I took my dog Loki here and Dr. Gealow was so great to work with. She was so understanding of my concerns with my dog and took extra time and attention to get my dog comfortable. She was very clear on the diagnosis and test results. I'm grateful to have Dr. Gealow as our vet! read more

I was angry with the staff. Not Dr. The planted a tree in her name I appreciate that thought. But my heart was broken that a veterinarian I loved never called with condolences. Prior to the ending of Mollie's life it was five stars read more

Really caring Doc and staff. It is a small practice that is only open weekdays but we are very satisfied. They will respond to weekend emergencies. Our pup has some special needs at we feel that she is well cared for. The equipment is recent and well kept as is the facility. Our questions are fully answered and we've never felt rushed. We are older folks and have be thru lots of dogs and lots of vets in our 50 year marriage. We'd put Dr. Gealow and her team among the very best. read more

Thank you so much for taking care of our dog today. The compassion all of you had was incredible. Also, thanks Dr. Gealow you were beyond awesome with Mr. Wrigley. You took all the steps to see what is going on with our little guy. Amazing job and amazing people. Hands down you gained a new patient.We appreciate you. read more

I recently had my furry companion pass away. She was almost 15 and gave me the best years of my life. The care we received from Optimum Pet Health and both doctors were far behind anything I could ask for. My little girl had a mass that was not removable. They prepared me for giving her the best life this past month together. When the time came, Dr Cover and Burgandie came to my home. They were both professional, caring, and took their time explaining everything. The compassion these two have is unbelievable. Rolling Hills is who they use for cremation services. I was very pleased with them and loved getting the paw print as a great remembrance to her. Today, I received in the mail a tribute to my girl from Optimum to the Arbor Day foundation. As a tribute, a tree will be planted as a living monument to my companion. Again, it has been so nice to have Dr Cover and his staff with us by our side. Thank you. read more

Great visit and no advance notice stop to see Dr. Rupert about our JesseJames issues and help with next steps of living well and better. Wonderful clinic and all folks there assisting. We had consulted about a week ago and luckily the time and availability worked for another consulting which greatly helped in our decision making. read more

If 50 stars were available, I'd give it. We have used Dr. Ruppert for about 12 years. He has helped us nurse two Shibas through their old age and shed tears with us when it was time to put them to rest. We currently have two four year old Cockers. Recently, one of them was sick and we took him in on short notice on a busy Saturday morning at the clinic. Dr. Ruppert immediately noticed that this was an emergency, life-threatening situation requiring a blood transfusion or our pup would die in the next few hours. The entire office immediately went on emergency alert and sprang into action, making calls to find blood, giving him meds that would retard the rapid onset of IMHA that he was experiencing (Google it and become familiar with the signs, ESPECIALLY IF YOU HAVE COCKER SPANIELS!!). Long story short, after four days in ICU at K State Veterinary Hospital, he was able to come home and is showing signs of improvement every day. Without Dr. Ruppert and his excellent staff, our little guy wouldn't be with us today. This all happened within the last week of this writing. During that time we've had one appointment with Dr. Ruppert to see if our pup's red cell count is maintaining and about ten phone calls from him just to see how he's doing....just because he cares. You won't find a vet anywhere that loves your pet more! read more

I had been a client of the Optimum Animal Hospital clinic/Havelock Animal Clinic for 25-30 years. The vet retired a month earlier without my knowledge or notification. They claimed to have sent out an email when I questioned why I was not notified! Needless to say I did not get the information that Dr Rupert had retired. I needed to see a vet that day so they did work my very sick pet in. Which I thought I was thankful for. The new vet walked in. She had never met us before. She did not bother to introduce herself or greet us in any manner. She listened to his heart, told me had a murmur, which I already knew, no blood work up was done. She prescribed an antibiotic for an infection, and sent us home, $120 out of the wallet. Never once saying come back when the antibiotics are done or if there is a change to his condition to call back. She made no mention to make another appointment to see if the antibiotics worked or not or what direction of further care she would recommend. Needless to say I was very dissatisfied! Especially after being a client of this clinic for so many years. I felt like my continued patronage was not of any value to her. I left and will not be going back! I found Dr Behrens at the Highlands Animal Clinic and received excellent. After treatment they called and followed up on his condition and improvements. He is now healthy thanks to Dr Behrens and the vet tech. read more

Dr. Rupert is very friendly and always makes our visits enjoyable. He has a great bedside manner with our dog and cats.

1st time visit w/ Dr. Rupert - he was great! I've moved to 3 cities in 5 yrs...I've had plenty of experience with vets trying to upsell me on exams, meds, lab work that my (very healthy) dog doesn't need. Great to find a reliable vet so quickly after moving to the city! read more

Dr. Ruppert is an amazing human being and the most compassionate vet we've ever taken our fur babies to. We received a call from our pet sitter an hour into our 13 hour drive home because our oldest cat wasn't well. She took him to Dr. Ruppert and immediately following the exam, he called me. The prognosis was bad, but Dr. Ruppert said he'd do everything he could to comfortably stabilize my baby until we could get there to see him. He called throughout the day with updates and then met us at the clinic well after hours. He gave us as much time as we needed to say goodbye and loved on our boy as much as we did. After our final goodbye, Dr. Ruppert gave me a hug with tears in his eyes. His compassion for animals and their humans cannot be outmatched. I couldn't ask for a better person to care for my pets. read more

I would give more stars if I could. Dr. Ruppert is so caring and he loves every single animal that comes to his clinic. When my dog died, he showed so much compassion to me and my family. He was kind and patient with us during this traumatic time. When we got our new puppy, our first stop was to Dr. Ruppert. His assistants and front office have been helpful band knowledgeable....pet care worth every penny!! read more

Dr Rupert is amazing! We've been able to get in at a moments notice for appointments. Great bedside manner with our dogs! They made me a believer with their acupuncture treatments, as I was skeptical at first, but no more! I firmly believe Dr R saved our dog's life! read more