I was seen quickly and everyone was very nice. I was recently married and put on my husbands…read moreinsurance. There was an issue at first but the office spoke with the insurance company and handled it promptly. (A few days before the appointment). They also got back to me and let me know I was good to go within the day. The decor in the office is cool as well. I love the text reminders as well.

My husband and I have been coming here for 12 years now and we have no complaints. Super friendly…read moredoctors and staff. Lovely facility. Great selection of eyewear. And they never leave you waiting past your appointment. Highly recommend Altig!

Update: I had a new eye issue come up. They were able to get me in that afternoon with Dr…read more Warminski. When I arrived it was only 5 minutes passed when they called me in to begin testing. This time they put me in docs exam room right away. Dr. Warminski came in maybe 15 minutes later (which was much better than previous visits)! He was friendly, professional and concerned about my issue. He immediately called in a prescription and I was in and out within 25 minutes this time. Kudos to him and the staff for improving the experience!!

Everything during my visit was outstanding. Doctor was very professional and did a thorough exam…read moreand explained everything to me in detail. Strongly recommend this facility and Doctor.

I went in to have a vision field test. The office experience was great. Everyone was friendly and…read morethey explained the process to me. Dr. Chu was excellent and really personable. I enjoyed my experience here and will return in 6 months for a follow up.

Great service and results!!! Would highly recommend for all your optical needs. Office is very…read moreinviting.

Excellent practice. Very thorough examination and knowledgeable staff. I'm 76 and Dr Lena Chu…read moreprescribed my first glasses when I was In my late 30's.

Documenting as my appt moves along…read more Immediately greeted and checked in at the front desk. Waiting space is small, but patients were called back within 2-5 mins of signing in (8:35 appt time) Anna was very personable, answered my questions and explained along the way until I met with the Dr. Dr Lam continued the great care with my exam, very thorough and nice demeanor. Finished up with Marc, provided his card as he will be my contact for picking up my new glasses. Out the office by 9:10AM.

I would not recommend this office due to the negligence I experienced by one of their doctors. I…read morewent in because they were a referral from my insurance company and nearby. Once there, they initially seemed like good people and their office is very nice. The bill, however, was exceptional. I brought my own frames, yet they still charged me $355 and billed my insurance for an additional $1200. The doctor and staff knew that I was moving out of state and would be leaving as soon as I got my new lenses in. Chaos came when I went to pick them up and could see nothing and got an instant headache. It ended up that the doctor decided that myself, my former eye surgeon, and about 10 prior optometrists were fools and that she was special and knew more than anyone. Without my consent, and to my extreme surprise, she had completely changed the prescription to something unusable and unhelpful. Try as I might, I could not get their office to fix the prescription to what she had stated when I agreed to the script and paid them. Now, close to a year later, I have no usable glasses unless I use my old pair from a decade ago. However, they do not have the presbyopia script so I have to constantly switch back and forth between my old glasses and my readers. This was all a direct result of the doctor having a seeming God complex and being unwilling to behave as a professional or decent human. In addition to her creating considerable harm in my life, I consider them to have stolen my money as I would never have paid for new lenses that I knew were such an opposite prescription of my eyes needs. I did speak with their office again recently about the matter and they were of no help. The doctor should lose her license for such unethical and unprofessional behavior.

Awesome customer service on both the optometrist side and prescription fill side. Caring people who…read morewant to ensure your eyesight is their first priority. Will be returning and moving family to this location

Had a really great experience with this location two years ago, but.... this year was so bad. New…read moreowners maybe. Original appointment was scheduled for last week, they then said that they needed to reschedule, which was fine. Rescheduled for this week, they then canceled that appointment due to ice on the roads, ok fine. BTW, the roads in our area were fine, I ran several other errands that day and experienced zero ice / snow on the roads. Made it to the new 2:00 appointment time 5 minutes early, receptionist was snippy. They took me back to the exam room and did some preliminary testing, that girl was super nice, but sat in the room until 2:53 waiting for the optometrist, so I left. They send you a text warning about not being late to your appointment, I get it. But do NOT let a client sit in a room waiting for 50ish minutes or even 30 minutes.

I haven't been to a doctor in so long that made me feel so comfortable. And by that I mean the…read moreentire staff. From the ladies at the front desk to the optometrist herself, I've been coming here for quite some time and I've had nothing but genuine experiences every time. It's so comforting knowing that while I've had some vision issues I've been able to rely on this office to help me navigate through how to take care of myself. I appreciate the doctor and the sincerity of the staff every time I visit. Can't say enough about these folks.

