I am a small business owner and I needed some new business forms and cards printed out so I got referred from another business owner to Big City Prints. I called and Karen answed the phone and was very helpful. She invited me down to the store to meet with her so I drove over. Karen was so nice and helpful with my requests and showed me exactly what I was looking for. My expectations are very high and super custom so we exchanged emails a few times to zero in on the product I specifically needed. I also delt with Geoff via email and i felt very good having two different professionals from Big City Prints helping me. I went with super high quality 2sided business cards that are gold foil, thick and feel like there coated with sued. I couldn't be happier all because this business is all about making what YOU want!!!! So whatever your budget is give Big City Prints a call. But if it's for your own business dont cheat yourself, wait the extra few days, spend a little more money and get the super high quality cards. I will tell you there well worth it. Thanks again Karen & Geoff!!!!!! read more

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I want to make this as clear and simple as possible, Karen and team are gems. I wanted to create a very specific style of business card. Knowing almost nothing about the industry, I decided to pay Karen a visit. From the get go, she treats me as an equal, never frustrated with my lack of knowledge. After exploring what felt like thousands of options, Karen was actually able to understand what I was going for and executed. She is so knowledgeable on paper quality and print options, it's almost impossible for me to ever go back to online services like Vista Print or Moo. I can't speak for the quality of Karen's other offerings, but if you're tired of having almost zero creative control over of your business cards, give Big City Prints a try. They're even mindful enough to push back on requests that will do harm to your overall vision, can't find that online! In our age of convenient massive online services, it's rare to find small businesses with the owner is working directly with you. To be honest, these experiences are on the pathway to extinction, here's your chance to experience one before it's too late. read more

Big City Design & Print - Completely customized. 110# Strathmore Natural White Wove Paper. Ink engraving - Printing Services Near Me - Alameda, California

Karen is an absolutely pleasure to work with. Before I came into the store, I emailed her to ask for a price quote and showed her the design. I am not a professional at photoshop so there were many things wrong with my graphic. The pixels weren't right and there needed to be some adjustments to the size. She explained everything to me and offered to have her graphics designer fix it for me. Luckily, I had a friend that helped me with all this. But it was nice that she offered this service. She helped me print my Save the Dates for my wedding. Karen also showed me the different types of paper and gloss she offered. It turned out great!! I had so many compliments after I mailed them out. I will definitely reach out to her again when I'm ready to make my invitations. read more

This is such a long overdue review for Karen... she is so awesome! When my wife and I decided to start our own business Karen was are go to for everything custom printed... stickers, cards... you name it. She is the nicest person ever and really makes sure you're happy. She has great suggestions and will ALWAYS go the extra mile. Thank you Karen! And to anyone looking for somewhere for custom printing... Karen is it. She has a level of customer service that just doesn't exist anywhere else anymore... read more

I love working with Karen and Geoffry! Our company has been placing business card orders through them for the past 5 years or so and they have never let us down! She has a quick turnaround for orders and provides the best rate options available! She always has a solution that benefits the customer and for that I rate her 5 stars! She's amazing! Thank you Big City! read more

Karen is AMAZING!!!! If I could give them 6 stars I would....As a grad student with very little time and limited funds, Karen was our savior! She got us a super fast turnaround on our vinyl banner at an incredible price. The quality of the banner was great and we had expected it to be super heavy at 6' x 10' but it was actually quite light and easy to install. The colors came out really well and we have had to reinstall it in a different venue for a grad show exhibit and it looks just as perfect as it did the first install! Thank you so much Karen! read more

I recently used Big City Printing for some letterhead and business cards. Karen was very good to work with. There was an issue that happened on my business card project because my logo is tough to print. Karen resolved the issue to my satisfaction. The bottom line is she is very customer focused and wants the customer to leave her business happy. I would highly recommend Big City and Karen to anyone with printing needs. read more

Karen is AMAZING!!! I came across this place as we were looking for a local printer to print a report for work. Wow-Karen is nice, patient and takes her time to make sure everything is the best quality it can be. She even stayed past closing to make sure we got our report in so that we didn't have to pay extra for a faster turn-around. I can't say enough about how amazing it is to work with someone who pays attention to detail the way I do! Get your printing down here---you won't be disappointed!!!!! Thank you! read more

These guys are super good printers. They went to great lengths to find me the paper I wanted and mailed me samples. When I finally made up my mind and sent them artwork, it was printed THAT DAY (even though I hadn't paid for a rush service), shipped the next, and I had it in a matter of a few days. Thanks guys! read more

So rude. I called to have a test print done and the woman was extremely disrespectful and unhelpful. Very confrontational and unclear, I will not be seeking out any kind of business with such hostile employees. read more

BCBF normally doesn't do walk-ins but I wasn't aware of that so I just showed up with a PDF on a flash drive. Karen was on her way out for lunch but she was super helpful and 5 minutes later I walk away with my prints. Great service - thanks a bunch!! read more

You'd have to travel far and wide to find someone like Karen Bondreaux. Big City's website says Karen will go to any lengths to make her customers happy and this is TRUE. She researches deeply and provides choices with the various pro's and con's. Very responsible and responsive. Can't say more! Rave review. read more

Very responsive, friendly, and fun to work with! I will definitely be going back. Great business and quality. Karen is awesome!

