Been going here for years, great place for dry cleaning. The lady who runs it is so helpfulread more

I dropped 6 dress shirts off a week ago at the Bradford location. They were to be ready the…read morefollowing Tuesday. With the limited hours that they are open and with my work schedule, I stopped in today to pick up the shirts. 3 were done and the other 3 missing in action. I was told to stop back later in the day (before 3:00pm) to pick up the other 3. When I stopped back in only 1 was there. This place charges an outrageous price per shirt but I figured I'd support local business. No more with this place. At $3.16 per shirt? And now I was told to stop by Saturday and the remaining shirts "should" be there? These guys are fired. Worst experience ever with a Dry Cleaner.

I am a busy professional guy. I normally drop off my dress shirts and pants in bundles. This…read moreproblem had happened twice both times 2 dress shirts were misplaced never to be found again? Either someone may have sticky fingers or very poor management. I will never go back to there store, also take a picture (cell phone) of your clothes before you leave on there counter, so you have proof of what you dropped of! Be aware

I've been going here for about 2-3 years and have had very good luck here. Everything is ready on…read moretime and they are pretty quick at the counter with dropoff and pickup. Shirts are pressed good and they seem to take good care of my clothes.

consistently well done with my regular needs (shirts and pants) and contracted well with outside…read morefirm who made my old leather jacket look nearly brand new. Tailoring very good and was nice about telling me when he can't get my expanded body to work with the old slacks I kept. Always very pleasant.

After years of having so many shirts come back looking old, and collars weird after only one…read morecleaning, I STILL go here a bit! Yeah, I know, glutton for punishment. LOVE convenience, even at the expense of bad service at times. So close to my house. They've always been VERY nice to me when I bring up the collar issue, but it just happened AGAIN. Brand new shirt, laundered ONCE. Got it back and the collar looks far older than it should. Has that strange shine from being pressed with something TOO HOT. Showed the woman working there (again, very nice). She noticed as well, and confirmed it was pressed too hot. Said in the future they will do everything by hand instead of by machine. Think it's two or three extra dollars. I imagine there's gotta be another place that can do standard dry cleaning on this type of typical shirt, not have to pay extra, and not get back a shirt that automatically looks aged. Unfortunately now I have my favorite brand new shirt that looks older than it should. Like my other shirts I've brought there. Shame. ps. Awesome customer service tip would be to make up for the damage by offering some type of free cleaning, or better yet, reimburse for the shirt.

Generally good service. We use them frequently for delivery service…read more One complaint though is holiday scheduling. During a holiday week they do not modify the delivery schedule from m/th or t/f even though they do NO deliveries on Wednesday and could potentially mange to continue service. They simply do NOT pick up. Over time this situation becomes increasingly annoying. As customers we still manage to squeeze a normal work schedule into a shorter week. A small complaint.

Maybe this place should post LAST WASH IS AT 6:30PM on the front of their website…read more A whole 90 minutes before they close. SAD!

Horrendous staff without a kind word that the washers turn off at 6:30. while she's talking on the…read morephone she can't be bothered to warn the customers that the washers are closing, not even a five minute warning and no clock in site. Got yelled at by the staff because I mention how a warning eould have been helpful and kind. She's to busy on the phone to be helpful and very aggressive. extremely unpleasant experience.

I have been using this cleaner/tailor for several years. Surprised to see only a few reviews, so…read moredecided to add my 2 cents. They are very pleasant to deal with, both cleaners and tailoring - very nice family- I highly recommend them

We have been coming here for about a year, and have been extremely happy with the service. They are…read morekind and accommodating, and our clothes are always in great shape when we get them back. In instances when I have needed buttons changed/replaced, or stains removed, they are very transparent about the process and clear on expectations. It's not the cheapest in town, but the service is worth it.

Our boiler had a soot blowback earlier this year. Sals was brought in by our insurance company…read more They showed up with around 5 people and literally swarmed all over our home. Therewasnoway to see what they were taking since they all went different directions. They emptied our closets and dressers. We had little idea what they took. No photos, lists or receipts. When they began to bring back our clothes, a LOT of items were badly stained and damaged. One expensive coat not only had several new stains but looked like a dog attacked it... giant rip. A brand new cashmere sweater, never worn, was torn and newly discolored. When we finally got back what they said was everything, we began to notice items missing. Many of them were expensive. Many hadn't been worn and still had tags. Sals was unresponsive for many weeks. They never provided an inventory, only got that provided by our insurer who sent us their invoice. Many items on that invoice were not returned! We lost $10k plus of our belongings not even counting the dozens of items damaged and severely stained. Horrible! Don't ever do business with this unscrupulous company!!!

I had a fire in my kitchen and my insurance company hired Sal's to take care of the fabric…read morematerials. Rosa called me s my representative and explained everything to me. The agent that they sent to pick up the clothing, curtains, explained the procedure and helped me decide what to send. The initial clothes (2 day returns came back on time. Because of my skin sensitivity the product that they used broke me out. I called and they rewashed ALL of my products that they just washed! No complaints, no ugly comments, just "Real Customer Service ". We were so grateful ! I wish that there were more stars to give. I will forever be grateful to Sal's. To the entire team working there, THANK YOU!!! You all know what Customer Service is.

This place sucks they raise the prices so much 80% of the dryers are broken, some of the washers…read moretake forever to wash, honestly you have owned this place for awhile now, what the hell do you do with your money because it's not going to this location

I have been going here for years. They have slowly fallen downhill. The woman at night likes to…read moresteal your clothes when you're not paying attention I go today to return my car to get my eight dollar deposit and they don't wanna give me back my eight dollars because my card is a little dirtyl. then she wants to argue with me about it . are you really hurting for 8dollars ??? i rather go down to showcase laundry why I pay two dollars for the same card and I have free dryers