Tionna from Merry Maids did a fantastic job. She was friendly, professional, and thorough. I'd request to have here back here next time! I received a 3-hour deep clean as a gift. This was my first experience with professional cleaners. I provided a written list of prioritized cleaning items I wanted to have done that I personally dislike doing. i.e. clean baseboards, trim/molding, kitchen cabinet exteriors, shower glass, window glass in all rooms, sliding glass door, stovetop, oven, and so on. As such, it was probably not a traditional deep clean, as I dictated the important items that could be accomplished in a 3-hour time period. read more

EXTREMELY RACIST I'm guessing "bad working conditions" is code for "I don't want to clean for black folk." -Tabitha Tabitha was sent over to do a deep cleaning of the inside of my home, I was quoted almost $400 for a 3 bedroom 1.5 bathroom. I knew this young woman was incompetent when she could not find the address. She drove around for nearly 20 minutes, "lost." When she arrived I knew she did not want to be there, she was very frazzled and dismissive. I went to introduce myself and to welcome her, instantly knew she was uncomfortable with my skin tone. However, I went to shake her hand she only touched the tips of my fingers. She also did not greet my 80 year old mother that was sitting in the kitchen, so my mother said hello and asked her name. Not sure how she was raised but usually when you walk into someone's home you should definitely great your elders if not everyone. Despite the cold entrance, I tried to be very pleasant, gave her a tour of the home and told her exactly what I needed done. I left her to complete the tasks and went to the kitchen, after two minutes had past, I see Tabitha run out and not say anything. Two seconds later I get a call from a representative at merry maids stating that she was leaving due to "Bad working conditions," stating it was too hot. We have air conditioning but I didn't realize it was not on because it doesn't get hot in the home. I explained that all she had to do was state that she was warm and her or I could simply turn on the air. I also went to Tabitha as she was leaving to see exactly why she didn't just ask me to turn on the air but she didn't say much of anything, she was just very impatient to leave as quickly as possible. I was born and raised in NYC but my family has been on this land before the development of the United States of America and has built this land on their backs. I have never in my experience racism and it really hurts when people think it's fine to treat you any type of way due to something as simple as melanin. read more

These folks are cheery and do a good job of cleaning the house. Anytime I've ever called with a problem it is resolved cheerfully, or should I say merrily?! I crack me up sometimes read more

Same housekeeper weekly; Housekeeper is friendly & professional; Merry Maids works around my travel schedule. Update 7/17: The products are environmentally friendly. Housekeeper is friendly and awesome! read more

"I'm not sure how long I've been using MerryMaids now but, have been extremely pleased with the service. I'm grateful to know that Danielle will be at my home every Thursday to help us. She is extremely thorough in her work and very pleasant. I love that at this point she has gotten to know us as a family and takes pride in making sure everything is taken care of to our liking!! And to know that my cats are safe during the time she is here is the most important!! Yall are lucky to have Danielle on your team!". read more

Merry maids is a below average cleaning company who did a poor job cleaning my house (i.e. changed the bed sheets, swept the floor and called it good). When I confronted the office, they didn't stand behind their product and had no explanation for the tables not being wiped down. I would avoid them if at all possible. read more

Merry Maids does a great job and all of my experiences show that they are focused on customer satisfaction. Everyone I've worked with has been very professional and helpful. read more

The staff who cleaned my house were fabulous! They were industrious and polite and worked hard to make the house look great. I will be calling about arranging a monthly cleaning based on how wonderful they were! They asked all the right questions and made good suggestions about cleaning my wood floors. They were a pleasure to work with. And my bed looked amazing after they changed the sheets and remade it- just like a hotel suite! read more

Great cleaning with environmental/ pet/ kid friendly supplies. Flexible if cleaning day needs to be moved. A reminder text is sent day before which is helpful. Friendly staff, highly recommend! read more

l iike knowing that the same person comes to my home every time, barring illness, and I also like the advance message giving me the time frame window of arrival. Julie is my regular cleaner and she is great. The lemon scented product smells fantastic. I am very pleased with Merry Maids and would recommend them to anyone. It is very difficult to allow a stranger into your home and feel at ease. Merry Maids system removes the fear. read more

My husband and I got married on May 30, and left for a honeymoon a couple days after. When we got back a week later we realized our house was a bit messy because we had the wedding at our house. We decided to hire a professional cleaning company to come in on Friday and do a deep clean so we did not have much to worry about for our first weekend back at home to relax from all the wedding craziness. Well needless to say we should have done better research because choosing Merry Maids to do our "Deep" clean was the worst mistake ever. This company is not at all professional and the services that were provided to us were terrible. Dealing with this company has been an absolute nightmare and disaster. When you hire a "Professional" company to come in your home and do a "deep clean", you expect them to do everything they offer in this service. There is no point in this company calling their service a "deep clean" because all they do is take a duster and walk through your house pretty much. I came home in tears after dealing with this company. I am definitely not one to complain about much in life but after this company having to come back and redo my entire house again, I am thoroughly upset. When they came back the second day to redo everything I had to provide them a list of what I thought was wrong (because obviously they didn't notice themselves) and I even had to spend my entire lunch driving 30 minutes away almost to sit and babysit them while walking them around my entire house to wipe my finger on All of my ceiling fans, light fixtures, door frames, blinds, refrigerator, and the list goes on. My house is still not cleaned 100% like it should have been in the first place. This company is a waste of money and after being charged $400 even after everything I had to deal with, it is obvious that this company cares nothing about the customer and just wants your money. Do not choose this company and be another dissatisfied customer because you will regret it. read more