Absolutely criminal predatory lending. They make it impossible for you to set up payments and do…read moreeverything they can to prevent you from paying on time or early so that you are forced to incur outrageous interest and penalties. Stay away from any Mariner Financial Services. I will not due business with any company that uses Mariner for financing ever.

2:54 130 character minimum -- Count: 2092…read more I've been with Mariner Finance for over 10 years and have never had an issue. The staff was pleasant, and my loan was always approved. I consistently paid off my loan 6 to 8 months ahead of schedule, sometimes even doubling up on payments. In October 2024, a severe car accident left me unable to work, as I am self-employed. Mariner Finance sent me a letter suggesting | could consolidate my debt, so l went to the local office in Laurel, Maryland. The manager, or perhaps the assistant manager-Im not sure, as she never introduced herself-did not look over the papers I had sent them or the copies I brought with me and was very rude. Moreover, she seemed more concerned about my student loans, which are not in repayment until 2032, falsely stating that Equifax reported I was paying $557 a month on them. However, upon checking my Equifax, TransUnion, and Experian reports, they all confirm that my student loan payments are not due until 2032. This woman flippantly presented my credit score to me, though as a businesswoman I was already aware of the drop due to my recent car loss, after which my account was paid in full and closed. Her treatment made me feel undervalued and disrespected. It's ironic considering my extensive education and work experience. Not only am l a small business owner with two enterprises established since 1997, but l also financed my education-including two master's degrees, a doctorate, and five graduate certificates--and helped my two children, both with master's degrees, through college. My career spans 50 years across Accounting, IT, Finance, Education, and Management. Ultimately, I left the office without any assistance. I plan to pay off my original loan in two weeks and will not be patronizing Mariner Finance in the future. Given the type of employees they currently hire, particularly the person I interacted with in Laurel, Maryland, I no longer wish to be associated with this company. The staff, especially the acting manager or assistant manager, exhibited a lack of professionalism, rudeness, and poor customer service and management skills.