1. Oppawtunity Walks & Pet Sitting

    1. Oppawtunity Walks & Pet Sitting

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    Toronto, ON

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    Oppawtunity Walks & Pet Sitting

    5.0 (1 review)
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    Services - Oppawtunity Walks & Pet Sitting

    Dog walking

    Pet boarding

    Pet sitting

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    6 years ago

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    Nice Diggz

    Nice Diggz

    (24 reviews)

    Etobicoke

    Love the care they have for my dog. I'm confidant leaving him for the day and not worried at all…read morewhile he is there having fun. If he needs a nail trim, I can just ask if they can squeeze him in and they do!

    The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

    City Sniffers Pet Services

    City Sniffers Pet Services

    (4 reviews)

    Etobicoke

    I cannot say enough good things about Ryan but, mainly, you can put all your trust in him with your…read morefurry family members. I was heading down the States one weekend and was looking for someone in the area (south Etobicoke). I read the reviews on Google and decided to reach out to him. The moment I spoke to him, I got good "vibes" just from the telephone call. He came by my place to meet Colby and Raleigh (my beloved Border Collies) and they took to him immediately. He later picked them up and they spent a night at his place and participated in group doggie activities. His prices are very reasonable but, again, most importantly, you can completely trust him. I'll likely set up about two walks per week in the new year and will definitely use his pet sitting services again!

    Long time trustee of Citysniffers, I have only good things to say about Ryan & his team. I'm…read moremaking a point to review today. I suffer from chronic migraines & this weather isn't helping. This am, I woke up with severe pain and with the help of the system Citysniffers uses, I was able to make 2 private walk appointments last minute. I was able to see that they were accepted and went back to sleep. Ryan came and gathered my fur children who were with me in bed, he was gracous enough to ask if he can come in the room - as he usually has to when no one is home...even LOCKED my door when he went to walk them (I'm pretty sure I will be safe but thank you for that detail). He took them out, brought them back and wish me well. Locked my door and I didn't have to get up. The moral of this story is, the City Sniffers team is so trustworthy, they feel like family. They can come in and out our home & it's no problem. When I'm sick like this, I can't talk, so by being able to set up a walk, and them come in without me having to buzz etc. it makes a hge difference. I highly reccomend for those who suffer from illness. You won't have to worry about your fur-babies not getting in their walk.

    Oppawtunity Walks & Pet Sitting - dogwalkers - Updated September 2026

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