1. Optima Eyewear & Optometry

    1. Optima Eyewear & Optometry

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    Airdrie, AB

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    Optima Eyewear & Optometry

    5.0 (2 reviews)
    Open 10:00 am - 7:00 pm

    Services - Optima Eyewear & Optometry

    Eye exams

    Eyewear fitting

    Retinal imaging

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    Recommended Reviews - Optima Eyewear & Optometry

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    6 years ago

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    7 years ago

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    FYidoctors - Airdrie

    FYidoctors - Airdrie

    2.3(14 reviews)
    2.0 km

    The staff at Specs is helpful, knowledgeable and friendly. Through comprehensive testing, the…read moredoctors diagnosed a potentially serious issue and ensured I received the proper care. I would recommend Specs to family and friends for eye care and eyewear.

    Very Disappointed with the Service at FYI Doctors - Airdrie…read more I visited FYI Doctors in Airdrie on June 26, 2026 for an eye examination and to purchase prescription glasses. I collected my glasses on July 4, 2026. Although the glasses needed a minor adjustment, I wasn't able to return sooner because of my busy work schedule. When I finally went back today 24th August,2026 at around 2:15pm for the adjustment, I was shocked by the poor customer service I received at the reception. The receptionist who attended to me (an Indian lady with a dark complexion and long hair) immediately told me how difficult it would be for me to be seen because there were many people waiting. She suggested that I come back another day without first allowing me to explain why I was there. I had clearly stated that I only needed a simple adjustment to glasses that had been purchased at their clinic, yet she still asked me where I had gotten the glasses from. I found this dismissive and unprofessional. After spending $1,016 on my glasses, I expected much better after-sales service. I had even taken a day off from work specifically to have this issue resolved, only to leave feeling disappointed and unwelcome. Excellent customer service should continue even after a purchase has been made. Unfortunately, my experience at FYI Doctors Airdrie did not reflect that and I left without having my glasses adjusted. You have my profile, may reach out to me if I matter at all to you. Thank you. Jane Munywoki.

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    Airdrie Specs Optometry

    Optima Eyewear & Optometry - optometrists - Updated August 2026

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