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    Easterns Automotive Group

    Easterns Automotive Group

    2.3
    (15 reviews)

    Purchased a Van the end of December 2026. Paid for a spare key still don't have it. We have others…read moreissues that were supposed to be repaired they are still not repaired. It took for ever to get our paperwork. Every time you call the manager has been replaced. Our salesman is no longer there.Their customer service and follow through needs a lot to be desired. Would never purchase another vehicle from them.

    I should have checked out the reviews before going, would have saved me a lot of time. I made an…read moreappointment to see a car in Woodbridge, only to get there the next morning to find they had moved the car overnight to Maryland. I drove out there the following day. The cars all have a "Certified Pre-Owned" sticker on them even though they are sold as is. They wouldn't let me take the car to an independent mechanic for a pre-purchase inspection, but offered to pull the Maryland service inspection records for me, which I agreed to. Nope turns out they couldn't do that either, it would take over 24 hrs. They offered to let me take it to a mechanic of their choosing for an inspection, which they would pay for out of the kindness of their hearts. Highly suspect. As we were working through all of that, they broke down the numbers on the car I was looking at, trying to sell me all kinds of add-ons. When I said I didn't want any add-ons, they said they couldn't sell me the car without add-ons. Period. I walked out. Some very shady tactics going on here that could cost people a lot of money. Be warned.

    J.D. Byrider

    J.D. Byrider

    1.5
    (11 reviews)

    This company is bad from inside and outside. They harass you days on end before each payment is…read moredue. They expect you to make your payments which most creditors do by contract. However these people will hound you like you stole something from them. I bought a 2009 chevy Impala from them back in 2018. It was the worst mistake ever. They store your card information. They continuously overdraft your account even though you contact them to request a 1-day adjustment. These people do not care about anything but the bottom line. They tell you what car you can get, they make you walk the lot and choose when the whole time you do not get to pick the vehicle. Most of the cars on their lot is Junk-Yard ready and need to be crushed. DO NOT BUY ANY VEHICLES FROM THEM! THESE WORKERS WILL SELL YOU JUNK AND SUE YOU. They are not willing to work with you even if your mother dies and you get stuck with the extra bills. Even if you are half dead in the hospital with covid. They will not help you. They have the most inhumane attorney, Marc. R. Donaty working for them and he is just as bad as them. He will Garnish you even if you have a payment plan because his client and him are greedy. Save your coins and go somewhere else. Unless you want to be put in a Lemon vehicle that they are not willing to fix.

    I went there to get a car in January got a approved thro there loan company but the car I got not…read morestarting and the gas tank leaking i have bin back there about 6 times since I got the car they have my car for a week now and all I'm hearing I'm complaining I need to be patient and they don't give loner cars and I have no right to be upset they won't give me back my money I will never recommend anybody to come here all because I'm trying to be independent they gave me a messed up car and expect me to take it just like that. They took my car for 4 days already and told me it was fix now it back in their shop for the week do not bring y'all family here or yourself

    OneMain Financial - installmentloans - Updated June 2026

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