UPDATE ONE: I finally got through. Was able to make the two appointments that I needed to. Anytime…read moreI tried to say anything that was other than the questions she was asking me she'd cut me off. So pretty rude, but I understand you have other things to do. Still rude though. Was able to make two appointments. I will make a second update after my appointment. Pretty ticked off. Not only are they only open four days a week their receptionist is rude. I got hung up on OR they decided the person calling in was more important and switched over the line. I've called 15 times and keep getting their "the mailbox is full" automated message. I am FURIOUS. My wife has come here and said the actual doctor was great. Well that doesn't help me if their receptionist isn't going to do their job. I can't help it. I have a very busy schedule and a toddler, and y'all are only open four days a week. Be patient. I expected YALL to call me back now or I'll take my business elsewhere. My number ends in 4328 (you can look at your caller ID)

Awesome experience. Front desk staff and practice assistant were friendly and helpful. Doctor was…read morealso friendly and explained everything well. No attempts to upsell. Smooth and efficient, for an eye exam I was in and out in 20 minutes. Can't recommend enough.

The ONLY reason I'm giving a 4/5 stars to this medical group is because of Dr. Prashanthi Giridhar…read moreand her tech, Ann. If I was rating the office staff experience, it would be a 1 or less. You can read other reviews to confirm my thoughts on this. I found Dr. Giridhar and scheduled an appointment. We went into the clinic and I noticed they had a movie playing that was for at least 8+ years or older. It was violent, aggressive and my daughter, who is 4 and has some sensory issues, started crying and holding her ears. They have two TV monitors and no one was watching either, so I kindly asked if they could turn one off so we could sit in another section and not have to be blasted by some loud, aggressive Disney movie. The woman greeting people just said, "No. We won't be turning any TV off." So, that was a bit confusing and upsetting, especially since I'm the customer. Anyway, she was rude and wouldn't address me after that. So, we sat in a corner while my daughter cried and held her ears all because we had to have TV's blaring at us with age inappropriate shows. Quick note, just because it says Pixar or Disney does NOT mean it's age appropriate for ALL children. We were quickly taken back, so it was a very short wait and I just loved Ann. She was so very kind to my daughter, patient and accommodating. After dilating my daughter's eyes, we moved into a dark room where guess what - they had yet ANOTHER blaring TV. Another mother in there had an 8 year old and said, why are they playing this? It's really inappropriate. My daughter once again held her ears and cried because of the scary parts of the movie. Thankfully, Ann noticed and moved us to a quiet room. It made all the difference in the world. Finally, Dr. Giridhar came into the room. She was so gentle with my daughter and put her at ease immediately. She was thorough, professional, kind and gave me instructions for home. My daughter loved her, too. I mentioned the movie/blaring TV situation and she asked me to find out what movie was playing from her staff and to let her know. As we were checking out, I asked the woman checking us out about the movie and asked who makes the choices on what is played. She then stopped acknowledging me. It was the most bizarre thing I've ever experienced. She just looked down and stopped talking. I said, I think the movie choice might not fit with all children and she just kept looking down and said, "No further appointment. Thank you." That was it. She literally ignored me completely. I felt like I was in some weird movie. She just stopped talking and interacting. It was very odd. So, will we be back? Yes, because I know what to expect and because of Ann and Dr. Giridhar. Thankfully, interacting with their office staff is short lived, otherwise we wouldn't return. I think the providers at this office need to reevaluate some of their current office staff, especially with all of the complaints they are receiving on several different digital media channels. Oh, I forgot to mention that while my daughter and I were waiting in one of the rooms, I could hear someone in the next room screaming at her landlord (or someone?) talking about plumbing issues and saying, "How am I supposed to wipe my ass if I have no working plumbing." That was an added bonus to the visit! :-|

I never had any hiccups in the past but this year when I scheduled my sons appt for his yearly exam…read morethey couldn't see me for 4 months. We waited the 4 months and when the day finally comes I do an e check in and I'm told my payment is 80$ which is more than it usually is but it's usually 50$ and that's only a little more and my son is in desperate need of new glasses. So we show up for our appt and the receptionist tells me I owe 242$ from last year and they won't see my son unless I pay it. When I ask what that amount was for I was told it's for a specialty exam...my son has been coming here for 6 years we have never had to pay 242$. I was blindsided and wish when I had made the appt 4 months prior they told me of this crazy amount that was owed. Finally after waiting 30 min, crying, offering 100$ for this visit they told me they would take the 100$ and put me on a payment plan. I felt like it was really unprofessional that they didn't tell me when I scheduled this appt they just expected me to show up and have 242$ like it was nothing. Unfortunately I won't be coming back. I enjoy Dr Hunt my son is comfortable with him and he's been seeing my son since he was a newborn. It's a sad day.