What an interesting shop. Having come to check it out as I was in the area, it made me intrigued to think about maybe I should get into quilting. It seems this store offers everything that one would need to get going. read more

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I'm giving them a single star because while they have a very nice selection, they don't even bother to say hello. I wandered the store, holding a piece of fabric I was trying to match and no one noticed me or asked if I needed anything. Eventually I asked someone if they could help me find a fabric to coordinate. They pointed me in the direction of "blues" and walked off. This is sharp contrast to so many other experiences at literally every other store I've been too. I noticed that they offer a quilt retreat which I would LOVE to participate in but not with this store as if this is how I was treated when I was clearly planning on buying something, how would they treat me if they already had my money. Forget it. read more

I came in to look at Bernina sewing machines. The salesperson was very dismissive and only bothered to show me a USED $5k machine, which they were obviously pushing. I don't want a USED machine. I sure don't want a USED machine that costs $5,000. I'm young and am in a minority group. Is this how you treat young people and minorities? read more

Called to service my machine. Extremely nice, very helpful! Will visit store to have my machine fixed and look fir fabric. Looking forward to make new friends!! read more

Helpful store folks assisted me in troubleshooting my Bernina machine-didn't even charge me for checking out my machine -a true Bernina environment read more

As the husband of a seamstress and quilter, I've been to shops all around the US and Europe. This is one the best I've ever seen. Once Upon a Quilt is in a typical Florida strip shopping area so don't judge from the outside. Once you are buzzed in (smart safety feature in South Florida) you immediately see all of the colorful threads and fabrics with display quilts all around. For me the interesting part is around the corner on the right. This is where all the machines are displayed. Really nice presentation of the Bernina line including all of the sewing, serging, and embroidery machines imaginable. There is even a long arm quilting machine. If you look a bit farther you'll notice a huge classroom area. The place is much bigger on the inside. The owner, Lisa, has tons of Bernina knowledge and can answer any and all questions or pair you up with one of her employees that has the expertise you are looking for. Beautiful store run by really nice and knowledgeable people. read more

Once Upon A Quilt - First view of Once Upon a Quilt when walking in the door. - Fabric Stores Near Me - Fort Lauderdale, Florida

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Once upon a quilt has great staff. They're super friendly and helpful! Always a great experience shopping here. I won't go anywhere else! read more

Honestly I had the worst experience with the owner Lisa. She is a tyrant. She was a bully and made me very uncomfortable. I have told at least 10 people in the industry about my experience with her and it just laughable how unprofessional she is. She is not recognized as being knowledgeable in the fashion industry. Her condescending rants made me feel like she was doing me a favor. No class. I'm sad that my experience was so poor but anyone can open a shop these days. read more

I have been to this quilt shop 3 times and each time the sales personnel chose to be be rude. I fail to understand how Bernina can allow this reputation to continue. read more

This was a great shop not far from the 95. Very convenient when going to FLL or MIA airports. The shop had a great variety of back ground fabrics to choose from, usually hard to find, so I stalked up. The staff was super nice and answered several questions in detail. This shop was great. I will be back when traveling that way. read more

Went to this store while on a trip to Ft Lauderdale to see the 'rents. The store is nicely laid out and they have a great selection of various types of threads in tons of colors, and also seemed to have lots of options in terms of batting. However, I was disappointed to find that there wasn't as much fabric inventory as I expected. I'm giving this place only 2 stars because the employees made it so unpleasant to be in there even for just 10 minutes. There was no sound in the store other than the 4 employees arguing, interrupting, and almost yelling at each other while they ordered Bernina inventory and hung some holiday decorations. Right before I left one of the women disgustingly yelled at another one: "this is not rocket science!" It was not a nice environment to shop in, and made me hurry to pay and leave quickly. Oh, and one other big negative: Prices are higher than suggested retail. The Westminster print I bought was $12.95 even though it usually retails for about $10/yard. read more

If you are in the market to buy a new sewing machine this is the place. The selection of Bernina machines is the best and I have been in a lot of fabric stores in both the East and West coast but this place has the best selection of fabric and notions. Very friendly helpful people. Best customer service! read more

Bought a "gently used" 440QE there. It was a really wonderful experience. they even ordered a face plate since there was a crack in the one I bought and they put it under the warranty, so it didn't cost me anything. Then I even got a new user class thrown in. :) the machine runs like a dream. I had never used the Bernina and quite honestly thought all the fuss was gonna be hype... NOT HYPE at all ! Berninas ARE special machines. worth every penny. These folks at Once Upon a Quilt sell AND teach. A wonderful experience. read more

The ladies here are extremely kind and helpful. They have a wide variety of fabrics and other supplies. Their fabric are high quality. I highly recommend this store. read more

Wife is an avid quilter. Went in looking for gift ideas and Lisa was a tremendous help. I felt secure in that she was protecting the public with her safety standards and helped me pick out the perfect gift ensemble. Thank you! read more

