Dr. Clark and his medical staff- (those fabulous individuals you are fortunate to see, once you…read moreleave the receptionist area, and those who are supposed to schedule, return calls, and are receptionists). Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership of Dr. Clark. Too often, there's a large disconnect between the scheduling staff who continually do not return calls, and multiple messages need to be left on each office's voicemail. If you're complacent, you may never receive a return call for any reason. Nearly every time you call any one of the office locations, you must leave a voicemail, which is supposed to be returned within 72 hours. The scheduling staff operates with no sense of urgency, nor consideration. My worst experience, by far, was limited to my sole visit to the practice's Collegeville office, where the lone receptionist is belligerent, and not the first nor last person any patient would want to interact with at a physician's office. When I drove to the Collegeville location, using Waze, there was no photo to see the strip of offices, including Opthamology Physicians & Surgeons, which are all located behind a car wash. As you will see in the photos, unless you've been to the office before, it is difficult to determine which of 3-4 driveways is the entrance that leads to the facility. My initial appointment to have my eyes measured was three months from my appointment, at the time I was informed about my diagnosis. It took repeated calls, every few weeks, and an unnecessary test of tenacity, to obtain an appointment nearly two months later, as opposed to three, and visit a location that required over a 2 1/2 hour roundtrip drive. Due to insurance issues, to determine where my surgery could be scheduled, which required the billing department to discern which location(s) would accept my insurance, I was informed at my appointment that I'd get a call to schedule in a couple days. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot pause her service enough. Three business days later, I contacted the Collegeville office, after reaching the voicemail at every other location. When the person who answered the phone was unpleasant, and quick to say "someone will call you in a few weeks", by recognizing her voice and tone, I knew she was the same receptionist who abrasively asked why I was taking pictures outside of the office, and in the reception area thereafter. Her tone was accusatory of doing something deeply wrong, and rude. Why she confronted me in a manner about taking photos, and had so much difficulty when I explained to her that Waze, the app utilized to provide directions, had no photos of the location, and that I also use the photos for reviews, she continued to question me, before abruptly sliding the glass window, as I tried to clarify from my seat. If not for the frontline staff, consisting of receptionists and schedulers, Dr. Clark has corrected these problematic issues There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark!

Didn't even make an appointment because they couldn't accommodate anything before December (it's…read moreOct 5). I'm on my last pair of contact lenses and do not have current eyeglasses and they told me they "don't do" sample pairs and couldn't help me get a limited prescription to get me through to December (the only office I've ever dealt with in my life who has refused this). I'm totally blind without contacts, and I guess I'm supposed to just be blind and unable to drive or work until December when they can see me, ha. When I made a comment about how much it stinks to be born vision impaired (capitalism at its finest, you have to pay to see!) the receptionist LAUGHED. So I guess the receptionist of this office thinks being disabled is a joke. Steer very clear. The next office I called in Phoenixville was immediately accommodating and made arrangements to see me this week.

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. Note, the receptionist at this location, is the lone exception to an entire staff that is cordial, and nice. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I highly recommend Dr. Clark.

If I could give this place negative stars I would! The Doctor and his assistant were very nice…read moreduring the consult but the staff are so incompetent. They were over an hour behind with appointments the day of my procedure. Patients were backed up out the door waiting to be checked in. Very limited space in the waiting room for seating and some people opted to wait outside because there were no available seats. Other patients that came in after me were seen before me and the office had the audacity to call my home and say I missed my appointment when I was sitting in the the waiting room for over an hour. The receptionist even discussed why a patient was there in front of the other patients. The Doctor previously told me the procedure I needed takes less then a minute and I feel my time was wasted. Needless to say I left without being seen for my procedure. I will never go back or recommend them to anyone. Save your copay and go where your time and you, as a patient are valued.

I had cataracts removed from both of my eyes by Dr. Walker. They were both easy, quick painless…read moreprocedures. I couldn't believe the next day while going home that I could clearly read the street signs without my glasses. Prior to my cataract surgery I couldn't read the street signs with my glasses. My second cataract surgery truly went so well, I didn't feel like I had anything done. I am so thankful to Dr. Walker for her skill and expertise. I must also add what an awesome staff they have in the office. Very efficient and helpful.

My prescription in my left eye was getting worse, and my eye doctor told me it was due to a…read morecataract. I was very nearsighted in both eyes. I had no other problems from my cataracts; no nighttime halos and rays when driving. Dr. Walker removed my cataracts, and my vision is now 20-20 and 20-25. HOWEVER, I now have significant problems driving at night. I have light rays coming down from traffic lights that extend into my car. I have light rays in my rear view mirror. There are starbursts from oncoming headlights. I see rays coming from my neighbors' porch lights, so I don't take evening walks. I can't drive at night without significant problems, and will not venture more than a mile from home. I'm completely disabled when it comes to nighttime driving. During the day, I sometimes have "fluttering." It's been 7 months since my surgery, and Dr. Walker has no idea why I'm having issues. She says I'm "seeing better than I ever have," referring to my prescription change, but completely disregarding the major problems I'm having. I would gladly wear contacts again if it meant I wouldn't be going through this ordeal.

Had a great experience at Spring House today! I'm a new patient, and was in and out in 20 minutes…read more The staff was friendly and listened to my concerns. I highly recommend Dr. Erich Breunig.

As a new Pa resident I have been struggling with transferring / changing all of my medical…read moreproviders . That is until I contacted Spring House Eye Associates. The receptionists were very helpful in creating a prompt appointment. Dr Minnick OD was thorough and provided down to earth, high level of plan of care with follow up to monitor my symptoms and disease progression/improvement . IThe office was efficient and thorough ! I feel that as a patient my concerns were heard and comprehensive plans created for quality treatment. Im so glad that I found a provider who is efficient,knowledgeable and skilled . I would recommend this provider without hesitation. !

Got there early. The receptionist was courteous and knowledgeable about co-pay and very…read moreprofessional and especially patient with my lack of knowledge. Upon entering the new, to me, examining room, Curt was also courteous, professional, knowledgeable, and had a great personality.

Saw her after second Cataract Surgery and she was a delight as well as Dr. MarkPyfer, Kurt and…read moreeveryone on Powell Street Office. Thank You All!!!

I started going to this practice about 10 years ago and now my whole family has switched over…read morebecause we always have a good experience. Dr Anderson is our favorite. Their two opticians really know what they're doing and seem to be good with both the technical stuff as well as helping you figure out what will look good on your face.

I have severe myopia (near-sightedness) and presbyopia (the reading glasses kind). I go to Dr…read more Cimbak's for my eye-exams and get just-right prescription glasses. He is a skillful and caring optometrist, and, quite importantly, runs an efficient and pleasant office practice. I would recommend him to anyone with eyecare needs.

Friendly and great service!!! The glasses people We're top…read morenotch!! Very knowledgeable and I enjoyed myself:)

If you have a vision prescription that is not from Spectrum Vision Care, the glasses will be…read moresubpar, no matter what you pay. The people who we interface with when ordering glasses are no trained properly and are not Optometrists. When I picked up my glasses the vision was blurred. I told the person and she told me, "No it is not". The person did zero adjustments on the frame fitting, proper alignment of lenses, etc. She just walked away. They can just blame the problem on someone outside the office. The premium Essilor lenses provide much less vision detail as standard lenses. This is not an ophthalmologist office.

Came home from a long weekend and was having an issue with my eye. Contacted BB Eye Care & Surgery…read moreand was able to get an appointment with Dr. Martinez for the same afternoon. It wound up being something in my eye which she was able to remove without too much discomfort after giving me a very thorough exam. So pleased with the quality of care.