We had a 2-car garage put in the back alley at our Highland Park house, and we had a really good…read moreexperience with Sussel Garages. We met with them in the late summer of 2022, and were debating on whether not to have this done end of 2022 or first in the spring in 2023. We ended up going with spring of 2023, and were first on their priority list. While the project took longer than expected, and we had some set backs, we were still very happy with the communication. In full disclosure, we did have to have one side of the garage re-done due to some James Harding and a portion of the roof re-done (due to rushed contracting work), we still were really happy with the overall project. Would definitely recommend them again.

My friend had them build a garage in St Paul. She wanted me to look it over because she was having…read moreissues and was concerned about Sussel not doing the work properly. My first look inside I saw the concrete floor was not finished correctly. Know how the sidewalk or walkways you see everywhere outside? That's what they did inside. troweled crack control joints and the floor was not troweled flat at all. The lighting was done incorrectly and not according to plan. Not a single light was installed over the workbench but off to the other wall instead. the sheetrock wasn't hung in any timely matter at all. missing vapor barriers. She told me that they charged her $1500 for electric service connection which she later found out that $300 was what Excel charged Sussel. The subs Sussel uses must be getting shorted on pay for them to do such shoddy and incomplete work. Can't think of any other reason for them to not care about getting it done correctly. She said she has not been successful in getting them to fix anything and they sued her when she tried withholding the last payment. I really feel sorry for her getting taken by a company that really does shoddy work. I've read other reviews about Sussel and it really seems to be about which subs they use. My advice? Hire your own subs. Make sure everyone sticks to the blueprint.

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

We spent all summer talking with siding contractors to replace our siding and trim. All of them…read moredisappointed us for various reasons (costs, games, delays). We finally contacted Lakewoods Remodeling, and we are very glad we did. Their pricing was very reasonable, and they did not play games. They started when they said they would start. They finished when they said they would finish. They used high quality materials. They did high quality work. They showed concern for making everything look good (and it does). To summarize, the value they provided was excellent. We would definitely use them again, and we highly recommend them.

We recently had our roof replaced by Lakewoods Remodeling, and the experience was seamless. The…read morecrew was respectful of our property, worked efficiently, and the end result looks fantastic. Highly recommended!

Originally gave them a 2 star review a couple weeks ago, changing it to one star. They came out…read moretoday to replace four bathroom wall tiles and they are not even close to the right color. Also told them of the wall outlet that doesn't work and the person I talked to said he would look at it while he was here. Well, another worker showed up, didn't know anything about the outlet and it took 4 hours to replace the tile. I didn't check the tile until after the worker left as they had been often I figured they could at least get the color right. I cannot express enough how difficult it has been to work with thia company and would not recommend them to anyone.

We used signature to remodel a full kitchen , 2 bathrooms and new windows. The quality that they…read moreprovided and attention to detail was impeccable. I cannot say enough about this team and the amount of time they put into making us feel like their main priority. We look forward to working with them again for our roof.

Many companies are capable of installing new components successfully. What separates the good from…read morethe mediocre is service after the sale. Owens Co came through to repair a small seeping joint that if ignored could have flooded my basement. Owens Co. came out promptly, the service person, John, extracted the compromised pipe and took it with him to document the issue. Owens Company issued a full refund for the repair I paid for. I thank them for doing "the right thing" and separating Owens Company from "those other guys".

One star rating for this company is way too generous. We signed a contract with them I. December…read more2024 and had our furnace installed on December 17, 2024. About a week later when the furnace still wasn't running they installed a part that was not needed and did nothing to fix it. We were told at the time that they would reimburse us for the nearly $500 charge. Then earlier this year in May when the temps hit the 80s and 90s we discovered that when they installed the furnace the neglected to reinstall the air conditioner so they finally reinstalled it on May 16. It was 63 degrees by then. And they still haven't reimbursed us for the needless work and trip charge in December. When I texted the salesperson about it on May 29, 2025 his response was that I should be nice and have more patience. It has been 5 1/2 months and I am being impatient. I wonder if they let their customers get away with treating them this way?

Excellent service. Reliable. Showed up ontime. Charles did an excellent job explaining features…read moreetc. great company. Highly recommend.

I had a mysterious problem with my kitchen faucet and a jammed garbage disposal. Jake from plumbing…read morerestoration was fantastic. He found the problem fixed it was professional, nice and the price was reasonable. Also , Joe was patient over the phone as I called many times with questions. Great company.

Garlock French has been helping my family with any ice dam, roof leak, or in this latest case, a…read morewhole cedar roof replacement. There is no equal to their quality and careful attention to detail by their long-standing staff of experts. They really care about doing the job right and meeting your expectations above all else. Shop around if you like, but this is the company to award the job to, hands down.

