Have had a couple of things repaired and keys cut here over the years, and have always been happy…read morewith the work and service. Around four weeks ago, I brought in my five year old Daniel Wellington watch to have the glass replaced, due to some fine scratches that had developed over several years of use. After paying $80 for the repair, I picked up the watch a couple of weeks ago. Three days later, when taking it off it fell about 20cm onto my bedside table and smashed instantly. This was a very minor impact that the original glass (and my other watch) have endured many times without issue. This suggested to me that the replacement glass was not strong enough and/or the repair made it more susceptible to breaking. I brought the watch back to the store last week and politely explained that I was unhappy with the quality of the repair and that I didn't believe such a minor impact should cause the glass to smash. Instead of listening to my concerns and trying to find a solution, the owner was extremely rude to me. He kept saying "it wasn't like that when you picked it up, was it?", even though I never suggested that it was returned to me broken. He essentially told me to pay for another repair or go away, and basically started serving another customer before we'd even finished speaking. Everyone (and assumably the owner) knows that watch glass (especially from a brand like Daniel Wellington) is designed to be strong enough to withstand day to day knocks and drops. If it wasn't, then people's watches would be smashing all the time! If replacement glass is lower quality and more likely to crack than the original, then I should have been warned of that beforehand. I tried resolving this a second time by writing an email to the owner, but was just sent a generic reply again refusing to repair the watch for free or offer me a refund. A complaint has now been submitted to Consumer Affairs Victoria. Judging by other negative reviews about the owner's rudeness and attitude, I'm clearly not alone. What a way to lose customers! Will be going somewhere else now.

I had two keys cut from this establishment after getting new locks installed from purchasing a new…read morehome. I gave the owner an original (which worked fine, this was one of the two keys given when the new locks were installed), to make 2 additional copies from. When I got home I tried the two new keys which worked fine. What I didn't realise till days later that the original id given him to copy from now didn't work. It refused to go any further than the first bump. Being new locks I wasn't about to force it and do any potential damage. I returned explaining the situation to which his first response was "it must be your lock". I then asked "how do the copies you made work, yet the copy I gave you stop working after I gave it to you to copy from"? To which he responded "I've been doing this 47 years mate and this has never happened before. It was nothing I did, I traced the key, I didn't even touch it". I said "so I've damaged it then? ok" as I start walking out thinking this guy has no interest in keeping a customer base and why would I make this up? As I'm walking out in disbelief he said " I would have cut you a new copy for free (which he absolutely SHOULD have done) if you'd been nice but you had an attitude so I won't now". Ok buddy, I've got the attitude. I just said "good luck" and will never return. Bloke is clearly incapable of accepting responsibility and I was compelled to share this with anyone considering seeking out this guys services. In one word, avoid.

Fast, friendly service always here. Michael's provide dry cleaning, cobbler and clothing…read morerelair/alteration sevices. Typical prices. Shame about the current state of 447 Collins Street (barricaded while repair sare executed) as access is difficult and foot rtraffic is non-existant.

Yes We Do - say yes we can - to everything. Yes they do…read more All the little pesky things you don't need often, but when you do you don't know where the f*#k to go, are sold or serviced here. Engraving, watch repairs, shoe repairs, batteries for watches and other little gadgets, key cutting and even bag repairs. Yes, that vintage Louis Vuitton or Chanel can be saved by Yes We Do. Awesome, helpful oh-so-needed shop, with great friendly service.

I had a really tricky key issue (had almost broken the screw of my car remote key when trying to…read moreunscrew it to replace the battery), and it was solved in minutes... plus I was only charged the cost of the battery. Very happy :)

Don't even bother. I had my aunt's LV bag canvas Speedy 30 repaired. It was a tiny crack in the…read morecanvas and cost $250 to repair. The repair last 2 outings - and was a terrible job it cracked worse - I returned it after the 3 month warranty period and the said it would cost another $350 - don't waste your time or money. They certainly aren't the 'premium repairer' they used to be.

Evans leather repairs are the worst kind of rip off artists that it has ever been my displeasure to…read moredeal with. They took advantage of my disability in terms of being able to effectively read figures and charged me $2500 for fixing a handbag that turned out to be worth $30 - and they ruined the bag in the process. Stay well clear of these con artists! Be warned!!

Felix is fabulous. A Russian man from St Petersburg who…read moretrained in the lost art of shoe making and shoe repair. He's repaired and re-soled 3 pairs of my boots. A 100 year old sewing machine is in the window. He repairs bags, belts and other leather goods. His shop is also a dry cleaning drop off point. Open from 7.30 6 days a well.

The shop is still open with a Russian man there, whom I presume is Felix…read more As described earlier, very friendly, excellent prices and quality workmanship. Perfect in every way.

These guys are great! Fast, efficient, high quality and the price is reasonable!…read moreI will be recommending this to friends

You already had 1 Review for Bridge Road Alterations, my question is why can't it be found? It has…read morebeen operating for twenty years! This couple are fantastic! Very professional. I have recommended one person to try them already. I bought a very expensive top for my girlfriend for Christmas which was slightly too big, they took the darts in back & front and lifted both the shoulders up a little. Such a perfect job, no problems! Ready when they said and all for $55. I call that, great service!

This place was the place I went to when I needed keys cut, full stop, for a very long time. I also…read moreused to buy a couple of little things to give as presents to uncles, grandfathers, etc here. The service is good, the guys who work there are pleasant and easy to deal with, and they're quick at their work. They'll usually give you a pretty decent range of choices for keys if that's what you're there for. They sell a lot of the usual key-cutting shop stuff. Belt buckles, lighters, that sort of thing. I usually put in the key I'm getting cut, do a bit of shopping, grab a coffee, and then pick up my keys. Never had a problem, with dozens of keys cut there before.

These guys are FAST. Once I was in a major hurry to get to lunch when I noticed I had that…read moreclip-clunck sound of a broken heel, and the guys at Lygon Court did it on the spot. I've since gone back for Topy soles, key cutting and engraving on my cat's collar tag (which he promptly slipped out of and hid in the cat version of The Room of Requirement), and I've always received quick, friendly service. There's not much more you could ask for from this kind of business! It's located downstairs near the Safeway entrance. Easiest to enter via Drummond Street.

It's extremely hard to wax lyrical about a place that does key cutting (they obviously do shoe…read morerepairs as well which of course you can talk about more). Nevertheless, whenever I need to have keys cut, they are the place I go to. They are fairly cheap. They are very fast. And they are a friendly couple of blokes who run the shop. On each occasion the keys have all been cut the right way and have worked on the locks as required. You can't really say much more than that can you??