If you want something instantly printed on T-shirts, sweatshirts, mug, caps... best place…read moreInstacustoms. The staff is super efficient. I wanted a mug printed of the show Mad Men for my friend... I am his secret Santa. I know he is obsessed with the show. I have a limited time to get the gift, if I order, with the delivery, it can take forever. So with a bit of google search, I encounter this place. And my mug was ready in 5 minutes!

I had a pretty bad time here. The finish came different than what was promised but also the…read moreattitude of the people was pretty nasty. They seem annoyed to be working there, did not care for details, kept talking rudely to me and when I pointed at the differences in the designs, they tried to gaslight me saying that they were the same when they were very clearly not. I really suggest to anyone trying to do custom pieces to look for another place, you will not get what you asked for but also have a pretty nasty customer experience meanwhile.

Let me start by saying I feel lucky to have Le Flag Shop store in Montreal to be able to visit…read moreanytime. They say when you have passion in your work, it shows in your work. That's how I feel about this store. Besides all the amazing flags and signs to have in this shop, I learned about geography, history, sociology from all over the world here. I joke and say that we can consider here a mini United Nations here in Montreal. ...~and last days of May...

From the owner: Largest selection of countries, states, provinces and territories flags, LGBT+ flags, Novelty flags…read moreetc in all sizes and also many custom print options too.

Great experience with MTL Label…read more After trying other embroidery shops in Montreal, this team was the most hands-on and helpful. The quality of the embroidery was excellent and the turnaround was quick too.

From the owner: MTL Label is a Montreal-based custom apparel & embroidery studio built for brands, businesses, and…read moreteams that care about quality. We produce custom t-shirts, hoodies, caps, polos, jackets, uniforms, and branded merch in-house, with a focus on premium garments and delivering top-tier embroidery in Montreal. From garment selection and logo placement to final production and delivery, we manage the entire process. Whether it’s embroidery, vibrant DTF prints, or classic screen-printing, we recommend the right method based on your design and quantity. Fast turnaround, mockups included. Pickup in Montreal or shipping across Canada. Have a project in mind? Let’s talk.

We've been working with Kusteez for over three years, and I'm disappointed to say that we will not…read morebe working with them again. Whatever respect I previously had for this company is completely gone after this frustrating experience. I would recommend avoiding this company if you do not want to age 10 years from stress. We placed a large order with this company earlier this year, and we are extremely disappointed with the customer service. The final result did not have the right quantity, design, OR sizes, and it was ready MONTHS after the quoted date. The customer service representative assigned to our order rarely replied to emails on time, and when he did, he didn't even respond to the same email thread. He would ignore our questions, and we needed to email them multiple times to receive a response. Out of frustration, we called him many times too, but the information he gave us was often contradictory, and he somehow managed to avoid answering our questions over the phone as well. Our team had to visit the office in person multiple times. Once, the employee was not even there, and his co-workers seemed to have no idea what was going on regarding our order. On the day we were supposed to pick up our order, we were told it wouldn't be ready. The employee was difficult to reach via phone and email even during work hours. He was unprofessional and rude. When we told him we were unsatisfied with the final order, he began to accuse us of not providing sufficient information about the order (we had previously sent the sizes, logo, tentative mock-up, and deadline). While there were many more frustrating points in this whole interaction, I feel I have listed enough to justify my 1 star rating. If a member of management ever reads this, I suggest reevaluating the customer service training at your business.

What started out as quick and effective service in the arc of ten days turned into a…read moreworst-case-scenario situation. I placed an order for customized pencil cases well in advance of the day on which I actually needed them, and was reassured that they would be ready in ten business days. Ten business days later, and with more than a week to go to my event, I inquired about my order to the sound of radio silence. No one got back to me. When I called again a few days later, I was told only that my order would not be ready on time and was being canceled. I pressed for explanations and was told simply, by my sales rep, that he knew nothing about production and was just as much in the dark as I was, that he hoped I wouldn't take out my frustration on him. Now. I, too, have to see to customer satisfaction, and I know how difficult it is to tell a person they can't have what they want. Or worse: that I can't even tell them why. But I would NEVER throw my colleagues under the bus OR get off the phone with my customer without providing them with a thorough solution to their new problem -- one I created. Kusteez completely hung me out to dry -- too late to get a similar product from another provider, but just early enough for it to be Not Their Problem. They offered to look into other suppliers, then disappeared. Sure, they reimbursed me my full amount. But what about the expenses I paid for the things going into these pencil cases that now don't exist? What about the whole promotion I arranged around this one item that I was told would arrive, and with more than a week to spare? Who will be paying for those damages? Horrible experience, bad customer service, very little sympathy for me or for my small business, very self-involved, self-indulgent staff. Will not be contacting Kusteez again.