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    Ontario Building Center

    5.0 (1 review)

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    6 years ago

    Very nice to deal with... great selection for all your needs... fast quotes....great window boneyard

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    Treasure Valley Steel

    Treasure Valley Steel

    (7 reviews)

    OH if it would only allow me to give this company absolutely NO STARS, I would! I went into…read moreTreasure Valley Steel this morning at 7:56am and was told "we don't open until 8." Ok, fine I went outside and waited 4 minutes, I gave them a few extra minutes, just in case! When I went in to order some steel for our shop I was met with NO greeting, no how are you, what can I do for you NOTHING! OK, it is Monday so I gave them all the benefit of the doubt but THEN the "lady" on the right as you walk in, Emma, was the rudest most disrespectful person I have ever had to deal with in customer service. We own a masonry contracting business so I deal with people all the time. This Emma was the worse. I am not familiar, nor is my husband, with all the exact things that are needed for metal for our shop. We did have a print out from their website for the our order but she had some other questions I simply could not answer. I called my husband and handed her the phone. She put him on speaker and while he was talking all she could do was shake her head like we were some sort of inconvience for her. She was so rude to him and would interupt him with he was explaining what all she needed. She would continue to shake her head like she was irritated by him. He told her that he would do some figuring and call back. I waited there for a little bit all the while she wouldn't make eye contact , chalk up a conversation, not that that was needed but have some respect EMMA! After a while of waiting for him to call back and feeling VERY unwelcomed, I just told her that I would call with the measurements she needed. My gosh, what an absolute nightmare this woman was. If you are going to be in customer service you should probably be curtious to the people that PAY YOUR PAYCHECK! We thought there would be someone professional to speak with boy were we mistaken. I knew after I left that there was NO WAY i was going back in there to be disrespected like that. So I drove to their other location in BOISE! So I drove 57 miles to go to the other location to see what they could do for me. I was greeted IMMEDIATELY with smiles and a "how can I help you." She, Anne, had no idea the experience the rudeness I had just gone through. She as well had some questions and I called my husband, who knew I was driving all to Boise. We called him and she was so nice asked her questions and patiently listen to him and gave him suggestions and worked everything out. It was such a pleasant experience. I asked her if the two companies were on the same computer system and she said no. I gladly gave her my business and paid her over 8k for our metal. I really home EMMA sees this and figures out she lost one not only one sale but many. We live in a subdivision just starting up and with being local and contractors all these house, 3 subdivions with at least 8 houses in them, you do the math EMMA, are going to ask us who we went with. Let me tell you Treasure Valley in Boise wins HANDS DOWNS. I did call Ms. Emma back and told her she was rund and disrespectful and was rude and distrespectful right back to her. See how well she like a taste of her own medicine. Do bettter Treasure Vally Steel in Ontario. I will not be recommending you guys EVER! I will be doing just the opposite!

    Ordered some materials for my patio really nice stuff. Everything was just perfect. I would…read moredefinitely recommend them 10 stars very very helpful as well.!

    The Home Depot

    The Home Depot

    (21 reviews)

    $$

    The best hone Droit experience for me so far!…read more I called in advance to see if the AC unit I wanted was in stock. My central air went out and in the middle of A heat wave there's a two week wait for repair. I decided to get a small window unit just so I could have one cool room while I wait. (Cheaper than a hotel room for two weeks!). I got someone in the correct department on the first try with only a very short wait. When I got there there was a stack of new units only a short distance from the door. Thank goodness since I'm still waiting for spine surgery and every step hurts. There was someone right there to help me get the box on the cart. Very short wait at check out. Someone to take it out to the car for me. I am so grateful to have an extra little bit of help while I'm waiting to hopefully get my back fixed. Really Made my day. I had to drive further because other stores were out of stock but it was worth it since I saved well more than the price of gas for not having to pay sales tax. It was almost a surrealistic experience to have the total at the register match the price of the item!

    First off, the worst web site for any big box store, could barely be worse than it is. Most, not…read moreall, employees seem to be lost or at least headed somewhere where they cannot be found. Prices for lumber are just plain stupid high, a 1"x8"x6' fence board is almost $14.00, bought at a small lumber yard for $3.00. Yes they have a huge selection and their appliances are priced competitively. But they really need to hire a high school student to redesign their web site, their pros suck.

    Ontario Building Center - buildingsupplies - Updated September 2026

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