If you are a quilter, Once Upon a Quilt is the Place to go! In addition to having a wonderful selection of fabrics, patterns, notions, and miscellaneous items, the staff alone would be reason to visit this shop. Lisa and her staff are the nicest, friendliest and most helpful people you could hope to find. Jenifer, their long-arm quilter, has put a perfect finishing touch on my many quilts. I have been a happy customer for many years. read more

Require me to wear a mask. No problem, I would do it even if it wasn't the rule. Take my temperature, go right ahead. Ask me to sanitize my hands, glad to do it even though I did before going in and used my shirt tail to open the door. But tell me I can only touch a fabric I want to buy with gloves on...sorry I need to feel the hand of the fabric before I buy. I went back and checked my newsletters to see if I had not understood a new policy. Nothing in there that I could find. I had traveled about 300 miles to visit this store that I used to live near for 20 or so years. Been to five quilt stores in Florida in the past month and nothing like this. Very disappointed, had specific needs, time and money. read more

Quite honestly, my relationship with Once Upon a Quilt (OUAQ) started off on a challenging foot: the Bernina I owned was purchased at a (closed down) store near my daughter's house in North Florida. Although 50 miles away from me, OUAQ is the closest Bernina Dealer to me. Throughout the problematic situation with my former machine, Lisa (the owner) Javi (my "go-to" guy) and George (the head technician) did all they could to support me. Lisa went above and beyond with the Corporate Bernina offices to make sure I was supported and regarded. I totally believe in the Bernina product, and I am certain my NEW MACHINE (now purchased through OUAQ) will serve me quite well in my remaining days. Everyone at the OUAQ store is very friendly and very knowledgeable and VERY supportive of the Bernina corporation... This includes Sally, Fran, and Barbara, among others I have already mentioned. This store is very clean and "safe" feeling... and spacious. The fabric selection is amazing. I only wish I lived a lot closer to this store (although I think my husband is grateful we do not! LOL). I am a "fabric snob" and refuse to purchase inferior fabric. I appreciate the quality of the fabrics OUAQ displays. I also appreciate that they are "dog friendly" as often when I make the trip north I do so with my husband and the small dog in tote. (And Javi always tells me to say "HI" to my husband and the dog when I travel without them!). Thank you so much! I pray that you will remain in business for a long, long LONG time as I get to use my new machine more!!!! xoxoxo read more

I too was treated rudely, no assistance whatsoever, even thought I was prepared to spend hundreds to get all the materials needed to make a king size bed quilt for my daughter who is getting married. I explained what I was looking for, and I can't believe a small business can treat people this way. While I was there, they also treated another woman who came in the same way. I guess buying their specific sewing machine and taking classes for it makes them enough money. Don't bother going here if you are just looking for fabric and supplies. read more

I was excited to finally get to this quilt store. Very disappointed in the one lady in the store. No offer of any help. Asked about classes and was told to looked it up on line. Very unpleasant. Still searching for a good quilt store in south Florida read more

Lovely quilt shop!! Tons of fabrics to choose from. Found the MODA fabrics I had been looking for. Great kits and if you need anything for your Bernina it sure looks like they have it!! Staff was friendly, can't wait to start another project so I can go back :) read more

Traveled from Key West to bring my Bernina in for a tune-up. I expected that it would take a week (this is clear in the online information) and was prepared to wait but they made the effort to get it to me same day, so I got to pick it up within two hours! Great attitude, friendly and helpful. The shop is beautifully laid out in an enticing ombre rainbow palette. I think what I was most tempted by were the large variety of kits that I had not seen anywhere else. Once home, I set up my Aurora 440 and hadn't realized how loose it had become. Very happy with this shop - a South Florida gem! read more

I cannot even begin to say how appreciative I am of these lovely ladies at "Once Upon A Quilt". I'm from out of town and my computer crashed. My software, Design Inspirations, needed to be reloaded back onto my computer. I'm not computer savvy, but these ladies were more than happy to help me. They reloaded the comprehensive program and made sure everything was working properly. They did all this as a courtesy to me. It is hard to find this kind of graciousness in this day and age. During the waiting time my husband and I had an enjoyable time browsing the shop. Their fabrics are beautiful and the selection is wonderful. This is a must-see and a must-go shop. Thank you again to these ladies for their kindness. read more

Exceptionally helpful staff. Classes on all kinds of things....sewing, dying fabrics, quilting, digitizing, embroidery and more. Many classes are taught by masters of their trade around the country. I am so lucky to have this store easily accessible to me! Lisa, Jayne, Jennifer, Barbara, Janine are all not only incredibly knowledgeable, but truly wonderful women. AND....the have a wonderful machine technician, George! Once Upon A Quilt should get six stars! read more

Convenient location, easy parking, gorgeous fabrics, clean and tidy, well stocked and my favorite Bernini machines and accessories. I have checked back every couple years to see if there is any change but never again. This is consistently the rudest store I have ever been in, now I only shop on line read more