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    One Stop Auto Glass

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - One Stop Auto Glass

    Auto mirror replacement

    Auto window repair

    Auto window replacement

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    4 months ago

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    Safelite AutoGlass

    Safelite AutoGlass

    (38 reviews)

    I was heading west on I-10 and a semi kicked a rock up at my windshield around around 1145A on a…read moreMonday morning. The crack was very small. The weather is starting to get down into the 40s at night so I was worried about the crack growing overnight. I called Safelite and made a 230P appointment the same day. I got to Safelite at 220P. They took the car in at 250P. When they took the car, I was told it would take 30 minutes. The car was finished at 330P. All together 70 minutes to get the crack filled seems reasonable. The crack is still a little visible but my main goal was to keep the crack from growing. When it came time for payment, the service manager asked me cash or card. I asked why insurance wasn't covering it. They told me that the service rep I booked the appointment through on the phone made my appointment without insurance. I asked if that could be updated and they told me they couldn't. They told me I could submit my receipt to my insurance company for reimbursement. Easy for them mean extra steps for me.

    incredibly disappointed with the Safelite in Midway, FL. I scheduled a mobile service appointment…read moreand paid cash upfront, only for them to wait until the very day of the appointment to inform me they couldn't complete the job in the field. Instead of honoring the mobile service, they told me I had to drive it into the shop myself. Canceling at the last minute and shifting the burden onto the customer is completely unacceptable. To make matters worse, because I paid cash, I am now stuck playing waiting games to figure out when or how my corporate refund check is coming through. I never got my glass changed and will be taking my business elsewhere.

    One Stop Auto Glass - windshieldinstallrepair - Updated September 2026

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