If I could give this mortgage company a zero I would. It is absolutely the worst mortgage broker…read moreI've ever had to work with. Our mortgage was sold to them and I wouldn't ever use them willingly. I literally had a gentleman from Mexico tell me the person I spoke with the previous afternoon was wrong and gave me inaccurate information. He had me hold for five minutes while he spoke to his supervisor and then when I asked to speak to said supervisor he told me he wouldn't be able to have me do so and that I'd have to wait for someone to call me in a 48 hour window but there was as a holiday (he didn't know which) thus it would be 5 days before someone would call me back. Even though I had spoken with someone the night before and was told it would be taken care of as long as I called in the morning. This is only the last example of our dealings with this terrible company who clearly has no interest in serving their customers as they simply buy loans out from under other entities so there is no need for good customer service.

Terrible service. Worse service ever. Needs new management YESTERDAY. It takes 8-9 calls, 15 emails…read moreso that you get 1 thing done correctly. Horrible horrible horrible. Don't know how they're still in business, scary bad.

Lisa saved the purchase of my condo, and was able to solve any questions in absolute record time…read more Amazing professional!

David and his team were incredibly helpful and professional through the whole process. They checked…read morein with me regularly and answered any questions I had about the mortgage process. I felt incredibly supported by their team and couldn't have done it without them.

We are first time home buyers and loan process can be a pain especially when you're not used to…read moredealing with paperworks, fortunately Andre 's team has been helpful since the very beginning; they were quick to response, available whenever we have questions, and worked closely with our real estate agents as well as escrow. The biggest highlight for us, of course, is how much money that Andre actually helped us save, we were very happy with our super competitive low rate in the current LA market (May-June,2023), he's definitely someone who can think and strategize for you from a buyer's perspective.

Andre is a great loan officer who made our Refi experience smooth and pleasant. He was reliable,…read moreattentive and knowledgeable. It was a pleasure to work with him and looking forward to our future working experiences with his firm. Also would like to give a shout out to two valuable members of Andre's team, Arthur and Gladys for their assistance and for promptly answering our questions and concerns.

Excellent Hard Money Lender for getting deals funded. Rates are competitive and Ben's team is fast,…read moreefficient and easy to work with. I've been flipping SFRs for over 5 years and my last 2 deals were funded by Ben and Mike. My first deal with Ben was completed while I was 8000+ miles away overseas back in Jan 2020. This is one those companies you need on your team to be successful in Real Estate. Thank you Ben and Mike, look forward to working with you again.

Great group to work with. They were always available to answer the phone when I had a questions…read more The rates are competitive and worked in a timely manner. I will be a returning client.

I've had plenty of experience buying homes and well I've been communicating with Nilu Askari for…read morethe past week trying to get cross approved per the selling agent's requirement. We have already been pre-approved by BOA (letter) and have our first property with them, this is a second home for us and have been experiencing some major hurdles trying to get this done. I sometimes think that since they have messed up so much during this process that they have failed in gaining our trust that they would at this point delay in getting us approved so that they could wait for an other offer on the property we are interested in and try and gain that business form the next person. I'm a fair person and understand but when your site doesn't work and keeps refusing to accept your information, calls are not returned and you are pretty much not getting help well it looks pretty disappointing all the way around. UPDATE 7/30/12: THIS MATTER WAS NOT RESOLVED, My conclusion was that Nilu was not happy to cross-qualify us for the listing agent since she knew that she would not obtain the business from a qualified BOA buyer. So she did everything to delay this approval since her site was broken she wanted my wife and I to drive to her location over an hour away after a week and a half of trying to get her to accept our information over PDF files. Well I'm happy to report that we ended up buying the property with an all cash offer 15K below what we had originally had offered. This chick screwed the listing agent and the seller. She did this only to look after her own interest and not the interest of those who are referring business her way. GOOD JOB NILU, I'm exposing they way you really do business, I certainly hope that you lose that business from those who take the time to read this review since you deserve to be treated the way you treat others. SHAME ON YOU! ONLY IF THIS GETS RESOLVED:: Will I make changes to this review, I have tried in good faith each day to communicate with this business but I was only told and I quote message from my real estate agent: "but you can tell him (referring to me) that his sarcasm will get him everywhere.".... Obviously she meant that it won't get me anywhere however I expressed no sarcasm, actually I expressed my concerns since her web-site is broken and I simply asked her if all she would do is call us to gather the information she needed, it's that simple. As I said, I'm a fair person but if you are refusing to do your job and are holding up the opportunity for me and my family then I take it personal and I'll be happy to leave this review up and add in more details later.

