Dirty dingy poorly run. Very poor service for elderly. No activities and certain staff were not…read morefriendly or objected if I wanted to see the patient being changed. On Sunday my dad got the same thing for lunch and dinner. Bad food.

Milagros is a compassionate and hard working social worker from this facility. She will take the…read moretime to listen to what you need and make sure you receive it in a timely manner. She is such a personable easy to talk to person and can really help guide you in the right direction.

I have completed 5 months of physical therapy for a torn meniscus & swelling of leg.. When I walked…read morein I was using a cane and had difficulty balancing and walking. I cant thank Dale enough, my physical therapist for the guidance, constant attention to improve not only my knee & leg but gave me confidence to improve my overall health. People like Dale & Maria, my other therapist don't come around that often in our medical field. They are dedicated, knowledgable & encouraging. Rebekah you a dream assistant. Patient & attentive. Anna, you are the thread that pulls it all together. An outstanding manager. I am so thankful to be cared for by these amazing professionals. I highly recommend this gem of a business in Jersey City. 12/16/24

Amazing rehab center! My mom goes here and Maria a sweetheart and she knows her stuff. A lot of…read morerehab places you go to and they just give leave you to do the exercise by yourself. Here every patient is given individual attention. Gilbert was treating my mom as in home therapy and he was also very good. It's a highly experienced place and the staff is super friendly and caring. I would recommend this place to everyone.

My experience at Jersey City Medical Center (part of RWJBarnabas Health) raises serious concerns…read moreabout patient treatment and billing practices. I presented to the ER on July 21-22, 2025 with a stable neck lesion. After labs and imaging, I repeatedly asked to be discharged. Instead, I was told I had to stay overnight because ENT surgery was supposedly planned for the next morning. When I questioned this multiple times, I was told I could not leave and that "police officer at the door won't let me out". Despite being kept overnight, I received no active care. From roughly 7:00 PM to 6:00 AM, I was left unattended in an ER bay -- no bed, no blanket, no food or water, and no documented monitoring. The next morning, the ENT stated surgery would be scheduled over a month later, confirming there was no emergency and no medical reason for the overnight "observation." Nevertheless, JCMC billed high-acuity ER and hospital observation charges for this stay. Later, an ENT follow-up visit billed a diagnostic nasal endoscopy that was never performed; that charge was removed only after I challenged the documentation in writing. I submitted detailed complaints to JCMC Patient Advocacy and Billing in August 2025, including a code-by-code dispute. In September, JCMC responded with a generic letter stating that all services were appropriate and closed the case without addressing the lack of care or contradictory medical evidence. Since then, leadership has stated they are "reviewing" disputed CPT codes for weeks, while billing timelines continue to run. Subsequent MRI imaging and independent ENT opinions confirmed there was no abscess or emergent condition. Because of how this matter has been handled, my case is now under review by the New Jersey Board of Medical Examiners, New Jersey Consumer Affairs, and the New Jersey Department of Health, and will be escalated further, including to the New Jersey Attorney General and the courts if necessary, to ensure accountability and restore fairness. Patients deserve transparency, informed consent, and appropriate care -- not coercion, unsupported billing, and prolonged delays. I strongly encourage patients to choose other medical facilities than JCMC, carefully review observation status, documentation, and charges, and to advocate for themselves.

AVOID THE J.C. MEDICAL CENTER PSYCH SERVICES. In the last year, I have had the following problems…read morewith this place: 1.The office responsible for advising patients as to which insurance plans they take for OUTPATIENT psychiatry and therapy told me the medical center was contracted with the Amerihealth plan that I looked at during open enrollment. So I chose the Amerihealth plan, and when the new year started I get informed by other staff that they do not accept Amerihealth insurance for outpatient services. 2. I had to go to the E.R. because of Suboxone withdrawal symptoms like diarrhea and other problems. They did not follow the correct protocol for learning about how much Suboxone I had been prescribed and the last time I picked up the medication. 3. The psych ward is the most depressing one I've ever seen--and I've been in quite a few. There are no windows, no color--it's drab with overhead white flourescent lighting. What is wrong with these people? Don't they know environment can affect people's moods?

I've been to a bunch of those pop-up physical therapy places before, and they're fine for basic…read moregym/sports injuries--but Kessler in North Bergen is on a completely different level. This is NOT a cookie-cutter PT shop. They're specialists, and it shows the minute you walk in. After losing over 40 lbs and a lot of muscle from cancer treatments, I needed real help rebuilding my strength and quality of life. Kacey (my occupational therapist) and Noelle and Will (my physical therapists) put together an actual plan tailored to my condition--not just generic exercises. The personal attention, knowledge, and genuine care they give is rare. I'm stronger, moving better, and getting my life back because of this team. If you need more than basic PT, if you want people who truly understand medical-related recovery, this is the place. Highly recommend.

After dealing with shoulder pain/tightness for a couple months that I thought was caused by stress…read moreand sleeping in a bad position, I went to the doctor and was diagnosed with tenosynovitis of the biceps tendon and a small rotator cuff tear. Since going to Kessler it has been feeling much better. My therapist Noelle and Matt are very knowledgeable, kind and motivate me to do the work to fix the issue. The facility is always clean and I love that I actually see them cleaning the equipment as it's being used! I would recommend this place to all in the area in need of PT.

