First I will say that Dr R, Dr B and their masseuse Kyle are amazing!! They get 5 stars!! I had…read morebeen seeing them for almost two years now, and seriously these guys are awesome! However, I've had nothing but issues with their office manager and the VA. First I know the VA can be a difficult. However, it seems like every time my auth needed to be renewed it was a massive problem. More than the other 5 modalities that I see. When I asked questions trying to figure out the problem, so I can call the VA to fix it, I was greeted with irritation and contempt that I was even questioning her authority. She has literally told me on many occasions "The VA doesn't care", "The VA doesn't care about you or continuity of care". "The VA is horrible". I also got many times from her "I submitted it last week (or two weeks ago) and they haven't responded." With no effort of following up on her end. Every time I found out she either just filed it one business day ago (before my next appraisal) or she never filed it (it's email! Not fax, emails don't go missing). She always acted like it was an inconvenience for me to be asking her questions, so you, the patient, could call the VA and fix the problems. There is also an issue with them using the wrong NPI for their acupuncture and the Prescott VA pointed it out and the office manager was livid, which she shared with me that the Prescott VA was horrible and making things up because she uses that NPI for Phoenix with no problem. I told her it's the same system and if it's wrong, then clearly it's wrong. Also she claims she's following the process, yet my Community Care Rep had reached out to her no less than 5 times to explain to her the process on how to file things. At first I thought it was just a "me" thing and she just didn't like me. I have bad days and can be grouchy or not as friendly. I also get I'm not everyone's cup of tea. Then I found out that other Vets were also having similar issues with the office manager. Yet she is still there. In fact I have referred a few people here, and they all have said the same things. They all loved the Dr's R & B and Kyle, but couldn't stand the office manager. They complained the office manager not being friendly and very hostile towards them when they had questions. Two of my referrals stopped going there because they don't want to deal with her. The last final straw came when I responded to one of their "thanks for visiting today how can we do better" texts. Well this day, I told them! I was ticked off that they sat on a denial letter for 2 days. Only to say "we knew you were coming for an office visit and waited til then". Seriously?! Who does that!! Never have I had a doctor's office waited to tell me my renewal to a referral was denied. They always call me to let me know. Nope! Not this gal!! They didn't even give me time to call the VA and work this out (my next appt was two weeks away). So of course I called the VA at 1700 to leave a voicemail to find out what was going on and the reason behind the denial. Only to overhear the front desk gal whisper to the office manager "she's calling the VA". To which the office manager made a snarky remark about how all the VAs suck and I'll have to accept it. I ignored her, went in for my appt. On my check out the front desk gal informed me that she was told by the office manager to cancel all my appts. I questioned why because I had two weeks til the next one and that gave me time to figure out what was going on. She told me I would have to pay cash for those appointments. I told her fine, I would pay cash, knowing I would deal with the VA before then. I was hot because how this whole thing was being handled. I was even hotter on how the office manager, who was right there when I was given the notice and never once said she was canceling all my future appointments. So today when I got one of my referrals renewed, I was informed by Community Care that the Office manager told them I was no longer a patient there and apparently they had sent me a letter?! Really no texts, no emails, no letters. It's really sad that you have two amazing Chiropractors and massage therapist, but you have to deal a difficult office manager who clearly has a beef against Veterans and the VA and doesn't like being asked questions. So because of her I'm giving two stars.

suffering from L-4 herniated disk and T-12 compression fracture in a lot of pain sciatica! they put…read moremy on their decompression table for 20 minutes and it gave me relief from the constant pain. The entire staff works together as a team of professionals I haven't seen since my Marine Corps days. top notch. number one in their field

I met Dr. Kasian on a Saturday afternoon having left him a desperate message that morning inquiring…read moreabout his ability to see me. I had strained my back during a workout the day prior and woke up barely able to move. I took a muscle relaxer as well as a painkiller left over from a previous back episode to get through the morning as I had to teach an in-person class. He very kindly extended his workday so he could treat me after my class was over. He was very kind and thorough in his examination and identified the source of my pain and immobility pretty quickly. After my treatment which included some massage, acupuncture and manipulation I was able to move much more freely and was nearly completely pain free. He sent me home with some information and stretches to further improve my condition. I went back for a second visit to further treat my back and with a little time left at the end of the session we decided to address some issues I had been having with my knees for years. He did some manipulation and acupressure as well as a little stretching on the worst knee as we didn't have time for both. It felt better as I left and over the next several days, the difference in the treated knee vs the untreated knee was very apparent. I will be scheduling my follow up to address the issues in my untreated knee soon.

When I lived in Arizona, I went to see Dr. Kasian for relief from my migraine headaches. I was…read moreinitially leery of the acupuncture side of his practice, but Dr. Kasian was gentle and explained himself every step of the way. The relief I felt made me a believer! Dr. Kasian is a healer, full stop. Fast-forward 7 years and I am now living in CA. My mother, who lives in AZ, recently injured her back. I called Dr. Kasian to see if he would take her insurance. He actually answered the phone! We chatted for a bit and upon hearing that my mother lived over 40 miles from his practice, he offered to research other chiropractors who use acupuncture closer to her home. He called me back less than an hour later and gave me the name and contact info of someone reputable within 8 miles of her house. I mean, wow! I'm left stunned by this act, but let it speak to his character. Sincerest of thanks, Dr. Kasian.

