Walked in today to cancel my membership. Place has gone downhill. The sauna has been broken since…read moreOctober. Stood at the front desk for a while, no employees in site. Left a note on the desk for someone to please call me to cancel my membership over the phone as I made an attempt to do it in person but was unable to. I haven't heard from anyone. Called this morning, let the phone ring for 5 min. No answer. This place is ridiculous.

When I first joined this club in March of 2023, I was excited about it. Sadly, it is no longer the…read morecase! * Although someone obviously has the time to draw elaborate and catchy pictures on whiteboards about remembering to scan your membership card when entering the gym, there often isn't a person at the front desk to greet you. Nor is there a manager or even an acting manager on duty . . . EVER! Everything is handled by "corporate," which translates to, "We don't care about the wellness of our members. We care about numbers and money. Work out at your own discretion . . . and, make sure to have a healthy day!" Customer service is NOT factored into the ESporta Springfield gym. * I could understand if the employees were busy cleaning the restrooms or wiping down equipment, but that's not evident either. The restrooms have a pungent weed and urine stench. So... where are the employees? Hmmm. * I find it oddly interesting that employees (mostly male employees) are in the women's locker rooms during the 5:00--6:00 time. Wouldn't it be better to get the cleaning done at lower volume times when women aren't changing their clothes . . . mid-afternoon maybe? When I speak of employees, please know that I am in NO WAY referring to instructors. The instructors, especially Jill H. (Yoga), Jill C. (Body Works Plus Abs), and Vidya E. (Aqua Fit) are outstanding! Regina, who taught the aqua classes for years, was incredible as well! Although I was not a member at the time, several members sing Regina's praises frequently. Such a loss that she moved on. * The women's sauna has been out of service for at least three months! Word around the gym is that a part has been ordered. Some guests were given a date of January 24th for the sauna to be usable. Others have heard that ESporta has no intention of getting the sauna back into working order. Maybe that promised date of January 24th is correct, but the year wasn't specified as 2025??? * The temperature of the pool is too cold! Complaints have fallen on deaf ears. Employees give members the tired excuse over and over, "We aren't authorized to check the temperature of the pool." If they can't perform a task as simple as that, how can members trust that the chemicals are properly balanced? Just this evening, three members and the instructor walked into the membership area in our bathing suits to ask for assistance. Instead of coming to test the water, the employee claimed that he would "shut the pool down!" Please explain how someone who isn't authorized to check the pool's temperature, has the authority to shut the pool down??? * Come on, ESporta Springfield! You could have a top notch facility without a doubt. In fact, it WAS a top notch facility until the last year. Why not make it YOUR New Year's resolution (for 2025) to get your gym back in shape?

I have been a member of FitClub for almost a year or so, and whenever I go to the gym, I come to…read morethis one(west location). The staff is friendly and helpful. I don't go to the other ones because they are either too small or the staff don't seem friendly. It's clean, not to mention then remodeled the locker rooms. I love that the West location is open 24/5.

I have been a member of FitClub for 40 years. I have watched it go from a vibrant, friendly,…read morebeautiful facility into a dive with unfriendly staff, dysfunctional elevator and a pool that is never maintained. The shower stalls are located right next to the toilets. I would not take a shower there if my life depended on it. The front desk and management staff are rude and unfriendly. If you ask them for help, they are clearly annoyed that they have to get off their devices to assist you. I do not feel safe or welcome in that facility. It has really gone downhill in the past 40 years. It seems like no one cares about it or keeps up with it at all anymore.

Love visiting this studio when I am in town! Great coaches and people in general .. always a good…read moreworkout + great energy!

When I moved to Springfield from Miami, I knew I was going to miss the big fitness franchises like…read moreFlywheel and Barry's Bootcamp that promise a fun and intense workout, so I was thrilled when Orangetheory came to town! Now it's been almost a year and I've been going 1-2 times a week. It's always a great workout whenever I go and I'm always sore the next day! I don't know how some people go multiple days in a row because I'm absolutely destroyed after each workout. The instructors are super motivating and definitely push you to run faster and lift heavier weights. I've seen lots of improvement over the past few months in my treadmill speeds and I still love every class with the high energy music!

