I hate having to do this. I really do, but I can't ignore the way the owner has been treating me…read morefor the past six months. Back in August 2023, I visited One Stop in their old location in that Port Jervis Plaza. I went to it, looking to buy a keyboard and I spoke to the owner. He showed off a mechanical keyboard from Logitech that he sold to me for $40. I went back home, plugged it in, and everything was great. Up until I reached the "7" key. It was hard as a rock and wouldn't budge. I tried to dislodge it, but it ended up breaking. The next day, I showed up and explained what happened. Since I literally bought the keyboard from him yesterday, he took it in to get fixed, told me it would take some time because he has to get in contact with Logitech. A month passes, and I don't mind. I'm patient. Two months pass and I'm slightly concerned. Three months pass and now Im starting to get a little annoyed. So I show up, tells me that he apologizes that Logitech hasn't yet contacted him back. I can forgive that. Four months pass, and now I start to have issues. I visit the shop, and suddenly there is never a time where I can speak to him. I show up in the mornings, I'm told by one of the associate workers that he's not there. So I show up in the afternoon, still not there. A few days later, I visit again around the afternoon, and he's still not there. I'm told he'll be here the following morning. I show up the following morning, he's not in. I can't wait around all day and night cause I have a job and life too. I left my phone number behind, multiple times. He never gives me a call. I call his number, he doesn't pick up. At this point, over six months have passed. We are in April of 2024. Only four months until an entire year passes where I paid for a keyboard and do not have it. The only reasons I am not giving this review a 1 star is because he did fix up my mother's laptop and I am grateful for that, and I do have hope that he will make things right one day. But this is ridiculous at this point and I am greatly disappointed.

Donald has a great personality, and seems like a really great guy... UNTIL HE HAS TO GIVE YOU A…read moreREFUND. I bought a 2015 Macbook Pro from him, when he told me he would order one in great condition from his trusted distributor. I paid Donald $600.00. The computer turned out to be a 2014. I returned it to Donald, and he said he would give me a refund, after he returned it to the distributor. For 9 months he has given me every story in the book. He would not return calls when he knew it was me. He's almost never at the store. When I would catch him at the store, he would tell me that he would take care of it, and to call him next week. I have always been a gentleman with him, and told him a number of times that if he is having money problems, that I can work with him. I said that I would take a used imac to settle it. He strung me along for months telling me he was waiting for a part for the invisible imac. This has been going on since April 2024.

Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Very helpful @ accommodating…read more Did job in four (4) hours Cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

wash and fold the best. they do my sheets for my Airbnbs I got separate bags for each one. they…read moreget the sheets back in the bags for each house and they do the billing for each house separate with the name on it them I can't ask for any they do it all and make it very s easy for me that you wash and fold you are the best