When I had a problem with my computer, I called A to Z and was informed that they are no longer located at the corner of Mayfield and Green Rd. I was given a new location at 3792 Lee Road south of Invermere. Made an appointment at 10 am, came to said address and kissed the door. Locked. No sign or any other identification of A to Z.. Called 216-381-5550 and was told to wait 10 minutes. Done that in a 90 degree weather and nothing happened. Called 216-381-5550 again and was told to wait ten more minutes. Ten minutes came and went, and once again nothing happened. Texted the above number and received the following reply, "Ok you can go I am not coming." The End. I don't recommend this shop to anyone. It definitely became much worse compared to what it was before at the old location. Am not going to set my foot there ever. Whatever you decide to do, do it at your own risk. P.S. I don't know what's going on but I received TWO CALLS from the 216-381-5550 number in the middle of the night. Hmmm read more

Great company. Fix your computer and you never have to go back.Excellant customer service. I love this company

Bassam who is the owner of store is a nice guy. Very knowledgeable about computer repair for windows- not knowledge in Apple products at all. The customer service he provides is horrible and takes forever. The store itself is disgusting and a fire hazard. The store is not clean at all. His store hours are not accurate at all. read more

I have been going to A to Z Computers for 7/8 years. I have 2 children dealing with laptops and one of my own. Over the years we have been treated with respect, had things explained when confused and always felt we were/are treated fairly. Mr. Bassam comes up with innovated ways to save money, he is as fast as the parts are getting there. It is the only place I can go and have someone look at it right away. I have never had problems with the work, but always welcome to ask more questions. 5 STARS EVERYTIME. read more

I got a used hp laptop that would only turn on and couldn't go any further than that. Mr. Bassam was able to access it, reformat and install new software. He is very knowledgeable and customer-friendly. He charges very reasonable amount for his superb job. I'm very happy with A-Z computers and will definitely recommend this shop to my friends and family. read more

This guy does not know what he is doing, it smells in the store and my pc got more sick after it visited this store.

Brought my computer in with a battery issue. I had taken it in to another establishment and was told it wasn't my charger. When I brought my computer in he tested the charger and found it was the charger. Sold me one for $30 read more

This shop can fix anything, at the best prices to boot. Fixed an old computer, now it's running lightning fast. Great prices, positive atmosphere, highly recommended! read more

He said he would sell me a monitor for $25 but charged $27. It also had a dead pixel. I went in to browse threw parts, it was disorganised, I felt rush, and in retrospect feel ripped off. read more

This is one of the few shops where you can bring ANY electronic device for repair. The owner doesn't charge a fortune to diagnose items (like every other 'Geek Repair', shop etc.). There's no 'well, you need to buy a new system' or 'we charge $125 diagnostic fee' nonsense. No fixing things by trial & error, either. I've brought 5 devices in over the years, incl. 3 tablets & never paid more than $125 for any repair, regardless of the complexity, When my master computer crashed & a 'timed' virus had gotten to my back-ups as well, I was frantic. I had almost a half-Tb of irreplaceable info at risk (Pre-Cloud era) , Not only did A to Z recover 95% of my data, they upgraded my system to the more secure 64-bit Windows. Another time I tried one of those 'Microsoft Gold' registry 'cleaners' that wrecked my system. It had removed some vital parts of my system, causing it to loop & barring me from logging on, He got in, removed the 'approved' nonsense, restored my OS, then cleaned the registry of all the bits n pieces left from other programs without damaging any good ones. The young man warned me to stay away from ALL commercial registry cleaners unless there was good reason & also gave me a complete clean copy of the registry for future use. I learned ANY program could put the Microsoft logo on it simply by taking a cheap on-line course. The logo was pure BS - it didn't mean a program was any good or useful, much less safe. (Some of the worst malware sports that logo: when I checked w/Microsoft the tech was right: they do not back any program not made 100% by themselves. All other software is strictly 'at your own risk' according to them.) The store isn't fancy - you walk in & there are all sorts of devices in various stages of repair (usually awaiting parts or pickup). The store does NOT smell - except for some ozone on occasion. I couldn't care less. All that matters to me is that my equipment is fixed right the first time & I don't get ripped off in the process. I trust A to Z to fix my electronic gear & I trust their advice. read more

Honest and very good, I've had a friend from work who took care of my computers, but he moved out of state, so I was looking for someone who I could trust. I took in my laptop and it was shot, so I ended up buying one from A to Z, It was very reasonable and works to my standards. read more

Excellent thorough service of my laptops with minimal or no charge for the last eight years. Erased trojans with minimal charge. Helped restart lalptop without charge right on the spot with no waiting. Most helpful and very quick turnaround services. Highly rcommend this provider for service and advice. It is a pleasure doing business here. John, Shaker Heights read more

This place is awesome. Single owner who is always there working. Don't get caught up in the appearance. The owner went out of his way to take care of my computer and make sure I was happy. Highly recommend ! read more