This honestly was the best chiropractor that I have been able to find in years! No one could seem…read moreto adjust my neck and they would say your neck is just too tight! it is not able to be adjusted or maybe if you drink more water or get a massage just before you come in. I tried still they could not adjust it. Then they said you need to start taking magnesium maybe that will help. One doctor after another and this went on for years! This doctor did a thorough adjustment with NO problem! It was fantastic to finally get relief! The staff is very nice and so is the doctor I was very happy!

Everyone there is so helpful and welcoming. The back compression is a life saver. I was to the…read morepoint of not getting out of tub by myself or not raising my leg to put socks on. At this point of my sessions, I can do both. I still have a ways to go but this has been huge for my independence. I recommend back decompression before you even consider surgery. The adjustments are just icing on the cake. You won't be disappointed.

I needed a tetanus shot. Showed up first thing on Sunday, was in and out in under an hour. Couldn't…read morehave asked for a better experience. ----- So I had to stop by a second time, this time for a sinus infection of some sort. Dr. and Nurses were super efficient, knowledgeable, and and courteous. Two for two, this place is just amazing. So glad to have a competent, efficient urgent care so closet o home.

The angry screaming woman called the police on me and told them I was trespassing. LOL…read more The truth is the angry screaming woman refused service because she didn't like the fact I wouldn't get on the table; I needed to sit in the chair as I was not feeling well due to a suspected ear infection. These people are angry that you're even there, and it's evident as soon as you walk in the front door. They provide masks and insist you wear them the entire time there. I was having trouble wearing a mask that long with the ear issue. Joe Biden says Covid is over. They must be addicted to those masks.

They are amazing. And kind. And super sweet. Always very helpful. And I loveeeee having a provider…read morethat has diabetes as well so they just get it.

This is a wonderful practice. I feel so cared for. I understand diabetes better than ever before…read more Juliana is just amazing.

Very disappointing. Dr. Castrilli now has a practice in this office. He abandoned his patients at…read morehis former office, no referrals. The staff at the front desk, excluding Lucretia, were very sharp tongued and no help at all. I realize in this situations that there are many factors at play when scheduling . I had a specific conversation with Dr Castrilli in which he said he would happily take me as a patient in his new practice . The staff at Hayes Hand spoke to me as if it was my problem and made me feel that they're frustration with the situation which is totally unprofessional . My last conversation with Dr castelli was mid December of last year when I was diagnosed with the flu . He Telehealth me and sent in antibiotics . This is when we had our conversation . As I further investigated it turns out his office didn't even request my medical records . I actually went by and signed a release form , gave them my insurance cards , and when I went back to check with them , still got an attitude from the front desk . They blamed everything on his former office and refused to give me a clear answer other than he's gone from 5,000 to 300 patients which means he cannot accept everyone . I have a chronic illness that Dr. Castrilli has been trading me for since 2017 when my original doctor became a hospitalist . This experience has been hurtful and the staff at the front and the nurse who said maybe I should find a new doctor after a conversation with Lucretia, could definitely use some lessons in bedside manner . Such an unfortunate situation that I took Dr. Castrilli at his word and then had to deal with Attitude from his staff. Obviously with no concern for my current problem.

Great service wonderfully compassionate highly recommend . Quick results and quick study upread more

I personally see the Bujaks for the last 7 years and they have been at this office for a year or…read moretoo and it's very organized. Amazing customer service from the front office. Clean and organized.

We moved to this area a few years ago, but had been driving back to our old community to see our…read moredoctors. This year, we decided to make the change and I'm so glad I chose Galen Mountain View and Dr. McCallie. From the moment I walked in it was so nice! The office was clean and orderly. The front desk staff were kind. I used the online systems and had my pre-registration complete and the appointment paid for ahead of time... so easy! Then, the medical staff and Dr. McCallie listened to every concern and used their judgement to help me find solutions. In a world where we can "diagnose" ourselves, we need to be mindful that we do not know best. I'm so glad I trusted Dr. McCallie. She found the source of an issue and I had no idea it was even there.

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

21 minutes ago I just left there after being told that I had…read morebeen discharged back in January due to dispute with a staff member over the phone about my care. The dispute was not with Vicki Cooke my former NP, she had never talked to me about it, she was out of town during this time.... I guess it's common practice now to have no say so about your care. Regardless, you discharged me as a patient, fine, I will go someplace else... My complaint, you sent out a certified letter in January, or you say you did, you wouldn't show me the receipts. I never received any letter, why would I have shown up for an appnt if I had received it. I had an appnt scheduled on 6/14 since my last appnt in December of 2017. I received a call to confirm my appointment, I asked to change the appnt to today's date. Yesterday I received a call to confirm my appointment. I came in for my appnt, I was asked to update paper work and then taken back to a room.... It was then I was finally approached about the letter that was "sent" out in January. Vicki Cooke would not even come and talk to me. I was humiliated and all of this was over a dispute with a very rude staff member about antibiotics for a sinus infection. Today I came in with a black eye and a hurt shoulder from a fall yesterday, I thought I was going to have it looked at. . I guess I need to find a new doctor to take a look at it.... My advice to the staff there, if you discharge someone as a patient make sure your staff and the patient knows about it. And to Vicki Cooke, I suggest you take the time to talk to your patients before you make rash, uninformed decisions. I'm truly baffled at this, all over antibiotics for a sinus infection.

I couldn't think of a better place to go for my medical treatments. I have diabetes and I have to…read moresee my Dr ( Vicki Cooke ) every three months. So over the years I have been there a lot. I have experienced nothing but kindness and care from Vicki and her staff. It's unusual for a Dr anymore to sit down with you and look you in the eyes and ask how you are doing.... This is a place that cares about their patients.

I have been trying to to get insurance that CSMO accepts for weeks…read more they refuse to call me back. when i have received any guidance they suggested a policy- which i purchased - and then they would not accept it. Terrible service. unfortunately for me - theres only one surgeon I'm aware of who can do my surgery, and he is with them. if you have any other options for care - i suggest you go there. there should be a zero star review available

Front desk service is always friendly, efficient and helpful…read more I've come more than 20 times between me and my youngest and the front desk service has been consistent. As for the doctors, I adore and trust Dr. Sanders. He did surgery on both of my shoulders, with no complications, now and I have full mobility. I give it 3 stars bc 1. the walk in clinic relies on xrays, even for soft tissue damage and over relies on physical therapy. They are extremely conservative with teen soft tissue injuries and I hate to see my own child and other teens lose months of their lives being active bc they are limited by the pain. And 2. Both of my hip and knee pain from injuries was not taken as seriously (in regards to medical intervention) as it felt. Just be aware that you have to be your child's advocate and pursue second opinions.