If I could give this bank ZERO stars I would. My company has been a customer there since 2008…read moreincluding a Business Checking Account, and a rather sizable Capitalization Loan. We have been working remote since the 2nd week of Mach 2020 due to COVID-19 and have our mail held at the local post office (which has been an issue because not all mail has been there when we come to pick it up. When we did receive a notice of the account being over drawn, I personally went to this branch in Boonton who has been servicing my company since we started with this bank and made a deposit to cover the shortage. The teller took my deposit and put it directly into our business checking account and gave me a receipt. Two-weeks later I get a letter with a check from Santander "Collections Operations" department stating that the enclosed check is for the overpayment for the account and that the account has been closed. I just got off the phone with this department and was told that the branch should have called me since there was an issue...guess what...no phone call ever took place. How do I know? Because all calls forward to our employees cell phones, yes even mine. I just asked all 14 of our Team members and no call ever took place. BTW, the person on the phone with me seemed shocked that the branch never called me. Can you imagine? A company with a good standing relationship with this bank and this is the way they handled us? Good thing that Cap Loan was paid off in full a couple of years ago. We are a $20 Million Dollar a year Ad Agency...so...my turn...you don't want to take care of your "customers" with any decent approach, I feel EVERYONE should know. Bottom line...there are a lot of banks out there...GO to anyone of them and NOT Santander. If you do for either personal or business reasons, don't be surprised if you are treated like a non-important entity. Like Bob Seeger sang "I feel like just a number". This branch can't even retain anyone other than tellers. I have looked the other way for 12 years; now it's time to start chirping. Consider yourself warned. Buyer Beware...Good luck.

I just had a wire transfer sent through Chase from Ireland. The exchange rate they use is…read moreridiculous and they charged me about $1,000 more than what the exchange sites say. I called and got a surly man on the phone who said it was basically my problem. Don't use Chase, they are a rip off.

This is not even a business. This branch has been close due to covid for almost a year. Just ATM…read moreaccess.

I have been to this location N no of times (near to my home). The staff are helpful and polite. One…read morebranch manager is there to route you to the designated point of contact. For clerical things like cash withdrawals, cheques, and demand drafts, there are 3-4 counters, and for banking things (opening an A/c, CD account, or any financial-related things), they have a dedicated expert. I always make an appointment before visiting the relationship manager for any work. Johanna used to work there and she helped a lot with my day-to-day banking things. Today I got the chance to meet Neha Pradhan and she was really helpful. Parking: Ample parking spots so no issues there ATM: Drive in ATM-2

Large, modern, clean. The associates are extremely friendly and helpful, and most importantly are…read moreefficient. I was in and out in a matter of minutes when I thought I'd be there for a while. They also have safe deposit boxes, which seem to be a thing of the past in a lot of banks these days.

From the owner: At Kearny Bank, our friendly & experienced team is here to help you achieve your financial goals!…read moreWe offer personal & business checking accounts, saving accounts, mortgages, and residential & business loans. With over 40 branches and ATM locations throughout NJ & NY, we're always nearby. Call or click today to learn more about our banking services!

Excellent customer experience. I came past 9am, and was attended to by Shree Banerjee with the…read moresupport of her Manager, Eric. They were very patient to understand my request, and were able to find a solution to address my need. I was only there for less than 20 minutes - which didn't really matter as they were very pleasant to talk to. Leaving the branch, a very happy & satisfied customer! Thank you, Shree & Eric!!!

This bank, located in the HomeGoods/Marshalls (Morris Hills) Plaza is honestly one of the worst…read morebanks I've ever opened an account with. After waiting to add a family member to an existing account, the employees of the bank just stood around aimlessly. There appears to be several employees, yet no one is really willing to be helpful; it almost appeared that every employee was waiting for the other to assist customers. One employee in particular asked if we were being helped and before we could explain what services we needed, we were told to wait in lounge area. Banks should be in the business to help customers who are leaving money in their care. The bank managers in this branch seem to be some of the most unpleasant and miserable looking people I have ever seen. This bizarre experience will have me visiting other Bank of America branches.

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So back with another IRA CD to cash out, and now they charge $50 penalty because it's the last IRA…read moreaccount my mother had. Not closing it early - just not renewing because their rates are lower than all the other banks. What a crock of sh--! Do not do business with this bank.