Garlock-French did an excellent job of reproofing our church and did it quickly once started. They…read morekept us informed of progress while working. The start date was moved back several times because of weather issues so it wasn't done in early summer as we had hoped but it did get done and done well.

I hired Storm Group back in 2016 (yes, I'm very late in writing a review) to remove an old 2nd…read morestory deck from my house and install new gutters and downspouts on the back of the house. Their bid was higher than the other bid I had gotten, but the sales guy I talked to seemed to know a lot about old houses so I hired Storm Group thinking they would do a good job and be able to deal with any old house issues that might come up. Nobody showed up the first two times they told me they were coming. The third time, one guy showed up by himself to remove the deck and patch the siding around it. I don't think he had much construction experience and he didn't speak much English. He was also supposed to install a railing in front of the door to the deck. The sales guy had told me they needed to this for liability reasons so nobody could fall out the door after the deck was removed. I told him the door had been walled over on the inside of the house, so I wasn't at all concerned about this, but I said it was fine to add a railing if he felt it was needed. The "railing" ended up being 3 2x6's. It looked awful and wasn't even treated wood. What kind of company uses raw wood on the exterior of a house? The were also holes left where the siding hadn't been fully patched. I complained about the "railing" and holes. Storm Group agreed to fix the siding and replace the railing with an actual railing, which would be painted grey to match the house. The same guy came out again to install the new railing, again by himself. I wasn't told in advance when he would be coming, so I was leaving for work as he arrived and wasn't around while he did the work. The new railing wasn't great, it looked like a pretty hasty carpentry job. It was at least painted, although the paint did not match the house and had large drips in places. I had been told that the new railing would be the same size as the old and the same screw holes made in the house for the first railing would be reused. This was not the case. The screw holes from the first railing were left completely open and uncovered. There was also a crack in the siding below the railing where a tool appeared to have been dropped. Storm Group then sent me a bill for for the deck removal and gutter installation. I told them they needed to actually install the gutters before I would pay for that. They seemed surprised to learn that the gutter installation hadn't been done. They gutters were installed the next day, but I wasn't told in advance, so I wasn't home at the time. They were supposed to replace the two gutters on the back of the house, one on the second story roof and one on the back porch. Instead, they replaced one of the gutters on the front of the house and the second story gutter in the back. There are two gutters on the front of the house that had matched before Storm Group. Now they are close, but if you look carefully, they are not the same. The downspout from the back second story gutter was placed so that it emptied onto the back porch roof. I has very specifically told the sales guy that the downspout could not go there because it was a low slope roof that was not in the best condition, and putting a lot of water there was a bad idea. At this point, I was fed up with Storm Group. I proposed that they could keep the half down I had already paid but that I didn't want them to do anymore work on the house and I wouldn't pay the remaining balance since the work had not been completed successfully. They agreed to this. I really should have asked for money back since I think they did more damage than actual work, but I just wanted to be done. The best part was after all this, when I went to move the downspout from the second story gutter to a better location myself. When I removed the downspout, I noticed that it was really dirty inside and had screw holes in a couple of places where there were no screws. And then I realized that it was part of the old downspout that had been on the house before and it had been cut up and reused. I suspect they ran out of materials since they replaced the wrong gutter and part of the downspout in the front of the house. They had charged me by the foot for all new materials for the downspouts, so I was not impressed to find that the old downspout had been reused. Surely somebody must have known that something was wrong at the point where they were cutting up the old downspouts and reattaching them to my house, but nobody from Storm Group ever said a word about any of this to me (and I didn't complain because at that point I just didn't want to deal with them anymore). I would give negative stars if I could.

Roof install lasted few months. Late cold weather install on Nov. 16. On a non-insurance roof job,…read morethese are the issues, I had- 1) Initial quote was vague. Had to have Levi redo the quote with more detail. 2) Contract signed at a set price. Final invoice showed $650 more than contract with no change in contract. This was not paid. 3) Good luck getting Lien waivers from the owner Nick H. He will send a Storm Group lien waiver stating liens are satisfied.After several weeks, I got one from the labor contractor. Suggest getting all the contractors listed on your contract before signing- with a statement stating unlisted contractors would be roofer responsibility. 4) Biggest issue - Part of roof did not adhere to the base. It appears the install done in below 40 F temps. Owner claims winds blew off roof. But the pics tell a different story. Don't expect Storm Group to resolve any issues you may have. Will have to replace my entire roof again at twice the cost. Note- If you wish to sail on the Titanic, Storm Group would be your roofer.