I could not be more pleased with Prins Insurance, I have been with them for many years. They…read morecontinue to offer great advice and go above and beyond with the service the staff provides. It gives me piece of mind to know they actually care about me as a customer. Judith G..

We are so pleased with the service at Prins Insurance and have been customers for decades. Always…read morefriendly and so responsive to any questions we had or need for assistance. Bill & Sandy

Great customer service. Tyler did an excellent job detailing my car.read more

Our RV lost electricity during our trip. Tim came out to the campsite and got us going as well as…read moretold us the cause and what we needed to safely continue our trip. He also helped two other families that Saturday evening. He and his wife are excellent people, very friendly, honest, and of course, helpful!

Went to the extra effort to navigate my way into this oil change facility has it's difficult just…read moregiven that construction on the road. They were very friendly and efficient offered a first responder discount and without me telling them they knew the specific oil that General Motors recommends for my truck. Nice friendly service did not try and upsell me either. I would recommend to a friend.

Left a tool under my hood, after paying them nearly $400 when we came in for JUST a standard oil…read morechange, and they kept adding additional unnecessary crap. Then had to take my car to the shop immediately afterward because of damage, and that also costed me $400. Will absolutely not be going here again.

Ryan did an amazing job on my exterior detailing. I had a large scrape from a parking lot incident…read morethat he buffed out for me. He followed up with a clay bar and ceramic coating treatment after. My car looks better now than it did when I drove it off of the lot 2 years ago. The entire process was smooth from start to finish. Ryan was communicative, prompt, and clearly has a passion for what he does. I was given an extremely reasonable price compared to what the dealership quoted me and the work is unmatched. Happy doesn't cover it. I would 100% recommend him to any one looking for detailing services.

He was so good to work with getting the vehicle in and communicating when ready to pick. He did a…read moregreat job!! Let's keep him busy. I won't wait so long next time. So worth it.

Sheldon is extremely responsive and on the ball. When I had an accident and didn't have my updated…read moreinsurance in my vehicle, I gave him a call right after the police, and he had it emailed to my phone before the police were on site. In addition to that he then set everything in motion for me that day to get a pay out on my vehicle as fast as possible. Sheldon really takes initiative, and I would not hesitate to recommend anyone to use him.

These people were friendly on the phone when you could even get them on the phone. If I could have…read moreleft no stars I sure would have. I made it very clear from the jump i had a strict deadline that i needed this coverage by Friday the following week and also every time i called i reiterated my deadline and concern. I was dealing with Brian Kouri who is the president of the company who wouldn't return my calls on an insurance quote. I was told that it would only take about a day to get the quote back. I called Tuesday to get this initial quote. I followed up on Wednesday was told nothing yet which is understandable even though I was told a day for the turn around mind you. So I waited most of the day Thursday still hadn't rcvd a call back so I called him and was told in a polite way that he hadn't heard and he would call me when he got it back. I didn't call Friday and did not call Monday. No calls were made to me either mind you. It's now the following Tuesday a week later and I called Brian at 9:13 am left a voice mail no call back. I followed up again Tuesday at 12:13 pm was told he out of the office. The front desk gal said she would leave him a message to get me a call back and needless to say you can guess I still have not rcvd a call back. I expect more from a president of a company customer service wise. There was no follow up done no commitments completed as I was told. That makes me feel as a small business owner I obviously don't make enough money or won't bring in enough money for them to pay attention and give me the time I deserve. It should not matter how much revenue a person or company brings you. Everyone deserves to feel as though they are your number one million dollar client. One of the worst experiences I have had with insurance companies. I made over 6 calls in a week and nothing resolved or completed. So long story short don't waste ur time because that is exactly what will happen. Just by pass their Google ad and move on to the next insurance company you will have way better luck

easy to get help always available I live out of Sioux Falls and I can always get ahold of themread more

Great people to work with ,they listen to your problem give quick answers and solutions that solve…read moreit .What more can you ask for. Bob