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    Once Upon A Clutter

    5.0 (1 review)
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    Services - Once Upon A Clutter

    Home organization

    Home staging

    Once Upon A Clutter Photos

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    3 years ago

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    Inner Space - Design and Staging - Grand entrance

    Inner Space

    (13 reviews)

    I hired Kay in good faith. Needed some rearranging in apartment living room. A lot of measuring &…read morediscussion. I paid her $250 of agreed on price of $450. She stayed an hour. Came back a few days later and did more measuring. Just discussed her confusing ideas but nothing was done. She ignored my own suggestions and I tried to work with her. She sat 2.5 hrs sitting behind her laptop and recommended a coffee table. unrelated to project. She continued to show me fabrics + pages of coffee tables until it was stressful for me. As she got up to leave she requested another $250. $50 over the $450. She left. Said nothing, gave me no paperwork or plans. Apartment is as it was. I am a partly disabled senior. She has $500 for nothing. Elder abuse.

    Let me start by saying that my first experience with All In Place was excellent. I found Kay's…read morebusiness through Thumbtack because I needed someone to help me organize my cluttered office space, living area, and kitchen. She wasn't present, but sent a colleague, Corey, to assist me. The rate for organization services was quoted as $65/hr at the time of booking. He did a flawless job and I was so pleased I hired her business for a second session to help me with the remainder of my home. This is where the trouble began. Kay along with a team of 2 other organizers from her group arrived and did a pretty quick and through job with decluttering and tidying. I was pretty pleased with the job done, however I was slapped with an enormous invoice at the end of day. I learned that I was being charged $65/hr PER PERSON. Which was not discussed prior to the booking. Kay and I had a conversation and she decided that she would give me a "discount" on the bill. I really should have stopped there, but decided to give her the benefit of the doubt and hired her to help with home decor services. Unlike other interior designers I worked with in the past, she asked for half of my design budget up front, which should have been a huge red flag for me. Although I provided her with inspiration boards, photos of our rooms, and even virtual concept renderings, I never received any substantial deliverables. Only a few haphazard inspiration boards and a janky slide deck with low resolution screenshots. When I asked for a refund, she said that it was past 30 days and I could no longer get my money back. Also something that was not discussed when I agreed to the services. I'm now convinced that her design business is nothing short of a scam and am in the process of reporting her to the Better Business Bureau in addition to filing a suit in small claims court. I would advise steering clear of this business. Look for her business on Thumbtack (she is Featured Interior Design on that platform) for a couple more honest reviews. I definitely learned the hard way!

    Haven's Furniture - We offer free design services

    Haven's Furniture

    (4 reviews)

    4-22-24 We were out…read moreshopping for furniture and fell upon this place literally as I had done a search on Yelp. We parked in the back and they were getting a delivery and the guys told us we could enter the back way. OMG!!! I fell in love at first sight at these two matching blue printed chairs. No question that they will be coming home with us. As we walked on through we actually got assistance another good thing. We than picked out a dresser for our Master bedroom and a console for our family room. We were led outside to another location that had dining tables. We saw one we wanted but not the right size so we ordered the table and four chairs and two chairs they had we got. So it was a love fest while checking out we got octopus decorative bookends and two glass octopus as well. The bad news minus a star they don't deliver. However they do assist in finding someone who will do it at an additional cost$$$$$$. Several months later the same delivery person delivered the table and four chairs. Very happy with our purchase as well as design advice. Would highly recommend to anyone shopping for furniture.

    I've bought both a sofa and a sectional now at Haven's and have been very happy with the…read moreexperience. The pieces themselves are great -- everything in-stock seems to already come in a performance fabric. There's always a beautiful selection that is in stock and ready for delivery but they do custom pieces as well. The sales team is super helpful and never pushy--I highly recommend!

    Once Upon A Clutter - home_organization - Updated May 2026

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