Terrible. I gave them 3 chances. Price changes everytime I go for the same service. Nails chip…read moreafter 1 week and nobody seems to know how to do IBD Hard gel. Only soft gel shellac and acrylic. I take the time to book an appointment but try take me 30-45 mins after my booking.

Horrible! I brought my 10 yr old daughter as a treat for the holidays. We walked in, not knowing…read morethat you needed an appointment but the owner (the only nail tech there) told us to sit down. We waited about 30 minutes, and while we were waiting the next person with an appointment walked in. The owner said that he was behind and the client agreed to come back. He sat down and started working on my daughter's nails. Next thing I know, owner was screaming at the client before us saying that she called him a liar. She said she misunderstood, and she tried to pay him before she left but he threw the money back in her face and was just going to town screaming at her, pacing back and forth and clapping his hands and making a giant scene. I was so livid that I was in tears! I grabbed my daughter's jacket and we booked it out of there. Also he only spoke French.

I used to go to Rose Nails when I lived in Châteauguay but recently moved out of province. Now home…read morefor the holidays I made an appointment for a fill. They told me I had to take off my full set (which I put on new 2-3 weeks prior) and then put on a complete new set. They were gonna charge me to have them removed and put back on even with them knowing I put on a complete new set just 2-3 weeks prior. A new set usually lasts me a few months worth of fills before having to put on a new set. I asked them to waive the 5$ take off fee knowing my situation in which the male employee there responded rudely stating "They are running a business there and will not waive the fee. And he doesn't know what to say and I should go try other salons." He lost my business because of how rude, cold and unsympathetic he was. Was not at all willing to be helpful and as a "businessman" he completely failed. Had he reacted with empathy while explaining their price policy I likely would have stayed and paid the costs but his attitude was nauseating. Safe to say I won't be returning there and will not be recommending them to anyone else. Terrible customer service (with the exception of the woman who was working who was trying to be as helpful as possible under his supervision.)

First of all disclaimer: my opinion is biased about this place…read more It's run by a woman, her husband and their partner: Franca, Harry and Michel. Franca was my babysitter back when i was like 8-9-10 years old and has always been a close family friend. My niece calls her "Auntie Freaka" (too kyoot right??). So obviously what you take from this review is your choice. Franca and Harry's 2 daughters also work here and there are other staff too that are just as friendly and just as fantastic. Tara and Louise (hair colorists) most notably because they're often here when I come and are also fabulous!! They do hair styles of absolutely anything you have in mind. They do make up and nails too. They offer a variety of high end products for your hair and cosmetics. The place is chic and makes u feel like ur really taking care of urself (like u should!!). They used to offer massages but the dude got hired at a bigger opportunity for him so he's gone now and they haven't replaced him yet. I have been getting my hair done here regularly for almost 2 years now. Despite being a family friend i do pay for all my appointments and it's always worth it. My younger sister got her hair done by Franca for her wedding and gets her hair done anytime she's in Chateauguay (lives in Ottawa). Franca will come in exceptionally on a Saturday for her preferred customers special events (family or otherwise). My youngest sister and wedding party will all be having our hair done here too in September 2017 for her wedding. She used to be a regular of Franca too before she moved to Edmonton and now says "I'm not getting my hair done in Edmonton anymore they don't do it as good as Franca, I'll just do it when i come back to visit." My mother, aunt and cousin all get their hair done here too. I don't think I have to say it: but i will obviously get my hair done by Franca for my wedding eventually as well. Despite being a family friend: Franca simply does an amazing job. She is always awesome with all the clients, not just the ones that are like family. In fact once you've been here twice you become part of the family de facto! I have been getting nothing but compliments on the colour of my blond and the hair cuts I get since I made the decision to just keep coming here despite living in Lasalle. The best part about this place in my opinion, besides Franca, lol is their fabulous coffee they offer you while ur gettin ur hair done....I sooooo look forward to it every 5 weeks (as per my standing appointment with Franca). It's the best coffee ever. Price wise it's definitely not the cheapest place: but their service makes it worth it hands down. I would highly recommend this place to anyone and everyone...men women children... I would never get my hair done this regularly or by a hairdresser for that matter at all if i didn't have this place!!!

I've trusted Jason with my nails for 15 years and there's a reason I keep coming back. The team is…read morewarm, professional, and great with custom designs--from clean classics to more creative sets. My manicures are always even, durable, and exactly the shape I ask for. The salon is spotless, appointments run on time, and the quality is consistent. If you want nails that look good and last, check them out.

Absolutely the worst nail salon I've ever been too. I asked for ombré, the technician said she…read morecould do it matter of fact she even asked for a review on Google while doing my nails. Once she finished I took a look and couldn't believe she actually thought I was going to leave with my nails like this. I kindly said I couldn't except these nails and that instead of ombré I would have them all pink. She called the owner he took a look and accepted that she fix my nails. She buffed my nails and did one coat of pink didn't even put my nails under UV so they can be clear didn't even cream my hands or put oil on them and for a manicure and a pedicure I was charged $130. DO NOT GO THERE ! All this to have my nail polish cheeping after 48hours. Terrible place and service.