The owner will be the nicest lady to you on the phone, but the second she gets your payment, expect…read morea disgusting COLD attitude + acting like she's better than you when you see her in person. She just wants the $$. Terrible customer service

A deeply disappointing and painful experience. I initially…read morevisited this chiropractor seeking relief from mild neck pain. Unfortunately, after several sessions, I began to experience intense numbness and tingling in my hands, legs, and face--symptoms I had never experienced before. Instead of improving, my condition worsened. My physician believes that the chiropractic adjustments may have contributed to these new and distressing symptoms. Since then, I've had to begin further medical treatments and physical therapy, with costs already exceeding $1,000--and I'm still in pain. I'm sharing this not out of anger, but out of deep frustration and emotional and physical exhaustion. I trusted this process hoping to heal, but the outcome was far from what I expected. I truly hope others will be more cautious and listen closely to their bodies when something doesn't feel right.

I've been coming here for many years... Two years ago, we moved out of state... We frequent back…read morehere every eight weeks. It's so nice coming to a place where they're going to take care of you 110%! The staff is phenomenal & professional and it always has been. It's one stop shopping!! They have everything! I'm just bummed I didn't take pictures but mark my word, you too will be satisfied.

If you're looking for a doctor to actually listen to you and your concerns then look no further…read more After years of going to general practitioners and gynecologists and expressing concerns to no avail, Dr. Connell is a game changer. Dr. Connell is the first and only doctor I have ever been to that actually listens. Further, she considers your entire mind, body and environment in developing treatment. She made several suggestions and immediately told me her plan would not entail me being on all of the supplements and such forever, but to reduce to exactly what is needed as we proceeded through treatments. This is a fact. From the first set of supplements to now - the supplements have been reduced to half. From the first session I have experienced great changes to my pre-menopausal symptoms (hot flashes gone). From the next session my acne, weight gain, nail strength, and sleep have all improved (all the things I wanted to address). No joke I am almost cured - hahaha not possible but she is getting me close to how I felt before all my issues really kicked in. I am beyond excited and am so grateful and thankful. Let's talk about customer service. The entire staff and I mean the entire staff and Dr. Connell are seriously the nicest people I have ever encountered. You can email, call, stop in constantly and it is no problem. I cannot believe how Dr. Connell will respond to calls/emails via staff about any question or concerns - I mean most doctors make you make an appointment for most of my questions/concerns. They never make me feel like I am bothering them and I have never felt such pure kindness, compassion and treatment from so many people at one place. I mean it is really hard to put into words how genuinely kind everyone is. If you are looking for a doctor that understands medical and way more about how your body works then Dr. Connell is for you. It can be costly but for the first time in my life, I have zero buyers remorse. Dr. Connell is worth every penny. As my bestie puts it, I am worth the maintenance - just as our cars need oil changes and tune ups.

Dr Harvey is the greatest helping his patients soooo much. Really focused and professionalread more

Both Dr. Abrams and Dr. Jarman are fantastic chiropractors who have used different techniques to…read morerelieve a myriad of problems for me. I've been treated from my neck down to my ankle with nothing but fantastic results. The FSM treatments coupled with accupuncture really helped a virus I was experiencing when nothing else could. The staff is kind and the office is lovely. Will be coming back in the future.

I've been suffering with symptoms of nausea and vomiting for no reason for 4.5 years. I've had…read morescopes, swallow studies, scans. Nothing found by 5 different medical specialists. Then I decided to try something different. I found this group of alternative doctors and am so encouraged! Dr. B started me on something for my vagus nerve and my digestion. Then a parasite test showed that I have a tape worm!! Yuk. But now I'm on a med recognized to kill it. So, I'm so hopeful! I won't know if I'm cured until I don't puke again (for no reason) but at least she's looking for things the MDs never considered. Here's hoping!

Dr. Jennifer Nevels is amazing. The entire practice has been an answer to prayers on my health…read morejourney. Highly recommend.

Dr. Steike is a very talented naturopath. She listens and truly hears what I, the patient have to…read moresay and then uses her expertise, along with comprehensive blood work and knowledge to come up with the best plan of care. I have been seeing her for over 2 years and started with some potentially serious health issues. Now after being under her care, I am healthier and stronger than I have been for years. She is always the utmost professional but also very kind and caring. She encompasses the whole person, body mind and spirit, where some naturopaths today have too much of one and not a good balance. I am in the health field as well and have recommended her to several of my clients, all of which have nothing but the highest praise for her.

Dr. Steinke and Dr. Potts have both worked with me over the years, taking the time to truly listen…read moreand understand symptoms. I cannot express my gratitude to both of them for being supportive in my healing process. From day one in their office, I felt I was listened to and had two individuals dedicated to my health. They've both been tremendous resources, and I truly am grateful for their knowledge.

if I could give more than five stars I would ! I have received acupuncture treatments from Betty…read morefor two of my IVF transfers and both were successful! She is amazing ! She is so kind and really knowledgeable.

About a year ago I was given some very difficult news from my doctor, I would likely never conceive…read moreagain. I was devastated, my husband and I planned on having a second child and were shocked to hear this may be impossible. I was told that IVF was not even an option. The doctor informed me that my hormone levels were off balance and my body was not fertile and would likely never be again. I was only 36 years old and told I was going into early menopause. I was desperate for help and willing to try anything. I made an appointment with Betty and came in several more times throughout the month. I missed my last appointment to go on vacation and planned on coming back when I got back. Luckily, I never needed to make another fertility appointment...I was pregnant! 9 months later I was approaching my due date and worried I would have to be induced. I came in to see Betty again for a few sessions and felt very centered and relaxed after. I went into labor the next day and was able to delivery non medicated as I had hoped for! I'm sure there were a lot of things that contributed to successfully getting pregnant and going into labor, but I would like to think that accupuncture had something to do with it. It's very relaxing and worth a shot for anyone willing to give it a try!