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    OneMain Financial

    2.0 (4 reviews)
    Open 8:30 am - 5:30 pm

    Services - OneMain Financial

    Auto loan

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    5 years ago

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    Navy Federal Credit Union

    Navy Federal Credit Union

    (67 reviews)

    HARD TO REACH BRENCH It started in a parking lot--one of…read morethose shared ones where different businesses sit next to a bank. Nothing unusual. Just another day. I saw an envelope lying on the ground between the cars. At first, I honestly thought it was trash. Something a bank customer had dropped and didn't care about. I almost ignored it and kept walking. But then something in me--my instinct--kicked in of order. I looked around. So I picked it up, thinking,Who could be this messy person I'll just throw it away later, and put it in my pocket so I can do it right away Then I went diration to the bank and got busy with my own business. And just like that--I completely forgot about the envelope. It wasn't until I was far away, already heading home, that it suddenly hit me. The envelope. And I even asked myself, "Why didn't I just throw it away at the bank?" By the time I got home, curiosity got the better of me. I opened it. Inside, I found a paper, some money, and a smaller envelope with handwritten numbers. I counted $140. But on the paper, it looked like 740 was written down. That's when my thoughts started going somewhere deeper. This might be someone's missing portion of rent money. This person could really need this. It didn't feel like trash anymore. It felt important. So I picked up the phone and called the bank. The first person I spoke to didn't take it seriously. She said something like, "It's your lucky day," almost like I had just found free money. That didn't sit right with me at all. Lucky day? No. That didn't feel right. I called again. The second person told me that someone had already come in asking about lost money. That made me pause. Because at that point, I was already far away from the bank. So now I'm thinking--how does that line up? I called a third time and asked them to contact me if anything came up. But now my mind wouldn't stop. What if they're not telling me the truth? What if someone really needs this and it never gets back to them? What if I just keep it--and it was meant for someone struggling? That didn't sit right with me either. So I made a decision. I got back in my car and drove all the way back to the bank.It wasn't convenient. It took time. It was honestly a pain in the neck after everything I had already done that day. But I walked in--and I handed the envelope over with the question if not someone claims it if I get it back. So I got the answer Someone claims it already. I made sure that's the person on the phone told me the truth...so I was confident to give it to the bank manager assistant. But not without giving me the name good it isn't a high amount but for other it is. No direct banker only call center what are only can talk to the bank. So far so good.

    Well it's finally happened.... lost the wallet with EVERYTHING that you can imagine inside of it…read moreyesterday. I mean everything too. First order of ops was to cancel all plastic-like...NOW! That meant both my Navy Fed personal and business cards-among others. So I came into the only branch for miles and miles around with moms in tow. This review is strictly concerning Navy Federal and the Immaculate Reception/ Hail Mary experience I just received in there. Trust me folks when I say I'm no one special, but I sure came out feeling like the son of Jeff Bezos or Bill Gates-with some added melanin quite naturally! So the line to see a teller was practically outside the door. The presence of a Billy Dee Williams (that's a compliment by the way) looking armed security guard kind of smoothed things over, just in the event that hot tempers and hot heads would get too annoyed at what awaited them-a long, long, long line! The line was for a litany of things, ranging from the need to get a new ATM debit card like myself to any number of other issues that the client needed to have taken care of. Luckily enough, I ran across Lauren, who was for lack of a better phrase the ground traffic controller here! When she had a few seconds to breathe, she politely informed me that I could take advantage of an option within the Navy Federal app that would in turn allow her to go and print out a replacement card immediately! In less than 5 minutes I was out the door! Lauren is clearly the CSA or customer service all star of this experience. Thanks Lauren, you are the epitome of class, efficiency, and someone with a heart, and repped the NFCU brand in a top-tier performance!

    Hawthorne Auto Square

    Hawthorne Auto Square

    (232 reviews)

    Mohamed and Javier Jr were incredible! I am completely in love with my new car. They made the…read moreprocess easy and smooth. Mohamed provided solutions to any and every crossroads we accrued. I would definitely recommend Hawthorne Auto Sales to family and friends.

    Scammers!! Do not purchase a vehicle from this place!!…read more I had a very disappointing experience with Hawthorne Auto Square. I purchased (financed through my own bank- so basically purchased the car out right) a vehicle less than 30 days ago that began shutting off while driving, which is a serious safety issue. When I brought it back, they claimed nothing was wrong and failed to provide any written diagnostic report--even after saying one existed. When they agreed to unwind the deal, things got worse. I was asked to sign a bill of sale with no amount listed, which is completely unacceptable. There was also no clear written confirmation that my loan would be fully paid off. To make matters worse, the general manager escalated the situation by having employees call the police during what was simply a customer dispute. I was calm, cooperative, and just trying to resolve the issue. Overall, there was a lack of transparency, professionalism, and accountability. I would strongly advise others to proceed with caution when dealing with this dealership. Jimmy, the GM, does not know how to manage a business or deal with customers. I have filed complaints with the dmv, bbb, California attorney general and the federal trade commission. After reading the reviews (I should have done this first), this place needs to be stopped. They prey on people who have poor knowledge and poor credit.

    OneMain Financial - debtrelief - Updated June 2026

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