Absolutely the best phone store I've ever been to. The staff are amazing; they spent a huge amount…read moreof time and effort to solve my issues. Just overall great; wish they were all like this.

Best experience ive ever had at a t-mobile in my life. Everyone in there was beyond helpful and…read morehilarious. I also hate Ridge Hill by the way but ill keep coming back when i need help with my phone. I dont review anything but i felt like this location needed to be mentioned. I hate doing things in store but i was glad i walked in when i did. Again, the staff is so helpful and everything they did for me was greatly appreciated. Even if youre not close to the area like myself, its well worth the trip for the service.

I promise you I'm never going here again. Briana polanco is the worst Verizon representative I've…read moreever encountered. How do you put the wrong promotion on my account. Then when I text you I don't receive a response but when I arrived to the store you're sitting right there looking at me not acknowledging me . Didn't even come up to me to ask what's wrong you sat there and acted as if your simple self didn't put the wrong promo and now making me owe att because now my service was interrupted. Now I don't know when the account will have the correct promo on it . Now my att service has been suspended because of her mistake and then get this I texted her again last week still no response. Seriously don't waste your time her brain is fried .

Yasmin Rosado assisted me yesterday. Not only was she extremely helpful...she really cared. She…read moretook care of my issues with a smile!!!

Brian (do not know his last name) was extremely helpful in transferring our service from Verizon to…read moreT-Mobile. Brian is kind and very pleasant to interact with. He also helped us find the best plan and discount.

From the owner: Visit the T-Mobile store in Yonkers and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2595 Central Park Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I needed a phone since at&T locked down my phone and couldn't be worked with. Another network from…read morea humongous corporate healthcare "provider" destroyed my phone. Of course, I'm the one who has to pay. I was very relieved that there is a T mobile store in Getty square since I was isolated from personal business. The impression I got when I walked into the store was cold and disinterested since I was the only woman who is an older person in the store. I was the only woman in the store period! The agent who was busy with the male techo freaks was told to take care of me by a female supervisor. He was in a hurry to get rid of me as soon as possible to get back to his men. I told him I needed an easy flip top phone since I loathe the digital world but must be able to communicate so I'm forced to have a cellphone. The agent was pleasant but did not go over plans, I just needed an inexpensive and simple phone. I had to take prepaid because I froze my credit reports which has been taken care of however I have to return to their store today so they can check my line of credit and get off prepaid. The agent gave me his card "If I have any questions" so I called a few days ago and was spoken to very tersely by the female supervisor who announced everything I need to bring with me to get a regular plan. So far, this has been a mean experience and I dread going back there today. I anticipate trouble and aggravation and a need on their part to just get rid of me. The phone has a weird message system and I'm sure they will be hostile if they have to take the time to explain it. I hope Edwin isn't in a hurry today. Also, for some reason the acoustics in the store prevents me from hearing well which makes matters worse. I am not deaf but something may be up with my hearing/ People with disabilities should avoid this store. I am truly grateful to have a phone and they were there. If things go well I will change my rating.

I called there because I wanted to drop off my son's phone because I traded it in for the 15th the…read more Boy Giovanni picks up the phone with his little attitude and tells me my daughter has to wait because is one person in front of him. Mind you him and his. Coworker is just sitting there not doing nothing and he gave me attitude when I called the store. Don't go there because these people act like it's too much to do the job that they were hired for.

If there were more stars I would give them to Fast Communications, Chris has spent endless hours…read morehelping me not only choose the right phone from his stock, but in helping me with all sorts of phone related problems, from transferring data to backing up data to just plain simple things difficult for a non-digital savvy customer. The store is unassuming, but the prices, service and staff are stellar. First rate!!!

I have been going to this location for almost 10 years. I have all my family getting phones here…read moreand have been using their monthly plans without any problems. They are fast, they know their stuff and always have great customer service. Going back today need an upgrade on my daughter's iphone 5c.

I went to pick up a new computer monitor and it was very fast and efficient and the staff were very…read morehelpful and I was in and out within five minutes. I would highly recommend curbside pick up especially during these times.

