When you walk into the workout area it feels like a sauna. The air feels wet and muggy and humid and stuffy and stale and smells bad. It doesn't matter if its hot outside or cold, the gym is always hot and humid. It saps your strength and endurance. AC should be turned on a few times per hour just to clean the air. Or at the very least open the garage doors a foot or two and let some fresh air in and let the stuffy air out. The wet air is probably why everyone there is sick with some respiratory infection and can't get over it. Can't believe they can't figure this out. The plate loaded equipment is junk, some knock off brand designed by someone who knows very little about kinesiology or the human body. The angles are wrong, the handles put your hands and wrists in uncomfortable, painful positions, and actually feels dangerous to use. No one ever uses it. Ever. Because it causes discomfort and pain. The angle of the leg press feels wrong and uncomfortable. Probably another piece from the company who made the plate loaded machines. The leg press they had before was far superior to the one they have now. You can learn a lot by watching your members. If they avoid certain pieces of equipment, it's because it's poorly designed junk. Equipment that is not used and/or is painful to use should be sold or discarded and replaced with something better. There is no lying leg curl!?!?! Why? There is no standing calf! Why? The seated calf machine is garbage and should be put out with the trash. I have seen people trying to improvise due to lack of basic equipment(like lying leg curl and standing calf)but for close to $50 a month, you shouldn't have to improvise anything. Period. Lacking basic equipment that you can find in any other gym will hurt your business. Keeping the workout room stuffy and humid will cause people to go elsewhere. read more