I hate having to do this. I really do, but I can't ignore the way the owner has been treating me for the past six months. Back in August 2023, I visited One Stop in their old location in that Port Jervis Plaza. I went to it, looking to buy a keyboard and I spoke to the owner. He showed off a mechanical keyboard from Logitech that he sold to me for $40. I went back home, plugged it in, and everything was great. Up until I reached the "7" key. It was hard as a rock and wouldn't budge. I tried to dislodge it, but it ended up breaking. The next day, I showed up and explained what happened. Since I literally bought the keyboard from him yesterday, he took it in to get fixed, told me it would take some time because he has to get in contact with Logitech. A month passes, and I don't mind. I'm patient. Two months pass and I'm slightly concerned. Three months pass and now Im starting to get a little annoyed. So I show up, tells me that he apologizes that Logitech hasn't yet contacted him back. I can forgive that. Four months pass, and now I start to have issues. I visit the shop, and suddenly there is never a time where I can speak to him. I show up in the mornings, I'm told by one of the associate workers that he's not there. So I show up in the afternoon, still not there. A few days later, I visit again around the afternoon, and he's still not there. I'm told he'll be here the following morning. I show up the following morning, he's not in. I can't wait around all day and night cause I have a job and life too. I left my phone number behind, multiple times. He never gives me a call. I call his number, he doesn't pick up. At this point, over six months have passed. We are in April of 2024. Only four months until an entire year passes where I paid for a keyboard and do not have it. The only reasons I am not giving this review a 1 star is because he did fix up my mother's laptop and I am grateful for that, and I do have hope that he will make things right one day. But this is ridiculous at this point and I am greatly disappointed. read more

Donald has a great personality, and seems like a really great guy... UNTIL HE HAS TO GIVE YOU A REFUND. I bought a 2015 Macbook Pro from him, when he told me he would order one in great condition from his trusted distributor. I paid Donald $600.00. The computer turned out to be a 2014. I returned it to Donald, and he said he would give me a refund, after he returned it to the distributor. For 9 months he has given me every story in the book. He would not return calls when he knew it was me. He's almost never at the store. When I would catch him at the store, he would tell me that he would take care of it, and to call him next week. I have always been a gentleman with him, and told him a number of times that if he is having money problems, that I can work with him. I said that I would take a used imac to settle it. He strung me along for months telling me he was waiting for a part for the invisible imac. This has been going on since April 2024. read more

Donald the owner knows his stuff always gives fair prices and very nice very pleasant experience

Took my Computer there was told could not be fixed (tried to sell me another Computer) . Called local Computer Repair guy, he put in new power supply upgraded memory and OS Computer working better than ever. Will never use this place as they are not trustworthy! read more

Clean and organized. It's a great place to get any computer/phone/tablet repairs! The owner Donnie goes above and beyond to provide the best service to all of his customers! I highly recommend this store as your number One Stop for all your computer needs read more

Fast, friendly, HONEST service! This is the best place in the area for smartphone repair. Fast service and the best price by far (I called a lot of places.) He didn't charge me the full quoted price because the frame was bent, which I wouldn't have known unless he pointed it out. Refreshing honesty in this day and age! Highly recommended! read more