First time ever joining a gym, and decided this was the simplest way to start. Plus it's not even a…read more1/2 mile from my house, my workout starts from home. . Jordan was really nice in helping me get started a couple of days ago, so I ended up joining on line (much easier). So going today was nice (small crowd), and the machines, stations, free weights I desired were available. Everything was clean, and it seems that everyone abides by the rules, and is in and out. Definitely glad I joined!

There are a number of Planet Fitness locations in Springfield. This one was the most convenient to…read morewhere I wanted to be today. Easy to get in and scan my black card, a quick change and then the 30 minute circuit. Afterwards, a good shower. Enough room for stuff and clean. This was a good stop today. [Review 19695 overall - 147 in Illinois - 667 of 2023.]

My favorite of all the 217 Snap joints. Plenty of parking, day or night. Which is more to be said…read morethan the Snaps in Sherman and the south end. All the equipment you could want. It's all clean and functional. If you're in the 217 and you want a gym, go to Snap.

Nice comfortable atmosphere . Staff was welcoming and personable . Equipment in good condition .read more

Deciding to join Pure Performance Fitness Center & do personal training with Jeremy Ferry has been…read moreone of the best, and most rewarding decisions I have ever made! Seriously...LIFE CHANGING! Jeremy Ferry isn't your standard trainer. He's the type of trainer you go to when you want results and you're ready to put the work in. He listens to your concerns, questions, and goals. He will challenge you, encourage you, support you, and most important, hold you accountable. To put it simply, he does everything he can to empower you to make your goals a reality! The personal training groups are small... usually no more than 6 people during a busy time, and on average about 2-3 people. It's not a cookie cutter workout where everyone does the same thing. He has each person doing their own unique workout, but in a group setting. The workouts are definitely challenging, but you will have fun doing them. The environment is positive and uplifting, and I always leave feeling better than when I came in. The people you work out with become friends. Everyone is incredibly friendly and helpful. We want to see each other succeed! We cheer each other on, celebrate the good times, and support each other during the rough days. This is the first gym I've found where it really does feel like a family. For those who are just looking for a membership at a gym, don't let the size of Pure Performance fool you, it is a clean facility, well maintained, safe, and you're helping support a local business! The doors stay locked, there are cameras in and out of the gym, and the parking lot is lit... so even if there alone I feel completely safe! The space has everything you need to get a complete, full body workout done whether you are wanting to do strength training, cardio, body weight, or mat exercises.

From the owner: Pure Performance Fitness Centerread more

FANTASTIC massage! Deep tIssue was exactly as it should be, got a full hour (therapist didn't end…read moreearly as some do), clean space, will be back! I think my therapist name was Michael. I feel so much better, my shoulder muscles were extremely tight and he worked all the kinks out. Highly r

From the owner: Pure Synergy provides yoga, physical therapy, massage services and personal fitness to the…read moreSpringfield, IL area.

Signed up for 2-class yoga package, attended one. didn't work for me. Been calling for months…read moretrying to get refund on the other 1/2 of that package. If you don't do refunds fine just tell me already please. I've called 6+ times and left messages. And emailed a couple times. NO one has responded. Think I also put note on FB message. My girlfriend who came to the class with me is experiencing the same.

Best place to start or continue a yoga class! There are many options every day for different…read moreclasses! Many wonderful teachers.

No customer service whatsoever! No one answers the phones. Women's pool locker room closed 3…read moreseparate days since July to fix showers. Something is always broken. Not worth the money

Beware. Fit club continued to take money out of my bank account even though my primary care…read morephysician wrote three notes verifying my physical inability to continue in personal training. Due to the incompetence of their personal trainer, I ended up in Physical Therapy for almost a year. I was never reimbursed, nor did I receive any personal training for the unauthorized deductions from my bank account. When I confronted them about this, they were rude. Unfortunately, between working and Physical Therapy, I didn't have time to seek legal action against them, but I should have. Beware. They do not stick to their word.

StretchLab on Ladue Road has good flexologists but beware of the billing practices because if you…read moredon't read the fine print or get explanation from them, they will keep taking money out of your account after you have told them you dont want to continue because of joint issues. And don't bother appealing to Allen the owner, because he will just argue and obviously doesn't value satisfied customers. I am out almost $300

Very nice place. Good ambiance and Liz did a great job on the stretch. Highly recommended.read more