Hi, I'm reaching out regarding a very disappointing experience I had at your Yonkers store…read more I made it extremely clear--multiple times--that I wanted a 15-inch MacBook Air. Despite repeating this over and over, I was still given a 13-inch model. For a purchase of this level, that kind of mistake is unacceptable. On top of that, the atmosphere in the store was incredibly unprofessional. Employees were messing around, cursing, and behaving more like it was a frat party than a place of business. It was loud, distracting, and made it difficult to get any real help or feel confident in what I was being sold. This entire experience felt careless and disorganized, and as a result, my order was handled incorrectly. Then I called to complain, and the person hung up on me. Upper management needs to get into this store ASAP

So I will update this review later after my fiancée returns but I have to say great management and…read more/ or customer service when calling places has become obsolete. So much so that I was caught off guard by how great the customer service was when I called & probably sounded just as shocked haha. This store & surprisingly the manager on duty tonight who's name I won't say only so people don't just drop it to seem legit (sadly some a*holes do this just to try to seem like a negative review is legit in order to get some kind of credit to said store) was beyond kind, introduced himself & helpful even offering to make sure to have an employee ready to help at the time of arrival (though I only knew an about time so that's on me) & inquired as to what I was coming in for so they could make sure they were prepared to deal with said request and I'd assume not waste my time coming in if they couldn't which is a huge thing for someone with little time to work with or need it to be resolved quickly for urgent purposes and are already juggling a lot (as anyone similar can relate to). After dealing with so many horrible and literally downright disgusting treatment from so many of the services or even stores of this service I have received or still do via the phone it was so great to feel someone actually care to make an experience great right off the bat and I truly am so grateful for that. Every one tedious or stressful thing that can be turned into a pleasant experience - so much so that I take time to actually write about it deserves 5 stars. So "E" thank you you're a great manager and you're my reason for this review. I hope the in person stuff when my fiancée comes in for the new SIM card is just as great but I expect it will be! Thank you you're a great manager and I'm so happy with the level of excellent customer service it shows appreciation for us the customers and is a huge benefit vs other competitors and even other stores of the same service. I hope anyone who goes to an AT & T store in the yonkers area comes to this one!!!!

I went to the AT&T in market Street. I was very pleased. Lois helped me the store manager Richie…read morevery nice and Domingo. They all help me and went above and beyond. I would recommend them anytime. They had a lot of patience. I would give them 10 stars.

This review is for Raul, in particular. I had read sour reviews on here prior to my visit so I had…read moremy defenses up. I went in during my lunch break to get information on trading in my phone and getting a new one. I was veryy reluctant to do so because I didn't want to get rid of my iphone mini. I was admittedly in a bad mood. He was very kind and patiently took his time walking me through the process and explaining my millions of questions. I was very hesitant to renew for my own personal reasons and was even skeptical of his intentions, but he kindly walked me through the pros and cons of either choice. In the end, I renewed my contract and am thankful to Raul for his willingness to treat me respectfully and kindly despite my hostility. Would definitely go back and recommend this store to anyone.

My experience as a customer at the Verizon location store in Yonkers, store S E49301…read more I was billed for extra phone lines that were added without my consent or acknowledgment. A customer purchased two phones at the Verizon store in Yonkers (Store S E49301, 2586 Central Park Ave.). The customer expected one line per phone, as clearly documented on the invoice/order summary. However, the store associate, Nyiah, added two extra lines without the customer's knowledge, resulting in billing for four lines for nearly a year. When the customer called Verizon Customer Care to dispute the charges, they were informed that retail store associates sometimes receive incentives per line added, which may explain why these extra two lines were activated without consent. For 11 months, the customer experienced repeated service disconnections, was locked out of online billing, and no representative properly investigated the account--until December 8, 2025, when one agent finally acknowledged the unauthorized lines. The customer lives out of state and could not return to the store, leaving them entirely dependent on Verizon support. Verizon must remove the unauthorized lines and refund all charges. Under federal telecommunications regulations, this is classified as cramming--a form of telecom fraud prohibited by the FCC and state regulators. Your store is responsible for correcting this issue immediately.