They need more dedicated staff. There is a lack of responsibility from the staff. A patient…read moreshould not have to wait two hours for medication. The administration takes no responsibility for complaints filed. The lack of empathy is overwhelming. Patient caregivers who are honest are few. I hope someone takes note and address this issue!

I'm not sure why this place is still in operation. It is awful. Both my parents were there and I…read moreregret letting them stay for any length. I'd go visit and hear my mom yelling from down the hall because she had fallen trying to get up and take off her soiled diaper. This after pressing the call button over and over again. The food was so bad, we had to bring in our own or they would've starved. I don't get how the staff works there in good conscience. So sad. Only reason for more than one star was the PT which was good but not frequent enough.

This is my first time needing physical therapy and I did not know what to expect. My cousin was…read moreusing this location and raved about how kind, thorough, professional and happy he has been with everyone here. He was absolutely right, I have worked with two of the therapists so far and both of them are changing my life for the better. Humberto Colmenares interviewed me the first day I came in. His interview was in depth which made me feel extremely comfortable. He is very knowledgeable and I know he has set me up to succeed with healing my neck, arm and back issues. I keep telling him he has magic hands. He is very strong and has amazing range to massage the pain away. Everything he has me doing is helping me and I am getting into the swing of things quickly. He is absolutely a wonderful human being! He is always smiling and gets you excited to do therapy! I have also worked with Maria Sanchez (Mari) who is also very knowledgeable. She has been helping me to understand the right way to get up without hurting my neck and back. She has showed me the proper ways to lift, bend, stretch etc all which are assisting me in my daily routines. It is amazing how many things I had been doing which would not be helpful towards my goals of healing and getting stronger. Neither of them have ever made me feel anything other than hopeful that it's all going to be better. It's been a long road of pain for me this past year but now I feel like I have people who want to help me feel better, stronger and capable of healing! The atmosphere here is enjoyable, kind and may I say filled with a lot of laughter which is refreshing to see. The ladies in front are the most welcoming too! This is a small but mighty team of "healers" They all contribute a wonderful vibe to all the clients that walk into their world. The Weehawken location is perfect for me and I can see the mark they are leaving with many of the clients that come here. In one word simply MARVELOUS... My thanks and gratitude for helping me begin to heal.

I was putting off going to physical therapy for quite awhile but then I had sciatica and…read moreosteoarthritis in both knees and it was quite painful. After two weeks at Kesseler with Humberto and Maria's support, I was able to walk without with moderate pain. After 6 weeks, I was able to walk comfortably, travel longer distances, and stand for at least 15-20 minutes at a time without pain. Humberto taught me a series of exercises that I could do at home to help with my recovery. Everyone at the facility was kind and very helpful.

Awesome newly upgraded ER. Staff super supportive. From the moment I set foot i was treated…read moresuperbly. Special kudos to Dr. Mahmoud Eid. 5 stars. Also image technicians Jocelyn and Allison. 5 stars God our newly revamped Hospital.

They are always professional, courteous, they can only do so much at once and they are just…read morefollowing orders. It used to be much worse, but they are great and they are attentive ever since they became part of Hackensack. They take really good care of me and I hope I'm not jinxing it. The employees are great, especially in the nurses. They are compassionate.

I started going to MFW many years ago. I have lymphedema in my lower extremities: a condition that…read morecan be painful, uncomfortable and embarrassing. The practitioners at MFW go out of their way to provide the best care specific to your body and needs. I have seen marked improvement in my legs and well-being since finding them. They are a godsend truly and I shudder to think what my condition might've morphed into had I not found them. Not only do visits bring relief but, I've been educated on what lymphedema is and things I can do on my own between visits to quell flare-up and keep swelling at bay. You really can't find this kind of care and consideration everywhere. The team and family at MFW are one-of-kind. Expect the utmost in quality treatment and professionalism from this group of expert practitioners.

Not only is Dana extremely knowledgeable and the best at what she does, she is incredibly sensitive…read moreand truly cares about each and every one of her patients. I'm so grateful I came to her for my post-cancer and surgery care as my good lymphatic health has been maintained by her and her amazing expertise. I'm forever grateful to her and Moving forward wellness.

A local Chiropractic, Sports injury center 1/4 mile from my home…read more The ONLY reason I ventured here for physical therapy was bc it was close to my house. On my first visit I was admittedly turned off by the setup, dated and tight is an understatement. I was going to leave but instead decided to wait it out and hope for a diamond in the rough. For the record, the last time I did physical therapy a few months back was at a beautifully lit, well decorated place with state of the art equipment, however, I never felt better using them. Sure I had a cut girl massaging me and giving me exercises to do, she was also encouraging, but again, I never felt any better. Well oh boy was I glad I waited, first off, everyone there was super nice. Then I met w/ a therapist named Oliver. He took notes on my health history and starting working on me and boy did he work on me. I'm glad I ventured in to this place and although I'd love to see some updating of the facility, I will continue to go here as long as Oliver remains.

I've been going here for a while . The first time was rehab, for a hip replacement. The second was…read morefor a torn bicep. The PT's: Christine and Oliver are excellent. They are very knowledgeable and caring. In the past I have gone to the larger places, like Kessler. This is a much better atmosphere.