The first time I came to OTS it was with a vague idea of what I wanted. I needed a sign for my lingerie store, luckily Herb was there to help and is very pleasant to work with! He showed me options and I went for halo letters.. Second time around I knew exactly what I wanted, came with a small pic on my phone of a hanger, yes, a clothing hanger. I wanted an enlarged cutout to hang on my window display. It came out perfectly and looks exactly the way I wanted it to. I've attached a pic of the end result of both projects. Thanks Herb and OTS! read more

On Time Signs - Web Design Near Me - Hayward, California

This review is based on my experience with this company that spanned from July 2019 until today April 23rd. This company is very unprofessional and charges fees for every interaction with them. Below is my experience and I highly recommend you look elsewhere, if you are a small business who can't afford to be ripped off.   I am a small business that is owned and operated by myself and started from my kitchen nook. My business grew and I was able to move my business to a storefront last year. I also was pregnant with my second child so had to cut back on hours but was able to save some money to have a sign made. I had reached out to 2 other companies prior to walking into On Time Signs in Hayward which was located on Jackson street at the time. The employee that I talked to and coordinated having a tech come and look at the building, pricing, etc., was Martin. He agreed to include installation, graphic design and production for $900. The sign was approximately 3ft by 8ft and very simple in graphic design with just 4 services listed, website and phone number with logo.   With pregnancy complications, maternity leave and COVID-19 occurring back to back, I still was able to hold on to my savings and kept in touch with Martin to show that I still wanted the sign. He responded up until January and then nothing. After so much time of no reply, I finally reached out to the technician who came to inspect the building for sign placement, etc. I received a response on April 13th from Christiane who said that Martin was no longer with the company and from there we corresponded back and forth. I sent a sign mock-up from one of the previous companies which already had the layout, just needed to change one service and the logo. He replied today and stated that "although the amount is extremely low, we have agreed to honor that price; however, any additional modifications, etc. will be considered an additional charge. Please let us know if you agree".   I sent an email asking to clarify what is considered "additional", since they had never even shown me any designs to start with. The layout was already given to them from the previous company. I then decided to call and spoke with Christiane. I simply asked if he could clarify what is considered "additional" because he did not mention that in any prior emails when I gave the design layout and provided everything. He stated that in order to copy the graphic design and layout that was already created for them, it might take an additional hour or 2 for the graphic team. I asked why he would agree to honor what Martin quoted and included, but now change and that due to COVID-19, I had no additional or disposable income.   He then handed the phone to a man named Jorge who stated that Martin was no longer with the company for this reason and that he was making deals on the side for his own pockets, etc. I was shocked that he shared that information because it was not very professional to discuss matters concerning employees both current and previous. I simply asked if they knew that and that wasn't my fault, why can't they honor everything in the quote? I went on to share my current situation and that I had not had a good experience thus far with any signage company Jorge began to speak over me and told me "you need to lower your voice and calm down right now". I asked if it was customary to yell at clients while they are speaking, then he hung up on me.   Very rude, unprofessional, liars, and rip-offs! Stay away! read more

OTS!!! They completely live up to their name! Not only are they "on time" with their delivery of service, they are super talented and creative! I have been wanting a custom car wrap for my Toyota Corolla that was different. I contacted On Time Signs set up a consultation and showed them a rough hand drawn sketch of what I wanted. They sent back a spec drawing and it looked amazing so I okayed it. Even more amazing was how much better it looked on the final product. I was super satisfied with the work and my car looks exactly like I imagined it. I'll post some pics under photos here. I've gotten lots of compliments. Emanuel (who is director of installation) wrapped my car and he is super friendly, professional, fast, and knows his stuff. Ask for him and you won't be sorry. read more

On Time Signs - Plumeria Partial Wrap for my dream car concept!!! OTS exceeded my expectations! - Web Design Near Me - Hayward, California

I called Herb on a Monday, and had my cut outs for my nephews graduation by Wednesday afternoon. On Time Signs takes their name very seriously. Contacting the store was very easy, and the staff is very easy to work with, and are very prompt with their craft. I was very satisfied with the final product and the pricing is rather competitive. I would definitely suggest going through them if you need a cutout for a loved ones graduation! read more

I'd give a zero if I could. If any business is looking at this review, please do not hire this guys. Worst experience ever. No communication skills, poor installation quality. All around horrible. read more

Stay away from this place. Business practices are horrible, no contract, you have to beg for a Invoice, etc. The guy in charge is just a sweet talker, but no results. They messed up my full wrap ending up taking it off altogether, still charging me $1,900.00 for something I don't have ?!!! The installer made about 24" long cut on the side of the car when he was removing the vinyl. The cut is so deep that the body shop has to fix it, the cost is $1,500.00. Stay away!!!! read more

Ive had a very positive experiences with on time. I came across them after seeing there huge sign on the 880. They where able to get my printing together in a couple of days and even managed to make a change just before printing. I've now used these guys 3 times now and I'm very happy! read more

Alex is the best! After he did my store sign, I was simply hooked. Thank you the awesome business cards, sign banners, feather flags, etc. Thanks to the friendly and helpful staff (Christian and Herb). read more

Honestly beyond me how this place even has good reviews. I've never had this kind of interaction with a business before. First time I called, guy said they would come to my site and call me back the next day, didn't get a call for a week so I called them, said they will follow up the next day, they didn't, called again following week, said they would email me a quote, they didn't, I'm over it. Obviously they're too busy to take on my business so they should've just told me that in the first place!!! read more

Years ago I used this company to order signs for my restaurant. Recently for my new business, I ordered a neon notary sign for our real estate office's storefront. Nice job and fast. Apparently there are two young guys who are the new owners. I'll use them again... read more

On time signs has been my printing solution for over 3 years now and they always exceed my expectations. Definitely able to keep up with last minute demands and pump out volume when we experience larger orders. Ryan at on time signs is always willing to go the extra distance and come up with creative signage to get the job done. They put in the man hours to find out what you need. Prestige world-wide wide wide wide wide. read more

I was very impressed with the quality of work and service On Time Signs provided. They provided my business partners and I amazing signs at very competitive pricing. They are a several steps above the franchise sign companies in the area. No wonder they have been in the sign business for over 2 decades! read more

On Time Signs has provided my colleagues and I extremely awesome signs, banners, and frames. They are always very helpful and are willing to go the extra mile at reasonable prices. They are also socially conscious, which should be something all customers should look for. Thank you On Time Signs! read more

Great for Real Estate needs. Herb was friendly and helpful in assisting me with A-frames. No hassles. They also do a lot of digital signs. read more