I dropped off my expensive, 4-year old, Dell All-In-One desktop that kept crashing. Even though…read morethe company specializes in laptops, they had no problem taking my computer in and repairing it. The repair was quick, and efficient. Importantly, the price was right! Dany, the owner of the business, is friendly, very knowledgeable, and quite helpful. He's a real pro, and I have no intention of taking any of my computer equipment anywhere else for repair. Certified Laptop Repair is the best!

The staff and there was friendly and nice and kind very informative and layman terms and the prices…read morewas these enough and not very costly will return again a happy customer.

I wish I found Gear Box years ago and they are right down the street!…read more I've spent a couple months trying to find a part for my HP Pavilion Laptop and not only did they find and order it within minutes, the install was seamless and took no time at all. Their pricing is very affordable while they seem to truly care about those that walk through their doors. Paul & Marie are more than knowledgeable while accommodating, professional and beyond pleasant and approachable people that are extremely relatable. (They aren't tech-nerds. They are cool and fun while making your problem theirs so you can relax while they put you and your device back in service). And in this day and age, they actually answer the phone and return calls! I'm lucky I've had a chance to work with them and have already recommended them to colleagues, employees and friends. Top-notch and highly recommended. Nick

If you wanna trust your high valued laptop, I would say call Gearbox. They are the best repair…read moreservice store for your electronics. I along with few of my friends are with them past 8yrs and they have always helped us with the issues. Recently someone from FB almost spoiled my 1.3k laptop while replacing hinges, Paul at Gearbox helped repair my laptop. I will never trust anyone henceforth outside Gearbox. Numerous times Paul at Gearbox helped me and my friends with electronics like Mobile, Laptop etc. I really wish this shop stay around forever and continue to help community. I highly recommend Gearbox service center and wish them very best.. Thank you Paul and Thank you Gear Box!

Windows 7 would not load after an upgrade. After not being able to resolve the problem, I took it…read moreto PC diagnostics. I have taken my laptop there before with a good outcome. This time, Windows 10 was installed on my laptop. Service was rather quick considering the problem and the price was reasonable. Will use them in the future.

These folks are very nice and offer up great service and quality work. I have recommended them to…read moreall of my friends. I have had simple issues that I could not diagnose and they corrected the problem and said "Have a nice day, no charge " So they are not out for your wallet, they are there to help their customers without a doubt.

What a great place! I can't even explain how nice everyone is at this store…read more I went in there after my laptop had finally hit the point of no return. I went in and bought one of their refurbished computers and asked if there was anyway they could help me find a grave for my old one. Adam, who was working at the front desk, told me to bring it in and he would see if he could retrieve anything off my old one. Can you believe he retrieved almost everything off of my old computer even after the hard drive fizzed out? He also didnt charge me anything to do it...You don't find service like this anymore.... ...I have told many friends about this place...its awesome

The fellow was nice. We chatted while he powered up the pre-owned lap top I was buying. I've had…read morethe machine for a couple months now and it has performed without issue. I appreciate that he didn't try to upsell me a whizbang laptop when all I needed was something small and rugged to take to and from school. Would recommend.

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.

I an a strong proponent of choosing small businesses over corporate-owned "big box" stores whenever…read morepossible. So when my TV began to behave strangely, I selected Target PC, a small professionaly run shop in Willoughby to purchase a new one and glad I did! They sell name brand product(Samsung,etc) like the Geek Squad, but at a much lower price. This store is going to be my place for any electronics I may need! The best part is the staff is friendly and helpful!!

Love this store. The setup isn't great but the staff is awesome and the store is one of the best to…read morebuy items. Their return policy is the best I've seen and their prices are very competitive

Would not recommend this company. Quick look at my PC and declared it dead charged 29.00 plus tax,…read moreIt was repaired quickly by another pc company in mentor on Jackson St along with my spare that had issues for not much more cost. Highly recommend R&W.

Great service and quality work. Anthony was very attentive and knowledgeable. Good local business…read more Would recommend