My husband was getting his eyes checked by a local optometrist and he found a hole in the back of…read moremy husband's eye and said he needed to see an ophthalmologist ASAP. There wasn't anyone local that took our health insurance, so we had to go to Ophthalmic Associates, which was almost an hour away. I specifically asked for Dr. Bezak because that's who is listed on my insurance company's webpage, but the girl said if one doctor is covered, they're all covered. She had me fax the referral and the pictures that the optometrist took of the eye to the doctor on call. She called me back the next day and said the doctor said it wasn't an emergency and they could see us next Friday, September 2, at 10:15 AM at their Richland location. That weekend, I went online to their website to get directions and saw where we could fill out some paperwork beforehand and it would save 15 minutes the day of the appointment. So I emailed them and advised them of when my husband's appointment date and time was and asked them if they could fax or email me the paperwork. On Monday, they emailed me back and said there wasn't any paperwork to fill out to just come into the office. Friday morning of the appointment, we went to check in at a kiosk, and I was having trouble checking him in. Someone was sitting there at the counter and she asked if she could help me and I gave her my husband's name. She said his appointment wasn't until the following Friday. I said, the girl on the phone said it was today and we drove from Altoona. She said, I'm sorry, but we don't have any openings. I said, I even wrote an email asking for paperwork and gave my husband's appointment date and time and no one corrected it. She just looked at me. So we left. The following week. We came, checked in, and waited almost an hour for them to call my husband. The nurse was talking to him and I could tell something was wrong and I asked what was going on? She said, he's going to have to come back on the 23rd because he needs to see Dr. Bezak for this problem. Dr. Mauzy doesn't handle this kind of problem. I said this is crazy. Nevermind. We'll go somewhere else. This is the second time we drove over an hour for nothing. They knew what kind of problem he had before they made this appointment for him because we had to send over the pictures of his eye with the hole in it. So I don't understand why they would schedule him with an ophthalmologist that didn't know how to work on his problem eye. I had such high expectations for this ophthalmology office when they were so careful about us faxing the picture of his problem eye to the doctor on call right away. They just seem to drop the ball. I don't know what the problem was, but they sure didn't go out of their way to be helpful when they knew we were driving almost an hour away. I don't recommend this office.

Since 2017 was my last review, I need to give these people/ staff members a bit of an update…read more Initially, I was leery about a new doctor. but the staff members were very diligent and come out on the 5. But my anxiety was soothed by these on-ongoing profession staff persons. I am the first person to admit that I am a tough cookie or a hard nut to crack. Anyone that can provide such precise and efficient care to their patients, as they do this, they were still absolutely on the mark once again. They were professional, caring, and knowledgeable . I am so glad that I have these persons helping me with my eye care.

Thank you for a very positive annual checkup today. From the very nice greeting at the front desk…read morefrom Cheryl, to the extensive pre-testing with Erynn, to a thorough eye exam from Dr. Matt Skoner, and finally checkout with Barb, all the staff were caring, competent, friendly, and pleasant.

Optometry. They worked a family member in when she needed to be seipost ER visit. She was a new…read morepatient. They recommended an ophthalmologist when I needed to have cataracts taken care of.

During my visit on 2-5-2021 I was asked if I have ever considered contact lenses. I said no. Would…read moreI like to try them? I said sure, why not. Not knowing there was a $47.50 charge for trying to get one contact in my eye with no success I stated that I wasn't told there was a charge. I have been going to this Family Vision for 21 years, but after this experience of clearly ripping me off with a hidden charge, I will not be returning in the future. I have 22 family members and friends who go there for their eyecare. They will be not returning either. In these difficult times there is no excuse for not warning there is a charge. Randy S Lydic

Dr. Kulback is a wonderful chiropractor - he's friendly and efficient, and last year when I threw…read moremy back out, he had me up and walking pain-free again after only three sessions! Dr. Harrison is a great optometrist, too. Very sweet and helpful. The real star of this office, though, is Lydia ... she is always working hard and always kind. She makes you feel truly cared for and we have become friends through this office! She keeps the place running smoothly and takes the time and care to know their patients by name and needs. If you're looking for new doctors of this kind, give them a try!

Dr. Kulback (optometrist) gave me a more careful and more thorough eye exam than I've had in…read moreyears. She didn't rush through it at all and she answered all my questions without making me feel like I was wasting her time. I was only visiting Johnstown for a couple of weeks and needed to replace my damaged glasses,so I wish I had somebody this good back home. Her prices are very reasonable, too.