Very happy with the grooming of my Golden Retriever. I always give him a summer cut because he gets…read moresooo hot and no one has ever come close to what I Like. Will only have my dog groomed with them.

Unfortunately I can't recommend this business, we had 2 doodles that were groomed a few times with…read moreGraham's. They did a great job on our larger doodle, not great with the smaller dog. The woman who groomed them was not friendly, I would describe her as standoff-ish. This was fine, I don't expect someone providing a service to be cordial or friendly but it certainly helps. The main issue occurred at their last grooming - where the woman told us she would not be able to groom our smaller dog anymore unless we drugged him. He is a senior dog who's very nervous around groomers and he peed while she groomed him. If you're a dog groomer, you have to expect this will happen. You're taking care of dogs. I couldn't believe that was her recommendation. Obviously we stopped services immediately with this company. I would caution anyone from using Graham's. Additionally, it was prohibitively expensive, at almost $500 per groom for two dogs.

Excellent groomer with attention to detail. Clean, friendly place with caring staff. We highly…read morerecommend!

The staff is wonderful! They are so sweet with my dogs. Unlike some other groomers I've been to,…read morethe folks here really listen to what my preferences are and do a great job.

My dog absolutely loves staying here! Every time we pull into the parking lot, he gets so excited,…read morewhich gives me so much peace of mind. The staff takes incredible care of him, and it's obvious they genuinely love the dogs they look after. He always comes home happy, tired, and like he had the best time. I couldn't ask for a better place to leave my pup, and highly recommend them to anyone looking for a caring, trustworthy pet lodge!

My pup has been here just the one time so far, but I thought they did a great job grooming her …read more.. she looked better than expected. Plus they texted pictures when done, which I greatly appreciated. Everyone was pleasant, and the establishment itself was very nice. Thank you Pet Lodge.

I would not recommend this groomer at all! I have a large short hair dog and I brought her in for a…read morebath and brush with a nail trim. They kept her there for over 4 hours and when I picked her up she didn't smell or look like she got a bath at all more like they just sprayed her with a spray, was shedding more then when I brought her in, her nails weren't trimmed at all and was covered in poop. I paid over $100 to just bring her home and have to give her another bath and brush myself. Not to mention they must have not given her any water the whole time because the second she walked through the door she drank her whole water bowl. Very disappointed.

Love it! Very flexible with appointments and my dog always comes back looking/smelling amazingread more

First time I visited this Office. Did not take long to book an appointment and no wait time when I…read morearrived at the office. Dr Loppolo and staff staff were all very Professional as well as personable. Took time to explain what to be expected before and after procedure. Answered all questions and then followed up. My Shih Tzu was neutered and is doing amazing. I would definitely recommend .

It was fine up until the end. The vet assistant (erin)(redhead woman) was a somewhat rough on on my…read moresenior cat. She offered to put the neck collar on which was a nice gesture. She dragged her out the cage from the neck (8/10 level of dragging force). She tied the neck cone knot pretty tight, it seemed normal at first glance but when I got home after an hour drive I double checked and I couldn't fit a finger through the gap (chat gpt said fit at least a finger or two when that is tied around a pet). Lastly, she shoved her in the cage (6/10 level of shove force) causing her water bowl to spill some water in her cage, and she was like "oopsie". No remorse which indicated a level of malice behind her actions. Her hind legs got wet, she has a tail infection, the last thing I need is for it to get worse just for going to the vet. If I may make a suggestion, I think a bit more caution should be excercised, especially when dealing with a senior pet and when you guys are handling them in front of their owners, I can only imagine how they handled her behind closed doors (which is why I won't return, keep my blood panel chump change I don't care). I was also hoping to get a basic ear clean (which I mentioned in the pre check up talk and would've happily paid for) and a check up on her infection, all she really ended up getting was an anti bacterial shot and a neck collar. Overall this place is below average in my opinion, they were offering me subscription pain meds for her arthritis when all I really wanted was just my main concerns/ wants addressed. Just another cookie cutter big pharma pet office trying to run up useless subscriptions. I'll be returning to her old vet ecstaticly, which is a 2 hr drive away but AT LEAST they wont drag, shove and choke my childhood pet infront of me and say "oopsie"

Thank you for taking such wonderful care of Miss Georgia. Being a senior baby, Georgia needs extra…read moreattention and care to do some mobility problems and health issues. The staff at five points was wonderful with her and went the extra mile to ensuring that she was safe and stable throughout her stay. They made sure she was comfortable and keep a close eye on her at all times. Upon our return, Georgia was active, alert, and enthusiastic to see not only us but the staff members when we went in to get her. In order to assist her with her mobility issues, they tried various mat and rug configurations to make sure she was okay throughout the night. I have to admit I was concerned leaving her but whenever my husband checked the video feed she seemed content. It was a relief knowing she was so well taken care of and seeing her happy when we picked her up. They even had a detailed sign on the door of her suite outlining all of our concerns and her issues. It was reassuring to know that everyone who cared for her knew our concerns. We just hope that they enjoyed the time with Georgia as much she enjoyed spending with them. Five Points Pet Resort is more than two hours from our home and we have initially chose them because they had someone that checked on the babies in the evening. Little did we know how kind and caring everyone on staff would be. This was our second time staying at Five Points and the long drive is work every minute knowing our girl is being well cared for. Thank you again. PS. I can't believe how busy she is today; she clearly feels good.

When I need to Board Colonel Kujo Five Points is his hone away from home. They make him feel right…read moreat home. The kind and caring staff loves him. His next stay will be in January. Thanks Again, Colonel Kujo Grandma

The receptionist is rude and insulting. I took my dogs there for 7 years…read more I now go someplace else. I cannot recommend this business

This place is awesome! The atmosphere is great, and the staff are too! Dr. Wofford and Dr. Barney…read moreare awesome vets, and you'd feel the exact same way within minutes of meeting them! I highly encourage everyone to check this place out! It's not only a clinic, but also a Pet Boutique. On top of all of that, they do boarding as well! 2 Thumbs Up!

Best daycare services for your dog and I know this for a fact as they treated my dog many times for…read moredaycare as well as boarding and grooming. You are guaranteed the best comfort for your dog.

We have a few animals and love them all dearly. We used this facility to board our dogs for several…read moredays while we were away. I was very thankful that they were able to squeeze us in last minute; however, upon arrival they were yelling in the back kennels for the dogs to 'shut up'. I do get it , barking dogs are annoying and honestly wrote it off; that it was the end of the day and it was likely getting the best of who ever was back there. I did not share this information with my husband as I truly wrote it off, we all have tough days, even in jobs that we love. Upon our return, my husband picked up our dogs mid day and came home telling me the same story. He said , "that place.... They give a great bath- the dogs smell amazing, but they were screaming at the dogs to 'shut up' while I waited for them to bring the dogs back." I wrote it off initially but the fact that they believe it to be okay while people are around, makes me wonder how they treat them when no one is looking. The only other complaint is that my dogs seemed to be much smaller when we picked them up after 6 days. It was either so stressful they wouldn't eat or they weren't encouraging them to eat. If they weren't eating , I'd have appreciated a call so that I could have someone bring by some treats or wet food to encourage consumption. Id say, if you're in a pinch this place might be okay; however, I don't see us using this facility again.

Love this place. Friendly staff, especially the manager. She answered all questions we had and was…read morevery welcoming into the store. They have our favorite brand, Stella & Chewy!

Doesn't appear they are lacking any category of pet supplies! Great selection of everything!read more