Dr. Galgano has fixed my voice and changed my life. When I came in, I was dealing with a squeaky, inconsistent, scratchy, weak, and totally fatigued voice. It impacted every aspect of my life, and was a complete source of stress. Rather than bore you with the specifics of all that, I'll share a few key points about vocal therapy with Dr. Galgano: 1) You have to relax. My vocal condition was caused by tension, and I have since learned that this is common. The therapy sessions will not feel like "work"...but that doesn't mean they're not working. Trust in the process. 2) Homework is crucial. There are some exercises you'll need to do, and some routines that need to be put in place. Be responsible! I didn't make progress until I got consistent with this. 3) Dr. Galgano is awesome. She's smart, genuine, funny, and easy to get along with. But even more than being a great person, she cares about her patients. Improving your quality of life (ie, your vocal condition) is her primary concern. 4) She's worth the money. I will admit that at first, vocal therapy seemed cost-prohibitive. But then I actually thought about how much money I throw away on coffee and salads every week, and I realized that this was an investment I needed to make. You are paying for an education, not just a treatment. I have learned about my body (how certain physical, emotional, and mental factors impact my voice, and what to do about them), I've learned about vocal anatomy, and so much more. In short, I owe a lot to Dr. Galgano and her entire staff for helping to improve the quality of my voice, which directly impacted my personal and professional life. The voice is a very important part of who we are, how we present ourselves, how we interact with others, and how we are perceived. And I can once again feel confident that my voice is a reflection of who I am. read more

Everyone I interacted with at Open Lines from my therapist to admin/billing was great. My therapist was Olivia; I saw her for transgender speech therapy and I can't recommend her highly enough. I started seeing her early in my transition before I was completely "out" to everyone in my social circle (and before I'd made up my mind about starting hormone therapy, which would have naturally lowered my voice). Olivia is extremely knowledgeable, skilled at what she does and is sensitive to issues lgbt people may face which was already a good sign. We started deciding goals and for myself I wanted lowered pitch, more socially-perceived "masculine" speech patterns like less articulation and flatter intonation, and a louder voice since I spoke pretty quietly. I saw her for a bit over two months until due to a change in my finances I had to stop, but the time I had with her was invaluable and she gave me the tools to continue. Not only have I been meeting all my goals but I also feel more confident speaking in general. Since I was a teenager I've always had terrible anxiety around using my voice due to sounding feminine, to the point where I couldn't bring myself to make phone calls. Now phone calls are easy for me and I can listen to a recording of myself and like what I hear. Like in any therapy you will have "good" days and "bad" days, but with Olivia even the days I felt frustrated were very productive, because she was there to help with a solution to whatever issue I was having. It can be very hard work to retrain your voice into the way you want it, but Olivia showed me there's always a way. I absolutely couldn't have done it without her expertise and kind support. read more

I couldn't recommend Jessica highly enough! First of all, she's incredibly personable, easy going, and just extremely nice (as well as all the staff at Open Lines). It was like getting professional help from one of your close friends. I'm a closet musician with basically crippling stage fright, and overall just very shy when it comes to performing, so some of the exercises I needed to do for my vocal rehabilitation are things I would generally be embarrassed to do by myself, let alone in front of other people. But even with these, she somehow managed to make me feel relaxed and confident and able to shed my reluctancy and progress. I'm someone who has struggled with throat/vocal issues since I was young, and she helped me completely turn it around, and actually go on to be able to start singing and recording my own voice for my songs (something I thought would never be possible). This was a personal issue that I honestly didn't think was possible to ever fix, but she did it and actually made it easy and enjoyable. She was also extremely attentive, available and involved outside of my sessions as well. She was always very easy to reach and quick to respond to any questions or concerns I would message her with. Simply put, Dr. Galgano and her team are the best. Unbelievably glad I went to her! read more

Superlative! That is the word I would use if I could only use one word to describe this speech therapy operation. Jessica Galgano, and her staff Brianna Rogers and Olivia Kelly are excellent speech instructors. I was diagnosed with Parkinson's 12 years ago and in that time the volume of my voice lowered considerably. I resisted therapy for a very long time, but my brother Vincent and my physical therapist Deepali urged me to seek therapy, as my voice had deteriorated to the point where no one could hear me, and my voice, what little there was, sounded gravely, and I was also starting to stutter. Jessica, Brianna and Olivia run a tight professional ship. They make you work, but their manner is gentle, and it is a pleasure to be in their company, which goes a long way in making the training a pleasure and not a burden. If you need speech therapy look no further than LSVT. I highly recommend them. Robert G. read more

