Love this shop! I bought a glass water pipe and it is so cute! They also have a friendly staff and…read morea wide array of lighters :)

Amazing place really sweet staff. Price matched our original store and was really cooperative with…read morea faulty vape :)

Love this store.. Love the knowledgable employees that are so helpful. The products are healing and…read moreamazing. I've always had a pleasant experience with Surterra.

Excellent customer service. Always very helpful. Had no wait and they listened to my concerns and…read moresuggested products they thought would help.

"I was traveling and came in to buy a new hand pipe due to leaving mine behind. Laiken was…read moreextremely attentive and amazing at explaining the product. I will be back the next time I'm in state"

This smoke store has the worst customer service and ran by liars. I visited this store and was…read morecharged $28 for a Fume that was broken. I opened it and hit it in front of two of the staff members and advised them that it was broken and had a burning plastic/no flavor taste. I believe this store overcharges so much money due to the fact that they're hurting for business because of terrible staff. The staff member than proceeded to take it from me and hit it herself and was exaggerating that nothing was wrong with it. 5 minutes later when I'm leaving the store she proceeds to tell me "yes I still taste the vape flavor! That tastes great!" TLDR; Staff member gaslighted into not giving me a refund and making me question my own belief. Store is extremely overpriced and charged 20-30% more than other local stores. Wont be going here again.

I've never had a bad experience at Iconic. They have a good selection of products and if they…read moredon't have it, they will find it and order it for you. They provide great customer service, product knowledge, and everything is reasonably priced.

The service you receive is impeccable. It's always clean and very friendly. If you have a question…read moreabout a product they are very knowledgeable and their products are highly rated. I buy my products from them because I trust them. They don't ask for a ton of money like the other places do it's reasonable.

Great service, friendly staff, good prices! I've been shopping here for atleast 10 yrs.read more

My favorite place in the world to get all of my juices! They…read morehave great customer service. Very friendly and out going to try and help you get what you need. They satisfy me and my wife every time we come in and have so many different varieties of flavors it's unbelievable!