Alice and Olivia are tremendous to deal with. They are super nice, but also incredibly knowledgeable. But they never use their wealth of knowledge to talk down to you. They always treat you like you are the customer (even when one might be a hard to deal with customer, lol). And they definitely help to turn your billing and collections into a razor-sharp process. Having One Stop Billing Solutions in my corner really gives me a sense of comfort. And, Olivia being an attorney is reassuring also. Thank you, Alice and Olivia! read more