Update: I spoke at length with the owner himself, and he assured me that this was not the way…read morethey do business and that he would look into the situation. So after having a good conversation, I am sure he means what he says, so If I do need assistance in the future I will give them a second chance ..

i had a problem with my attic vent fan. concerned about possible fire from overheating motor and…read morenot knowing who to call, i contacted Botts & tye. even though they do not work on these, Ray came within a couple of hours climbed into a scorching attic and disconnected it. he explained exactly what he did , reassuring me risk of fire was completely resolved. Botts& Tye take care of all my heating and cooling needs and i highly recommend their expertise.

Great Great Great…read more Great Great Great Great Great Great Great Great Great Great Great Great Great Great people, quality service and dependable!​

Had them return later as the machine stopped cooling and they did a poor diagnosis (failed to…read morelocate the real issue). I called in another local company for a second opinion and they found and resolved the issue immediately. I can't recommend this company and looking back at the install, I regret even having Leon PHC do it, on the grounds of excessive price for poor service. Not recommending the other local company I used because their prices were atrocious. My recommendation, get someone from the city, as your chances of getting a lower cost professional are WAY higher.

When they finally came out they did alright work. It only took over a week of calling to finally…read morefigure out what was going on, they had no idea where their workers seemed to be or what they were doing, and just stopped answering my calls. The plumber was suppose to be at my house about 3pm, he didn't show up til about 7pm and didn't leave until nearly 2am just because "he needed something to do til his next job and didn't want to go home and sleep" NEVER again, worst business I've dealt with by far.

Don't waste your time. They rarely answer their phone and when you do get a call back with an ETA,…read morethey won't show. Waited 2 days for them to come and by the end of day two, they were blatantly ignoring my calls AFTER being told "we'll be there in 30 minutes."

Great service as always, had hvac & mini splitter serviced before winter…read more Thank you Christi Bingaman

We had them come in and help us decide what was needed in our new wedding barn that we were…read morebuilding. They helped us decide what was needed and put in the heating and air conditioning required. Alex is very easy to get along with. Everything is running well and people are comfortable. We enjoyed working with them and would recommend them. Very satisfied.

Vince the owner of Castle Heating and Cooling did an excellent job replacing my blower motor on my…read morefurnace. His price was $400. while the other large company wanted $1200. for the same thing. The other company told me he wanted me to talk to their salesperson about replacing my 12 year old furnace. Thank you Vince. Yelp wanted me to leave a second post so I gladly did! I'm having Castle handle my AC also. Terrific company.

I enlisted Yelp's help by creating a project, and they got me several providers who could help with…read moreour needs. Vince at Castle was quick to reply, gave me a good quote on the service we needed and arrived the same day early in the afternoon. He could not have been more professional or courteous. He checked out our system and said that everything was good to go for the spring, and that he would be happy to come back in the fall for a tuneup of the furnace, which I asked him to do. if we ever need repair on our HVAC system, Vince will be the first person I call.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

Great customer service, and you always feel that you're getting comprehensive advice, based on your…read moreneeds. The great work is evident. Thanks so much!

My favorite HVAC company! Brandy is always so friendly and responsive. Highly recommendread more