I love Dr. Vo. I've been going to him for several years and started brining my mother here as well…read more I'm always taken good care of from the front desk, medical assistants, and Dr. Vo.

This Doctor ordered a CT scan for me after being sick for months. The office called and said there…read morewas a suspected possible pneumonia and a nodule in my lung. I was not told that the report recommended that I have a biopsy. A couple of months later I had another CT scan which showed cancer that had spread in my body . So I have stage 4 lung cancer now. This Doctor does not care and I didn't even receive a call from him.

Dr. Gardner listens to concerns, answers questions, and explains everything. He provided the most…read morethorough exam I've ever had from any doctor I've seen in my 69 years. He is also very calm with great bedside manner. I never felt rushed.

Dr. Gardner is wonderful. Clinically and personally. I have…read morebeen with him for over 20 years. Including when i was pregnant with my daughter. Whom he helped take care of during the pregnancy. You are always treated like an individual. Not a herd. He goes through your chart every time you go to him. To make sure you are on the right plan for you. I am very thankful for him and his staff. They have always been kind and very helpful.

The office is in a nice location with a private parking lot. The staff is welcoming and friendly. I…read morelove how clean the facilty is and their onsite lab. This place runs like a well oiled machine. So grateful for Dr. Tiffany Ikwuagwu she has exceptional bedside manner. She is so professional, polite and easy to talk to. The staff provided excellent care and quickly addressed all my needs. I felt valued here and not just like a number. No long obnoxious waiting in the lobby or exam room I was seen at the time of my scheduled appt. They have a great online user friendly portal. I would definitely recommend Dr. Tiffany and the rest of the staff.

My first and last time at this office was for my normal annual well women's exam, usually covered…read more100% by my insurance. Well, this office coded the visit as a "problem visit" prompting a copay to kick in due to me discussing a concern and requesting routine testing. I have never had to pay out of pocket for a well women's exam, including routine testing and discussing any concerns. Very questionable billing practices. I experienced long wait times, including waiting for Dr. Roy to come into the room, waiting for her to come back into the room to conduct the actual exam after she left following an initial discussion, as well as waiting for my labs to be drawn. The office also has loud music playing all throughout the office. Some of the staff have a cold demeanor. Not to mention the poor communication. Trying to get in contact via phone is impossible. It took nearly one week to actually speak to someone and get an answer to my billing concern. My overall experience was not the best and I would not recommend.

Been here a few times mainly cause I'm. Veteran and the VA in Katy is probably the worst medical…read morecare I've experienced! Zion takes VA medical/Triwest and they are hands on with getting you the care you need and go beyond duties to ensure whatever authorization needed from VA to any imaging provider is taken care of no matter how difficult to VA can be! Zion staff kept me informed and communicated everything I needed to get the treatment. Very grateful and will be my place of care for emergencies.

So, you know how you're not supposed to clean your ears with Q-tips? Well, let's just say that…read morethrough absolutely no fault of my own (totally innocent here), I somehow managed to impact some earwax while attempting to remove it. I tried some over-the-counter remedies, but those made things worse--I ended up completely losing hearing in one ear. Oops. Time to call in the professionals. A quick Google search led me to Zion Urgent Care Clinic, which had stellar ratings. From the moment I walked in, the receptionist greeted me warmly and made the whole check-in process swift and easy. In no time at all, I was escorted to the back, and shortly thereafter, the doctor joined me. We had a pleasant, reassuring conversation before he took a quick look in my ear, immediately diagnosing the issue. After some specialized drops and a gentle ear irrigation, a giant chunk of earwax (trust me, it was impressively massive!) was removed, and my hearing instantly returned at full blast. The entire experience at Zion--from hospitality to the efficiency and effectiveness of treatment--was second to none. If you ever find yourself needing urgent care services, don't hesitate--Zion Urgent Care Clinic has my highest recommendation.

Great people, nice, helpful, quick process and nothing wrong out of the ordinary or negative, we…read morewere there for an insurance covered check up but we were charged for simply asking about a dermatologist, and apparently we had to be charged to document or whatever, it would've been nice to know before hand.

I went to this office after several ER visits for severe anxiety and panic attacks, thinking I was…read morehaving a heart attack. I was desperate for real help and a long-term plan. Instead, NP Lucy gave me only 10 pills, did not explain what she was doing, and left me to figure things out on my own. Each refill costs $20 and requires a 10-mile trip, which is not sustainable for anyone. The lack of communication and support made me feel completely unheard and unsafe at a time when I was already overwhelmed. Research has shown that African American women are often not listened to in healthcare settings, and unfortunately, that was my experience here. I had to push and advocate for myself just to get the basics, which only added to my stress. Patients deserve providers who explain clearly, listen fully, and create a treatment plan that feels supportive and sustainable. Sadly, that is not what I received here.

I really like her. She's a great doctor. They said they took my insurance. Set me up a month later…read morefor mammogram and bone de test and bloodwork, and then she sent me a letter and said that as of the end of the month that I went to to begin with she no longer take my insurance so I was out of a doctor again and had to go around and find another one other than that she's very nice.

I came in for my annual check-up, and everything seemed fine until after I left. During the visit,…read morethe doctor asked if I had any questions or concerns, and I mentioned one simple concern. Later, I was surprised to see they tried to bill me for a second, separate visit on top of my annual exam -- even though I never agreed to or was informed about any additional charges. This is extremely disappointing and feels dishonest. I came in for a routine annual check, not to be double-billed for simply answering the doctor's question. I've already signed and completed my visit, and there was no discussion of extra costs at that time. Patients deserve transparency and honesty -- not surprise charges after the fact. I would not recommend this office to anyone until they fix their billing practices and treat patients fairly.

PLEASE READ BEFORE GOING HERE: This urgent care placed an oral thermometer in my mouth WITHOUT a…read moredisposable probe cover. When I brought it up, they admitted it happened and told me the thermometer is cleaned at the end of the day, not between patients. That is extremely concerning and unacceptable. Because of this situation, I was advised by a clinical staff member to get blood work done within two weeks. The clinic also waived my transaction that day because of what happened, but then I later received a bill saying I owed $70 and was given conflicting information when I tried to get answers. I have documentation of my conversations with them. This entire experience left me questioning their safety practices, communication, and how they handle patient concerns. I will not be returning.

Do NOT waste your time going here! Totally unprofessional! Billing is a joke! And the people work…read morehere is ridiculous! I'm dealing with a billing issue from April and it's October! They said " we called your insurance and the hold time was long so we hung up"!! The patient service is below sub par! If you read any other reviews stating the service is great? They are lying!!! Insurance company on the phone stating they billed it incorrectly, and ready to tell them what to do? No one will answer the phone and manager Rodriguez refuse to come to the phone after I held the phone 1 hour with insurance company to rectify the bill! No one answer billing number after 19 attempts! It goes to voice mail! They mailed out a demand for payment for 10 days or will charge the credit card on file! They running an unprofessional business! The owner of this business is Ms. Mary Santiago... she need to clean house and hire a new team! The medical services here is below sub par! Go somewhere else! Warning.... Do NOT go here!

worst waiting time, 1-2 hrs every single time unless you are the first patient. they don't respect…read morepatient time. extremely over booked. stay away from them.

Always a great experience! Dr Wang is very knowledgeable and nice. Office is clean.read more