I've used Big City for almost ten years now for my business printing needs and I've always found them to be responsive, helpful and accurate. One of the best things about Big City is the way they save me time - they make sure that my files and layouts are correct for the printer and, in the rare cases that the printer makes a mistake, they get it sorted out for me so I don't have to spend time arguing with the printer. Invaluable. read more

Karen has been helping us with printing needs for letterhead, promo products, etc. for over 10 years... probably more like 15! She is always attentive and provides great customer service! read more

I worked with Big City Design & Print to make materials for a research project I manage. Karen provided extremely good service at a competitive price - and was very warm and friendly to boot! We had Big City make us 1000 stickers from original art (including a water color that they scanned for us) as well as 8 large wall decals (essentially removeable / reposition-able stickers meant for the wall). The final products were excellent quality, and still fit within our budget. Karen helped us select the materials to print on - which was very helpful, as we had no prior experience making stickers, and had very specific needs (e.g., we wanted waterproof, multi-colored, affordable stickers). Other companies we spoke with told us it wasn't even possible to make waterproof stickers - thankfully, we kept looking until we found Big City. Karen was very attentive, replied to our queries quickly, got our products to us on time, and helped us find the right specifications to fit our project. I really appreciated her help, and recommend Big City Design & Print very highly! read more

I have been doing business with Big City for the last few years now. This review is long overdue! As a self employed business owner I have to say Big City really has their whole game on point! Their customer service and professionalism is unparalleled. Working with Karen on my numerous orders has been nothing but a pleasure, and she makes sure that every person is absolutely happy with every order. Her communication and followup are really refreshing. This is an outstanding business model with beautiful final products. I can't really say enough how much I appreciate her reliability! If you are looking for business cards this is the place. Beautiful products and fast turnaround. Thanks so much Karen! :) read more

Big City Design and Print ran a big stickers job for our Postmates -- they look wonderful and they're such a big hit! Also, Karen is a pleasure to work with! read more

Working with Karen and Geoff at Big City is always a pleasure. They go above and beyond - whether it's rushing a project through for us, finding excellent printing prices, troubleshooting some unexpected issue, or just being kind and easy to communicate with. Big City consistently delivers excellent printing and design work for SFVS - top-notch! read more

Big City Design and Print provides excellent customer service and utmost professionalism. Since 2002 I have hired Big City to create various prints. I have confidence in them since they have the experience and creativity to get your graphic design, marketing collaterals or just even my business card complete on time and within budget. I highly recommend to use their services for design, content collaboration and print. read more

Karen is our hero. Late on a Friday afternoon, she went through monumental efforts to track down our order and put a rush on it so that we could receive our payroll checks for a Tuesday morning processing. Thanks so much! read more

We had an incredible experience with Karen at Big City Design & Print. The products are high quality, affordable, local, and the turn around time is FANTASTIC! We ordered 1,000 post cards on Wednesday and they arrive at 9:30am on Friday morning. Karen kept us up to date on our orders' tracking numbers, delivery time, and impromtu sales that may be relevant to our needs! We couldn't be happier with the product & the customer service! Thanks Karen! read more

great prices & service on my business printing from Karen - my go to printer

I sought out many bids for my book project and found the customer service and attention Karen provided to be by far the best. She is a highly responsive person who cares about your product and winning your business, and she communicates very effectively. read more

Karen and Geoff are amazing and wonderful to work with. I have been using their services for what seems like decades. I have had some many products designed and printed from my new non-profit business to my personal dog training and breeding hobby. They have designed business cards, postcards, brochures, stickers and even tee-shirts and each product came out perfect. They have the experience to know exactly what you want and make the necessary suggestions so your product is perfect each and every time. They pay attention to detail and they take their time working with you so you are happy. Every product ordered was top-notch in quality. I highly recommend using their services. I don't know what I would do without them!! Thank you Karen and Geoff for all you do! I'd give you 100 stars if I could. read more

Big City is great! I have been working with them since 1996 when I was starting a small business and they helped me design a card. I just had some new cards printed and they are as great to work with as ever, plus quick and reasonably priced. I wouldnt think of going anywhere else for my printing needs. read more