I couldn't have had a more amazing experience with our realtor - Diane Phillips. Diane is extremely…read moreknowledgeable and personable. She got to know me and my husband personally so she was able to truly understand what we were looking for not only in a new house but what was needed to make that house into a home. She asked thoughtful questions, listened intently, and genuinely cared about making this an amazing experience for us. I don't believe we would've found our dream home without her. I think she smiled bigger than us when we finally said...this is the one! I highly recommend Diane and share her name with anyone who's looking for a new home.

Houtan is a top notch professional. He helped me with my pre-approval and walked me through every…read morestep of the loan process. He was extremely responsive, personable, and knowledgeable. He is incredibly reliable and would answer calls or emails within minutes when I had questions. I can't recommend Houtan enough for buying a house. We had been working directly with a large bank on a loan, and all seemed fine until we had an accepted offer, then we started having issue after issue where there was just no sense of urgency. We almost had to walk away from our house, but Houtan and his team were referred to us in mid escrow, helped us explore multiple options in parallel, and close on time. Houtan was very responsive and on top of everything, presented our options very clearly, patient with all our questions, and really understands the Los Angeles housing market.

Limor and her associate, Lisa, did a phemonenal job putting our mortgage loan together. Not only…read morewere they wonderful to work with, they were super fast, completing our new loan significantly quicker than expected. Truly a pleasure and an honor working with Limor and Lisa at Creative Home Mortgage - they are highly recommended. Howard Snitowsky

I have been a client of creative home mortgage for many many years, I keep coming back because the…read moreservice is very fast and honest. Professional office and good team. I love dealing with Limor carey my loan broker and her processing team, Lisa linda and Maria I will definitely use them back again. I thank the team for their best efforts through the years and making me tons of money by saving me tons. We

Working with Jessica Chen at West Capital Lending was an excellent experience. She is professional,…read moretrustworthy, and truly dedicated to her clients. I was impressed with how responsible and efficient she is-she made the entire loan process smooth, fast, and stress-free. I felt confident every step of the way knowing I could rely on her expertise. Thank you, Jessica, for making this such an easy and positive experience!

As first time buyers, we have had a lot of questions. Jessica answered all of them. Very…read moreprofessional and promising, and I'm so happy to tell that also delivers on her word. After everything west agreed and settled, she went out of her way and improved the loan terms even without us asking. Great to deal with. We appreciate everything you've done for us. We can only highly recommend you to everyone who is looking for a lender. Best bang for you buck.

I had a very complicated loan situation that most believed wouldn't be possible to close -- but…read moreLoanBrook truly came through in a big way. Not only did they get it done, they did it incredibly fast. Throughout the entire process, they kept me informed and reassured at every step. I'm beyond impressed with their professionalism and efficiency. Highly recommended!

Zevi and his entire team went above and beyond to make the loan process easy for me. I was…read moredefinitely a problem child and they were so patient and knowledgeable! I'd definitely use them in the future!

Marty Yeghishian helped me complete a very challenging refinance that involved complications with…read morethe HOA and documentation requirements. Many lenders would have walked away from this file, but Marty did not. He remained patient, persistent, and solution-focused from start to finish. There were delays and obstacles that felt overwhelming at times, but Marty kept the process moving, communicated clearly, and worked through every issue step by step. Because of his experience and determination, we were able to close successfully and improve my mortgage situation. What stood out most was his integrity and commitment. Marty truly cares about his clients and does not give up when things get complicated. I am sincerely grateful for his guidance and would confidently recommend him to anyone looking for a knowledgeable and trustworthy lender.

We can't say enough good things about Marty and the Option One Lending team! He helped us buy our…read morehome in 2023 and just refinanced our rental property this month--both times were smooth, stress-free experiences. Marty and Suzy are amazing! Super responsive, no surprises, and always made sure we understood every step of the process. Everything was done on time and we closed exactly when we were supposed to. If you want a lender who actually makes the process easy, Marty's your guy!

