1. OneAZ Credit Union

    1. OneAZ Credit Union

    0

    Phoenix, AZ

    OneAZ Credit Union

    3.2 (50 reviews)
    Closed Closed

    By appointment only

    Updated 2 months ago

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    Services - OneAZ Credit Union

    Business merchant services

    Personal banking

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    Recommended Reviews - OneAZ Credit Union

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    7 years ago

    The Monroe location was super helpful, clean, friendly and we were attended very quickly!

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    5 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    8 years ago

    Went to refinance my auto loan. They gave me a great rate and helped me through the process even though I've been busy with work.

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    7 years ago

    OneAZ Monroe location is great! Easy to use and very convenient to my office. The parking is great and Lesli was super helpful.

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    9 years ago

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    Page 2 of 2

    Ask the Community - OneAZ Credit Union

    Review Highlights - OneAZ Credit Union

    s. I had a problem with my account and reached out to Lisa Day, the Manager of the Monroe Branc

    Mentioned in 2 reviews

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    Auto Now Financial Services - Clean engine sound good, but it's in the shop now been there over 5 day and they want me to pay a car note for a car I ain't even enjoyed.

    Auto Now Financial Services

    (76 reviews)

    I have been with Auto Now financial services for 15 months and they have treated me with nothing…read morebut respect and professionalism everytime I have called to make a payment and more recently with a recent job loss. They have been very understanding and patiently waiting for my unemployment to come in so that I can make a payment and catching up on my payments. I recommend them highly! I recommend all Representatives but most importantly Sierra whom has been outstanding through this trying time. Thank you Sierra. Debra Ann Sippel

    1/5 -- Extremely Disappointed With How I Have Been Treated…read more My experience with Auto Now Financial Services has been absolutely frustrating, stressful, and disappointing. I have made repeated efforts to communicate with this company through phone calls, emails, text messages, and other messages, yet I have struggled to get meaningful responses. Meanwhile, they have no problem threatening something as serious as repossessing my vehicle. What makes absolutely no sense to me is that I specifically told them that I will make a payment on September 8, 2026. I have made it clear that I am not refusing to pay or disappearing. I communicate with them, and when I say I am going to come through with a payment, I come through. Yet I was told they supposedly "cannot hold" the account until September 8. Here is the part that really gets me: I asked for a copy of MY OWN CONTRACT, and I was told that getting it would "take time" because someone has to put in a request. So apparently I have to wait for Auto Now Financial Services, but they cannot wait for me. MAKE IT MAKE SENSE. How can you threaten to repossess someone's vehicle based on a contract while telling that same customer that they have to wait to receive the contract you are supposedly enforcing? I have also explained that I am a single father and that my vehicle directly affects my ability to work, take care of my child, and maintain stability for my household. I am not asking anyone to erase what I owe. I am asking for communication, transparency, and a reasonable opportunity to follow through on the payment date I provided. This entire ordeal has also taken a serious toll on my health and emotional well-being. I am currently taking prescription anxiety medication prescribed by my physician, and the ongoing uncertainty, lack of communication, and threat of losing my transportation have added tremendously to the stress I am experiencing. The most upsetting part is that I am actually trying to communicate and resolve the problem. I haven't disappeared. I haven't said I refuse to pay. I have requested my contract, explained my hardship, asked for assistance, provided a payment date, and repeatedly tried to communicate. Yet I feel like I have had to chase this company just to get basic answers while the threat of repossession continues. Customers experiencing temporary hardship are still human beings. They have children, jobs, health concerns, and responsibilities. Basic communication and respect should not be too much to ask from a financial institution handling something as serious as someone's vehicle. At this point, I am documenting everything and have formally requested my complete contract, account records, payment history, the contractual basis for the threatened repossession, and an explanation regarding why they allegedly cannot temporarily hold the account through my stated payment date. I would not recommend Auto Now Financial Services based on my experience. The lack of communication, difficulty obtaining my own contract, and unwillingness to work with me for just a few days despite my specific payment commitment have made an already difficult financial situation significantly more stressful. If you're considering financing through this company, my advice is simple: read everything, keep every email and text, document every phone call, save every payment record, and make sure you have your complete contract. I certainly wish my experience had been different.

    OneAZ Credit Union - banks - Updated September 2026

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