My wife and I worked with our loan officer Josh L., who was recommended by the awesome agents Eli &…read moreCaroline at Teles Properties. Given the skyrocketing prices of homes in Southern California, my wife and I experienced trepidation with whether we could afford/qualify for a mortgage as first-time home buyers. Then we met Josh, who upon looking at our financial situation, wiped out all our anxieties like a Harry Potter wizard waving a wand. From the very moment we put down an offer to closing escrow, Josh was there providing guidance with dos and don'ts with our finances, answering (more like calming our fears of the unknown) our questions, and always acting in our best interests overall. This review wouldn't be complete if we didn't also praise our loan processor Darleen V. , who like Josh, was also very friendly and responsive. During escrow, I was e-mailing Josh & Darleen daily. Now that we closed escrow, I actually miss them. Have you ever had a medical procedure that you thought was going to be painful because everyone else told you so previously only to discover that it was not bad at all thanks to an excellent doctor? Well, Josh, Darleen, and Team Skyline are like those doctors. Thanks Skyline!

Monti is extremely knowledgeable in everything to do with reverse mortgages. He is a consummate…read moreprofessional who delivers on his promises. Highly recommended!

From the owner: A reverse mortgage simply put is a financial tool that can help you monetize your home - release…read moreequity for your use, as you see fit - It is FHA insured, and is non recourse, and best of all you get to pick your payment - you can make no payments, or you can make a payment to lower the debt which will in turn increase your available equity. If inflation is getting the better of you, and you have other debt dragging you down it is worth investigating this tool. Chances are that it will help you sleep at night.

I couldn't have had a more amazing experience with our realtor - Diane Phillips. Diane is extremely…read moreknowledgeable and personable. She got to know me and my husband personally so she was able to truly understand what we were looking for not only in a new house but what was needed to make that house into a home. She asked thoughtful questions, listened intently, and genuinely cared about making this an amazing experience for us. I don't believe we would've found our dream home without her. I think she smiled bigger than us when we finally said...this is the one! I highly recommend Diane and share her name with anyone who's looking for a new home.

Houtan is a top notch professional. He helped me with my pre-approval and walked me through every…read morestep of the loan process. He was extremely responsive, personable, and knowledgeable. He is incredibly reliable and would answer calls or emails within minutes when I had questions. I can't recommend Houtan enough for buying a house. We had been working directly with a large bank on a loan, and all seemed fine until we had an accepted offer, then we started having issue after issue where there was just no sense of urgency. We almost had to walk away from our house, but Houtan and his team were referred to us in mid escrow, helped us explore multiple options in parallel, and close on time. Houtan was very responsive and on top of everything, presented our options very clearly, patient with all our questions, and really understands the Los Angeles housing market.

I don't usually write reviews, but Forbix definitely earned one…read more I recently worked with them to refinance my existing loan, and the experience exceeded my expectations. The team was professional, efficient, and transparent from beginning to end. They took the time to explain my options, answered every question promptly, and kept me updated throughout the process. A special thank you to David, Katherine, and Susana. They were fantastic to work with and made what can often be a stressful process feel straightforward and seamless. If you're looking for a mortgage broker that is knowledgeable, responsive, and genuinely works hard to find the best solution for your needs, I wouldn't hesitate to recommend Forbix. I'll definitely be using them again for future financing needs.

My wife and I had the most spectacular experience with Forbix. We had the pleasure of working with…read moreDavid and Katherine, who provided a level of white-glove service that truly stands in a league of its own. For years, I've confidently recommended Forbix to my closest friends and family, and this recent experience only reaffirmed why. The Forbix team consistently goes above and beyond, meeting every need, expectation, delivering mentorship, guidance, and professionalism that are incredibly rare to find today. We are deeply grateful, and I'm looking forward to doing my next deal with the Forbix family, I couldn't imagine working with anyone else.

I'm a repeat customer this was my 2nd set of refi loans thru Empire (2017 and 2021). Dave,…read moredaughter Stephanie and whole team are knowledgeable, efficient, and accessible. Empire is an actual lender not a broker and their rates are competitive. Their website is up to date so it's easy to compare rates. All requested info and signatures are done electronically so it speeds up the process. Funding was fast too. Thank you!

Just finished my second refi with Empire of America in three years; this time a complicated cash…read moreout for constructing an ADU. David, Stephanie, and the rest of the office are very professional, efficient and a pleasure to work with. The only response during the whole process that was not immediate happened to be on the day before Stephanie's wedding!