This is a third party loan processor that engages in fraud and predatory lending practices. Do not…read moretrust them at all. They tried to push a loan through that I don't qualify for and that would have led me to foreclosure on my home. They refused to disclose who the lender was. They told me to fabricate documents to get the loan through. They promised that this loan would close in 15 days and that I was approved but continued to request documents that I informed them, I did not have. They also started requesting upfront payments from me, without much explanation as to why, other then it was to pay for documents. They prayed on the fact that I was in urgent need of a cash out refinance loan to complete a buyout of the joint owner on my home title to satisfy a court order. I paid $850.00 for an appraisal that they also refused to disclose to me and claimed that my home was worth $100k less than it is. I requested a formal withdrawal of my application with documentation that it was withdrawn, as it was not an appropriate loan program for me and I was not comfortable moving forward. Their response was a denial email, still without disclosure of the lender. They requested that I email photos of my SSI card as well.. they don't use a secure portal. Everything is via email. They have multiple non verified phone numbers and no way to contact the actual company. DON'T USE THEM.

I recently secured a mortgage through loanguys.com, and I couldn't be happier with the experience…read more Their team was not only professional but also genuinely supportive throughout the entire process. The online application was straightforward, and they kept me informed at every step. The personalized attention I received made a significant difference, and I highly recommend loanguys.com for anyone seeking a reliable mortgage process. Also, the head of the loan processing department Danny answered all of my questions and ultimately got my loan pushed through after some initial difficulty getting approved. Decent people and promises kept. I'll definitely be working with them again.

My case was a hard one. I went from renter to owner in 30 days. Sean and his team helped me cross…read morethe finish line. Thank you! Best regards, Hector Gutierrez

If ever there was a world-class mortgage broker, Lendevity would be it!…read more I worked with Lendevity to obtain a refinance on my mortgage. Jerry Choudur, Mary Martikian, and Jennifer Becker were all consummate professionals through the entire process. Jerry was very upfront about everything! He's a seasoned vet in the mortgage world and walked me through all the tactics used by the competition. I obtained several loan estimates from competitors (one of them rhymes with "Roam Beepo") and Lendevity always provided the best deal. The entire process was as modern and streamlined as a refinance can get. Really, give them a shot. The Lendevity team really gained my trust through this refinance. I am intending to refer everyone I know to them. And to come in for a perfect landing, they sent me cupcakes! Delicious, diet-crushing cupcakes!

Mike and JB helped us with a refinance. It was the smoothest financing experience I've experienced,…read moreMike was very thorough explaining the process, our options and walked us step by step. JB helped us with gathering documentation and closing docs. Entire process was a few weeks long and was very straight forward. They got us great rates and found us a great lender. Would highly recommend the team for a home purchase our refinance.

My wife and I just closed on our first home, and got our mortgage through Neil and his team…read more We were beyond impressed with Community First Mortgage, and would highly recommend them to anyone in need of a mortgage broker. Neil walked us through every step of the process and was incredibly responsive. As first-time homebuyers, there were lots of things we didn't understand and Neil took the time to explain things clearly. We felt confident we were getting the best rates, and had the best team working hard for us. For reference - it took us FOUR days to get our loan "cleared to close" from the day our offer was accepted. We had a 14-day escrow period, and our loan was ready to close well in advance. That was an incredible feat by the Community First Mortgage team, and took a ton of pressure off of us with such an aggressive escrow timeline. Lastly, Neil also recommended our real estate agent, who was another incredible addition to our team. The folks at Community First Mortgage have a five star rating for a reason, we could not have been happier with the service we received and look forward to working with them next time we are in need of mortgage brokerage services.

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and team have been so wonderful to work with!! Not only are they incredibly knowledgeable,…read morebut they made us feel so comfortable through the whole process. Never once did I wonder if our team knew what they were doing because I was CONFIDENT that they knew exactly what to do. Plus, as someone who likes frequent communication and updates, the team was really great about that. I would highly recommend the team to anyone looking for a home loan.

We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

I would like to express my sincere gratitude to Zina and Hannah for the incredible work they do…read more They are not only outstanding in their roles as customer service representatives and employees of the bank, but they are truly exceptional human beings. During one of the hardest moments I've faced, they supported me with genuine kindness, patience, and compassion. Their positive energy and the way they treat every client who walks through the door is something truly special. It goes far beyond regular customer service -- it comes from the heart. Because of them, this bank has become more than just a place I go for financial needs. It has become a family to me. I appreciate everything they do, and I am deeply grateful for the care and respect they show every single day.