I've been using Luxury Limo car service for a few years now. They're highly dependable, and are…read morealways as accommodating as possible. I've scheduled rides as much as two months in advance, and have also been able to call and get a ride within 30 minutes. They have a fleet of nice cars that they keep VERY clean (Suburbans, Tahoes, Town Cars, MKTs, ES350s are all ones I have been in). They are also highly competitive in price (I also get an even better rate having used them regularly for a few years), and they have both my corporate and personal cards they keep on file for my convenience. Taz--nice job, keep up the good work!

Booked service with company for my sister's wedding. When I made the reservation I asked if the…read moreSUV's were old. I asked to make sure I get one of the newer models. On the day of the wedding the driver arrived promptly and was very accommodating. The vehicle itself was old. It jerked us every time he had to accelerate. I swear my hair came loose on the the drive from all the whiplash that was happening. Was very disappointed about the vehicle itself. I wasn't sure if we were going to make it to the venue at one point as the transmission just wouldn't budge but thankfully we got there and back. Booking process was easy and the owner was flexible.

I booked a pick up and drop off from my home to the port in NY. The trip was Sunday sept 1st to…read moreSunday sept 8th. I let them know I wanted a limo each way and had no problem paying for it. My pick from my home was at 7am. Tammy picked us up on time at 7am in a bus. I requested a limo. I'll let that go. We went off on our cruise. On Friday I found out our ship was delayed due to the storm. We would not dock at 8am instead we would dock at 2pm. The concierge at the Haven called the Ron Borden first time he left a message. Second time with my guest in front of him, got hold of Ron. He let him know would need to change the arrival time to 3:30pm fir the 8th. Sunday around 1 I get a call from Ron while still in the harbor. He had me booked for a car to be there Saturday. Not Sunday. He sent someone there Saturday. So I told him well that's not what I booked when I spoke to your office. He proceeded to let me know this was not his office's fault it was mine and they dont made mistakes. Well now I have to pay an extra 150 to have them get to us. We had no way home if we didn't pay it. So he told me he would be at the port by 6pm. We got off the ship at 330pm and waited. He didn't arrive at the port till 730 pm. I will not recommend a company that tells there clients they are liers. I've used this company 2 times before both to the port in NY. Both thimes sunday to sunday. 100% the worst experience ever. The owner Ron is a disrespectful rude person. DO NOT USE BORDEN LIMO

Worst experience with the limo company ever. After confirming with the limo company 5 times of the…read moreoriginal update and the concierge from the cruise ship, confirming another 2 times before we docked, they still showed up on the wrong date, Saturday instead of Sunday, and when we called to confirm they wanted an additional $150, because they had us between a rock and a hard place. After calling us and the ship concierge liars and charging us more for their mistake, they then left us waiting at port for an additional 5 hours to be picked up. This company needs all new management, including the owner. It was probably the worst customer service and business practices I have ever witnessed. The discount is not worth it. I'd rather pay more for better service. Hire them at your own risk. You've been warned.

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

We found this business on Yelp and booked them online seamlessly for transportation. A good service…read moreif you're in need of transportation in and around the Philadelphia area. My only suggestion would be for the business to be clear about pick-up instructions. We weren't familiar with the airport (or it rules/procedures) and were expecting someone to be waiting with a sign and our name (as that's been our experience in other cities). We had a difficult time finding our driver as we were unaware of where to go once out of baggage. That's fine, I just wish it was communicated ahead of time because it caused some stress. The vehicle was very clean, our driver was very friendly and the vehicle provided the level of accessibility and comfort we were seeking. Our driver knew a lot about the area and was very kind and patient. We felt safe, comfortable and appreciated the attention to wearing a mask properly and taking COVID protocol seriously. The rate was very fair for a luxury vehicle and we thank them for the useful transportation during the pandemic.

We had the pleasure of being transported by the wonderful Geoffrey this past weekend for my cousins…read morewedding. The venue was about 40 minutes outside of Philadelphia, of which we arrived in comfort and style! The shuttlebus was more like a luxury coach bus, with a max capacity of around 38. Extremely clean comfortable and a smooth ride! Pick ups for both going to the venue and going back to the hotel from the venue were on time and efficient. Geoffrey's communication was appreciated, along with his thoughtfulness and small attention to details, like keeping headcount and helping older guests off the bus, along with being open to waiting a few minutes while still being cognizant of the time schedule. Thank you for your reliable service on this very special and important day! I highly recommend this company for any transportation needs and if you're able to request a driver, Geoffrey is a top notch professional!

Shame of King Limo ! Went to the Trusit Golf Tournament yesterday with my wife. Being disabled and…read morehaving to use a Rollator we checked with the PGA about parking and handicap transportation. We go to the designated handicap parking and we're happy to see a handicap van waiting. The van was empty and just sitting there. I walked over with my Rollator to get on and the older white haired driver said he wouldn't take me unless I was in a wheelchair ! We tried to reason with him and show him I was truly disabled. He said for me to walk down to a coach bus 100 yards away ! I can't even get onto a regular bus. Luckily we found a parking attendant who went to him and told him to drive us to the course ! Needless to say we were upset. After 30 minutes he finally took us to the tournament. On the return we luckily found another King Limousine handicap van driver who was incredibly nice and helpful. We appreciated him. When we returned to the handicap lot the same older white haired driver was still sitting in his empty van doing nothing. Hopefully no one else has to be subjected to such miserable service.

I got two rides from this company from Philadelphia airport. One driver named Tammy and the other…read morenamed Scott. Both drivers were awesome! The drive went smooth and they were both friendly and professional! I had one hick up with not getting my receipt but after a quick call not even ten minutes later it was sorted out. Give them the opportunity to drive you where you need to be and I promise you'll be taken care of! If I'm back in Jersey I know who I'll be calling.

I got a quote in booking information from John on Yelp and Gary was my actual driver. 12 process…read morewas very easy and my flight was delayed three hours so I was worried since I was arriving at 2 AM but Gary waited for me and everything went well.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

We had Great service, the drivers were on time, very pleasant and friendly, and beautiful cars.read more

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Pros: Prompt and helpful. Did a good job. Con: For me the…read moredriver had 'cigarette breath' while we drove and it turned my stomach a bit, but the I'm sensitive to it. My wife did not notice.

Great service and conversation with Chase. Text us when he was on his way and when he showed up…read moreright on time. Was a pleasure riding with Chase!!! Tom Martinez

Awesome and affordable!! The driver was so nice and waiting for us as we were trying to get back…read morebefore a hurricane from Florida.

Great communication before resetvation time and when shuttle arrives at pickup. Notified me of…read moreearlier pickup due to weather and road closures to ensure timely arrival at airport. Would book them again.