Fernando is an AMAZING person! He was very kind, knowledgeable, & helpful in assisting me with…read morechoosing a battery for my car. I am a grateful & satisfied customer.

Fernie was super quick with help, very transparent with the work. Was in and out in 30mins!read more

Completely unprofessional. Poor manage ment, confused customer service, unwilling to make things…read moreright with a long time customer. All this over a $12.00 shipping fee that they stole from me by refusing to return it to me ten minutes later because I found a better price at Auto Zone, $20.00 cheaper. They said it was company policy not to return shipping fees on orders. This policy was never disclosed upon purchasing the product. There were no visible signs at the cash register and the clerk failed to mention anything about this policy, shame on you Brad Beckham, CEO of ORielly's. That shall not steal is one of your baptist credos, or don't you believe in the Ten Commandments. I do, it is the basis of building an honerable business. I will never shop Orielly's anymore, even though it WAS my go to place for all my auto parts needs. The manager John at the 6415 University Ave was having a hard time controlling his rage with me over a valid dispute. Again shame on Brad Beckham for hiring the wrong people to manage his many storefronts here in San Diego, CA. Becuase they failed to accomodate a long time trusted customer, I have no other option than to try to keep any other people from ever experiencing what I did. DO NOT SHOP AT ORIELLY'S !!!

I bought a new set of wiper blades and the employee who's name is Jose went outside in the rain and…read moreremoved my old wiper blades and assembled and installed the new ones in a matter of minutes! Great job and faster than in and out! Thanks Jose!

Everything went well . My alternator went out I only got that car I was in a pinch , these guys…read morecame thru and rebuilt alternator while I waited wtf totally awsome . I've now sent 3 different people there and in fact today I'm going with a friend to take her alternator . Recommended- Hell yea Friendly - Absoutly yea This owner and his son know there stuff and these kind of bussinesses are what san Diego needs not Corporate America .

So happy with the alternator and starter for my RAV4. Original Toyota rebuilt parts. Only a few…read moreminutes to purchase and when we installed them my 98 starts and runs like new! Both starter and alternator were only $170 That's nuts. Thank you !!!!

If you're looking for a battery, stop looking - this is the place…read more Their price was more than half of what the dealership and other mechanics quoted me. For the exact AGM battery my vehicle requires, the value was unbeatable. No games, no upselling - just a straightforward, fair price from the start. Jake was excellent on the phone. He took the time to answer all of my questions, confirmed the exact battery specs I needed, and made sure they had it in stock and ready to go. Most other places didn't even have the correct battery available, which made a big difference. The install itself was legitimately complicated and Jeff handled it like a pro. He arrived exactly on time, worked efficiently, and clearly knew what he was doing. He was meticulous, made sure everything was secured properly, and didn't rush through it. You can tell he takes pride in doing the job right. Outstanding service, phenomenal pricing, and high-quality work from start to finish. I wouldn't hesitate to use them again.

Attention El Cajon, excellent service. I called Deep Cycle because I had to jump our Mazda two days…read morein a row. They're super friendly and said to stop by and they'll check it out. I don't think I was there for 20 minutes from start to finish. They checked the charging system and determined I had a bad battery. Deep Cycle installed the replacement for a very reasonable price. Also, they carry all sorts of batteries; give them a call.

This place saved me big time . Nothing but respect for the owner and his son . Rebuilt my…read morealternator for my Jaguar just as I was told on the phone he would. Quick ,knowledgeable, great price . I recommend them to each and every person in need . And to the negative review below , I find that very very hard to believe with the great repair and service I received . Thanks guys , from me and my jag

I wouldn't buy ANYTHING from them First impression of this…read moreplace was how dirty and filthy it was Bought an alternator that did not work. Had it tested at 2 auto stores. They would not exchange or refund. The so called warranty is a joke. Went to NAPA, got a great rebuild there. Worked fine./ The alternator piece of junk I bought here is sitting on a shelf. Take my advice. Spend the extra money for a quality part from a reputable store that actually honors warranties

I went there to get new windshield wipers today. Dana was so helpful and sweet! She even helped me…read moreinstall them before I left. Great customer service!

Good selection of auto parts and great service. They are very helpful and knowledgeable.read more

Always helpful good guys. Great prices! and the batteries last & last. A customer for 10 years…read more James El Cajon, Ca.

went to buy a battery here. 4 guys sat around a table in this filthy shop and just kept on talking…read moreto each other ignoring me like i was just a nuisance. finally one guy said "what ya want" ? told them i just wanted an inexpensive battery. he seemed disturbed that i was not looking for a more expense battery. he showed me one for 50 bucks had to remind him to give me a receipt after i paid for it he was so anxious to get rid of me. he infactily did tell me there is no refund or return, came home put it in my car 3 weeks go by and its dead as can be, not even rechargeable, a huge waste of my time and money. shop elsewhere people.these people are a collection of unprofessionals just hanging around a place for a paycheck that's all. definitely. save your time and money go to viking battery in santee there you don't get any treatment like battery specialist in el cajon. hey folks come on down and get ripped of anddddd disrespected all in one trip @ ((((( battery specialist))))) the worst battery business on planet earth. they specialize in ripping off customers that is there only specialty.

First used them over 20 years ago, but last week, my 2019 Jeep Cherokee Overland needed a new…read morebattery. Dealer wanted $670 for a new batter installed. I got a better battery from American Battery, installed in just a few minutes for less than $400. The battery you had for me was much better quality, higher Cold Cranking rating and higher reserve power. Mike took my call, scheduled me for 9:00am meeting the following morning (for my convenience). He was knowledgeable, quick and friendly. He made sure my Car painted surfaces were protected and was thorough and efficient. I HIGHLY recommend them. And ... they are lucky to have Mike as an employee.

Mobility scooter we bought for sister-in-law wouldn't turn on. One battery seemed ok on charger the…read moreother showed no charge after being on charger overnight. Bought a replacement and asked Mike to check charge to ensure I wasn't replacing good battery. Mike checked both and determined both needed replacing. Mike converted case connectors to slide and installed both batteries. EXCELLENT service!

It is a good store and the guys there have always been nice, too bad they are closing. Always had…read moregood service. Always answered my questions about storage and PM. Service on my watch was quick.

Can't say enough about Peter! He was incredibly patient and helpful with me today as I encountered…read morean odd battery issue with my car. He did his very best to tackle the issue. I ended up having to take my car to the dealership, but I am grateful for the attention, wisdom and kindness that Peter extended to me. I have in the past purchased key fob batteries and watch batteries here - and that is always easy and fast!

Omg! God knew Mr. Augustin and Abraham were my Guardian angels coming to my rescue. They went above…read moreand beyond their call to a Damsel in distress. My Ford Explorer looks Awesome now! Thank u O'Reilly Auto Parts, La Mesa Ca.

Called to make sure part was in the store. Close to closing time and they said they lock the doors…read moreat 9pm. Fair. When on the phone, let employee know that I was in my way and I literally walked up to the door at 8:59p and they locked the door in my face. With the part still sitting on the counter. I am 450 miles away from home. Worst O'Reilly's experience ever! One of the men inside had an Air Force Veteran hat on. I then proceeded to show him my Disabled Veteran ID in hopes they would spend the last 1 minute of business hours to help me. Instead I was told through the door "he already started the closing procedure and can't help you even if he wanted to... all this after a phone call that I am on my way and I will be there...