I met Ty approximately 10 days ago. I was dealing with issues of malware, cybersecurity, privacy and computer performance on my laptop that I used for professional and personal purposes. I called Tyler following referral to other computer repair services. These other vendors promised either exorbitant fees for their work while taking possession of my computer for an unspecified period of time and/or required their travel to my home for laptop repair, as they had no local facility from which to operate. Ty welcomed me into his home office and immediately and efficiently analyzed my laptop's issues, installing some applications to assist in my current and future computer use and further correspondence with him. In the process, he communicated his observations and educated me in the work he was performing. All of this was accomplished in a kind, respectful, professional, and patient manner of carefully handling and correcting the issues I needed resolved for a much more cost- effective price than I had received from any competitor. Towards the end of our discussion, Ty indicated that a function he provided was in working with a local church to provide refurbished computers to individuals benefitting from these services; the computers utilized were achieved through his practice of working on computers that were no longer able to fulfill their customers' needs. To that end, I brought an additional laptop computer that I had at home to Ty's attention in an ensuing visit. The laptop was one I had purchased new approximately a year prior, only proving operational for a 6-month period of time. I sent it to the manufacturer for warranty repair, to be informed that I had purportedly poured water into my computer, and therefore, would not receive warrantied repair of the laptop before its return to me. Tyler was able to assess that the screen was damaged, with the computer in working order, and provided me with low-cost options to make the machine fully functioning again. I also had older laptops that were no longer supported, due to age and condition. For these computers, Ty removed the hard drive of each, backing them up to a functioning computer, and providing me with all hard drives to allay any privacy concerns of others' access to my personal information. The computers then became components of his church computer refurbishment program. I am profoundly grateful that I was able to connect with Ty in this process. His attitude throughout has been generous, productive, professional, and efficient. He has been accessible for follow-up questions and input and has been a wonderful example of local business still based upon exemplary customer service principles! read more

Ty did an amazing job with my computer. I was completely satisfied and sorry I did see him sooner. Great job thank you Ty.

Ty is very knowledgeable and reasonably priced. Highly recommend for fast, reliable service!

Ty installed new parts for my PC, and went above and beyond in getting them in quickly and carefully. He was communicative and open about the whole process, and even used one of his own parts to get another installed when a piece was missing. Great experience and a local!! read more

I needed data recovered from a crashed hard drive. Tyler was extremely responsive, and customer focused. He spent a good portion of his weekend quickly recovering important data for my family. And was happy to discuss other related IT options along the way. Great service! Will definitely engage him again in future projects. read more