Our son has been going to open lines for speech therapy for almost 15 months now, starting when he was 3 years old. We began with in-person and moved to zoom during covid and I can't begin to sing enough praises of this team, especially Jamie and then Bridget, who my son worked with throughout the year. We began his time with them with a very detailed assessment with very detailed goals and I watched over the months how he tackled them one by one, using a mix of fun games and repetition. Gaining the trust of a 3 year old and turning speech therapy in a weekly fun activity is very hard, especially over zoom and both teachers who my son worked with, did this beautifully. Our son is flourishing, communicating so much better and is really getting ahead of his age group at this point and I am eternally grateful to Open Lines. I would recommend them to anyone in a heartbeat read more

The DOE give me my P4's (the contracts for SETSS services) for my twin six year old boys in November -- for services starting in September. Trying to find a SETSS provider two months into the school year for two kids was impossible. In an environment where every other firm gave up on my case, Open Lines went over and above helping me secure a SETSS provider. Everyone at Open Lines treated me like I was someone important, from the receptionist, who always answered the phone, to the case provider who was kind, smart, a problem-solver and who took every call. Open Lines and I became a team. We approached the problem head on, figured out an "out of the box" solution and found a SETSS provider for my kids. i couldn't recommend them more highly! read more

Our time with Open Lines to help our toddler with his speech and language development was an excellent experience filled with support and a program that helped him make progress. We initially spoke with Dr. Jessica Galgano who was very knowledgeable and kind. Our son's speech therapist Zaina was flexible and wonderful to work with. She always went above and beyond to be helpful, which was so appreciated. Brianna and Morgan have been great on the operational and logistics end, and working with them respectively for scheduling or billing questions was always a good experience. We are happy with our son's progress and confident that he will continue to blossom. We would not hesitate to recommend Open Lines to other families or individuals! read more

Jessica, thank you for giving me a voice! You are an amazing therapist, cheerleader, teacher, and you've given me back my life. So many people have said to me: "Ruth, you sound wonderful. How did you do it?" My response is always one that sings your praises. Working with you was such a pleasure. You are a gifted speech therapist, and you made the sessions so enjoyable and fun. You are a joy and I am so lucky to have had the opportunity of working with you. Again, my thanks for helping me overcome my inability to speak. Miracles do happen. read more

I want to express my gratitude to Jessica Galgano ad Open Lines for the assistance they have given me in my journey into the complexities of communication. Jessica has always been an outstanding teacher. roll model and friend . Her skills astonish me, her resourcefulness amazes me and her congeniality makes every lesson fun and valuable. No matter where she is in the world, she always has time for me. She is enthusiastic when i do well and understanding when i am having a bad day. I would give Open Lines a 10 out of 10. read more

We have been clients for over 9 months now. and I can't say enough good things about Dr. Galgano and her staff. My 8 year old son works with Diana---she's wonderful---very professional, a caring educator, motivated and energetic. The quality of the curriculum / teaching methodology is top notch. He looks forward to going to speech every week. I would highly recommend Open Lines. I've been to other practices in this area, as well as Austin, TX, where we moved back from, and this practice is by far the best. read more

I worked with Brianna for about 6 months on public speaking and presentation skills for work and came away with increased confidence for presentations through our study of breath support and pace of speech. Most importantly, I've had positive feedback from colleagues at work, which show how dedicated study and increased self-awareness can make a noticeable difference where it matters most. I highly recommend Brianna if you're a professional who needs to work on your presentation skills. read more

Open Lines Speech and Communication, Dr. Jessica Galgano and her dedicated staff are the best! Dr. Galgano takes the time to work individually to diagnose, develop a plan, and treat her students with great success. Without reservation, I cannot recommend her and the staff at Open Lines highly enough and have recommended her to many family friends and students. I wish Open Lines continued success! Gary New York, New York read more

Highly recommend Open Lines! Our 2 yr old started virtual speech therapy with Bridget for a speech delay and within a few months he went from no words to using sentences! Bridget was engaging and fun for our son to interact with - even in a virtual setting. After a few weeks he started to really look forward to our sessions with Bridget. Very happy with our experience! read more

I highly recommend Dr. Galgano and her staff at their center for Speech Pathology. From the moment you undergo your initial evaluation and throughout your course of treatment you will feel someone really cares about you and you will feel confident that you are in the best hands. read more

Fantastic experience with Open Lines for a speech consultation related to my jaw misalignment. Very easy team to coordinate scheduling with and efficient virtual session. Report was delivered promptly and covered all the details I needed. Would highly recommend. read more

After my stroke and aphasia, Brianna Rogers did a comprehensive assessment, and then Olivia Kelly has helped me achieve very significant progress over several months. Highly recommended! read more