Elliot and the entire team at Green Mortgage are easy to work with and very efficient. This is my…read more2nd time working with Elliot and once again we closed early and under the original estimated closing costs. Don't think twice about using a bank or credit union or you will pay more and end up with higher costs or more headaches. Thanks Elliot and Marci for another successful loan exceeding expectations once again! Shashi and Rachel

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

I highly recommend Kerry Greenwald and his team at Creekside Mortgage if you are considering buying…read morea home or refinancing your current home. Absolutely professional and kind, consistently transparent and collaborative. When I refinance my home, I will without a doubt be reaching out to Kerry and Nicolle at Creekside!

Creekside was the best I could've asked for! We worked primarily with Sami and she was the nicest…read moreperson and cared deeply about making the whole home buying process as easy as possible. I would recommend Creekside to anyone buying a house!

I use this location because it is convenient, I have really appreciated how helpful and genuinely…read morefriendly the staff are...every time!!! they are always available and knowledgeable. I have done loans with their help, sorted out my accounts when I made any snafu's, answered general questions etc...I cant say enough good about this branch. Thank you also to rep Renae, who has patiently helped myself and my dad in many different request, she has gone above and beyond in helping and educating us about general paperwork and banking transactions. Great job guys.

Small branch inside the Safeway. The gentleman who helped me was quick and friendly!…read more My only gripe is that the booths are really close to anyone checking out at Safeway. Seems like sensitive matters could be easily overheard.

(If there was a "0", I would have chosen it.)…read more Background : I am a car loan customer whose family owned a car dealership for years. I have also worked in 6 countries and very adept at even international banking. I have a credit score of 820 and have been paperless for 15 years. Columbia absolutely mishandled the processing and communication with my pay-off 6/2024. Two and a half months ago, I called Columbia...to make sure if the payoff process, the amount, remaining interest, etc. Proactively, I asked if there was any final steps I needed to take, knowing I would have to wait an additional 6 weeks for State paperwork/title. At that time, I was verified as always having been on autopay and there would be no further action required by me for payoff. No email was ever sent to me about a final interest payment of $10.13 being due. After payoff, the usual automated email was sent to me for $560, which had already been paid and I knew was no longer owed. While I was waiting for payoff confirmation from Columbia, days later, they sent me to their 3rd party collection department. Again, I received no notification of the final payment of $10.13 being required. The 3rd party collection department sent an email to me a week later...using words like "delinquent", "past due balance", and "past due date". *4 Columbia Agents refused to acknowledge their failure to communicate. *After demanding a letter of apology for their ineptness, 2 even hung up on me. *1 agent even lied saying that a Supervisor had been trying to call me; my call history showed nothing. *1 agent blamed me for not going online and seeing I had the $10.13 due. She said Columbia didn't need to send me a final email about the payment being only $10.13 instead of $560. *1 Agent said I should have been more responsible. I reminded her of my 820 credit score and asked her to pull up the record of my proactive call several months prior; she refused. Everything pertaining to Columbia Credit Union is absolutely unprofessional and full of stonewalling; no one ever acknowledged any error in their communication of policy and procedures. NEVER TRUST THIS CREDIT UNION TO COMPLETE THEIR PROFESSIONAL TASKS OR CORRECT THEIR ERRORS. CHOOSE BECU instead!!!

WOW....was attempting to do some phone banking and was on hold for over ONE HOUR! Answer your phone…read moreColumbia Credit Union!

First off, If I could give negative stars on this company, I…read morewould. I was a client from 2021- 7/10/2025. I started out at a 560 credit score, and today I am a 793 credit score. I only have my car payment on my credit. As a Disabled Veteran...this company treats me like I am some peasant that is attempting to coerce, or force them to take my business. When I ask questions of Joedi, the "home buying concierge"--I am met with sarcasm. When I ask questions of Jody, the "loan officer"--I am met with silence. When I ask questions of the SUPERVISOR, whatever the fuck his name was, because I don't care to find the information--I am met with "I don't know"...simple questions, like "what is going on with my file, what are we waiting on, and i've been a client since 2021...why am I having to fill out a new application?" All met with "I DON'T KNOW" for a response. None of them seem to know what the actual fuck is going on...and that is very telling, for people that are doing business on a massive scale, such as this. Especially with regard to Home Loans, where a high amount of trust is required. You lost mine, entirely. GOOD WORK... I will close this rant to simply say this--this company did so "well", that I am going to their competitor. Let that be your guide, should you choose to do business with them. Sincerely, A pissed off Veteran.

This is the second time we've used Evergreen home loans. The lender mortgage advisor Angela Matteo…read morewas thorough, straight forward, kept us informed and kept her word. The entire process whale lengthy of course, was mostly painless. Also, communication was great through email, text and online documents. And yes we would use her and this company again. We have already recommended Angela to several people.

Derek walked us through our first home purchase and we couldn't have asked for a better or easier…read moreprocess. He and his team answered our many many questions and always responded quickly. Very friendly and down to earth, easy to work with! Would recommend.

Worst Credit Card Service of all time! They don't listen to…read morethe customer, just read a script. If you like dealing with the blue hair septum ring crowd this is the credit union for you!

I'm not making up the $5000 about insurance. It was my fault that o didn't pay my auto insurance…read morefor two months bc I thought I was saving money by cancelling it when I was away for work for two months and not driving my car. I didn't realize you could not do that - SO they charge $500 per months for austin insurance but make you pay for an entire year to make up for it. Whihc is about $5000. So yeah. This bank robs working people.

On September 13, my family and I visited Chase to open accounts and apply for a credit card. We…read morewere assisted by Pranee Thitisuwat, and it was truly an outstanding experience. Pranee demonstrated the highest level of professionalism, attentiveness, and excellent communication skills. She explained everything clearly, guided us through the process, and made it easy and comfortable for our family. What impressed us most was her kindness and personalized approach -- she instantly created a sense of trust and confidence that our financial matters are in the best hands. Thanks to Pranee, we felt like truly valued clients. Employees like her make Chase stand out and deliver exceptional service that makes us want to remain long-term clients.

Have a lot of money there. Tried to open a business account. Phone robots and phone trees…read moreeverywhere. Finally got through to someone 1/14/25 who seemed pretty nice and promised a call back early morning. Still waiting. Will revise if it happens today. Mike Day CPA