They were always on time and the communication was excellent. Every single person we came in…read morecontact with were caring and very professional. The gal who would bathe my 94 year old hubby I would rate a 20 on a scale of 1-10. She loved him and took wonderful care of him. I was so glad when we switched over to Capital City from the other hospice we had as I felt each person we had contact with were a perfect "fit" for our family.

I want to let you know how truly grateful my family is for the care and comfort your staff provided…read morefor my grandparents in their last days. 20 years ago I work in assistant living and a co worker had a saying " god takes care of the caretakers" and I believe that whole heartedly and wish all your staff the best! Unfortunately I know your staff ran into some road blocks with the staff with assisted living staff and I just want to say if anything, everyone who worked with my grandparents in their last days are 100% true patient advocates! I know that the work you do is not easy but you truly make the world a better place one patient at a time! I hope you're all proud of the work you do! Your family and friends are lucky to have angels in their life!

It was a real nice place until my last day of my visit. Everyone was so kind and caring. But you…read moreknow there's "one in every crowd" he ruined it. I would have given them 5 star but the coffee tasted like they all soaked their shoes in it. So beware and take your own coffee.

I am a travel nurse working at Kobacker House to assist in patient & family care as well as provide…read moresupport and collaboration with the facility nurses and doctors. Let me assure you what a BLESSING this inpatient hospice house is for Columbus. As someone who travels along the East coast providing hospice care for multiple hospitals/hospice, OhioHealth provides top-notch care! These patients/families are not only made comfortable in a beautiful environment, but they are also provided compassion. Based on some of the reviews, some folks simply do not understand that if a patient is placed in a hospice house--they are dying and hospice appropriate. Most of these patients are experiencing symptoms that were too difficult to manage at home or they are here briefly to give the families 5 days of respite. When/how long the patient lives is between the patient and the universe/God. If clinicians could cure the patient, they would. The majority of these patients have reached the end of what aggressive treatments and medicines can cure/fix--to do more would only prolong suffering. Comfort care becomes the priority! Our job is to make sure they are comfortable and provide education for families. As physicians and nurses, we have medications to assist the patient as they near end of life. Social Workers provide resources. Chaplains provide spiritual support. It's a multifaceted approach to put the patient first. Again, I really do hope Columbus realizes what a rare and special gift Kobacker is to the community--many cities are not so fortunate to have inpatient hospice facilities! Blessings!

I am floored by the negative reviews. Almost a year ago, my mom was transferred to Kobacker to…read morelive out her final days. The was the only place where she was treated with respect and love. The nurses and staff were wonderful to my aunt and I as well. My mom was kept comfortable and clean. The nurses kept us updated with her journey. I am grateful that she got the treatment she deserved in her final days.

This place says they offer comfort care and support for families. My husband suffered greatly. They…read morewent against all his wishes and everything he said he didn't want. Foul play was played in the end . He wasn't even dying to until he went into the kobacker house. He died and not in any comfort as they promised he suffered greatly. Support where? Not one person has called or tried to reach out to the family. I am going to fight for justice. This place can not keep getting away with this. This is very unfair to him and the family. I'm really sorry he had to go through such misery and I'm sorry I had to watch. I do not know how these people sleep at night knowing one day karma will come and it will be their family suffering.please if you read this do not send your family here. They don't do anything they promise to do. Your family will suffer greatly and trust me it's not fair and it's not fun to watch . Had to give a rating but really they don't deserve any but a negative rating they need to add negative ratings as well .

My mom lived here for almost a year…read more She moved here from a private residence. We needed a spot immediately, and I feel the price reflected that need, it was very expensive, maybe unfairly so. I feel they put her in a price point higher and had assessed more care than what she truly needed, and getting that downgraded was more difficult than it needed to be. I feel part of the reason for this was some the forum was in the transition of new ownership which makes things bumpy. When she first arrived was the forum at Knightsbridge and when she left, it was the estates at Knightsbridge? To be honest, I'm not sure what the name of the place actually evolved into everybody still calls at the forum. I have since moved her out of the facility I can say that when she was in their care, her experience was good. She never was treated roughly or had any incidences that I needed to be aware of. The food seems to have gone downhill and I do not like that the assisted living across the street where she lived is not as nice of the public spaces as it is across the street for the independent care that is my biggest ripe of this place the people who need more care and pay higher cost have a lesser aesthetic in their common space and that did irritate me. I'll be up. It irritated me more than my mom. We moved her to a different company/facility not because of care or quality of care but more due to location. I do like that the forum has memory care and skilled nursing. It was a nice place for my mom, but I would explore pricing of other places when you're looking at this place, this place is good but also is expensive comparatively.

My mom lived at the Forum for around 7 years. She transitioned from Independent Living to Memory…read moreCare during that time. We also switched to a facility in Upper Arlington for a 6 or 7 month period during that time. The people at The Forum cared for my Mom in so many ways. They went from being friends to being caretakers during her transition. I could not recommend The Forum highly enough for how they took care of Mom. We moved Mom to the facility in Upper Arlington after she broke her hip. Great physical therapy team and great facilities. But the one thing they lacked was humanity. They didn't care about Mom, just the checks my sisters and I were writing. Back to The Forum. Not the gold standard for facilities, but certainly good enough and they are upgrading constantly, but more than the Gold Standard for the assistance we received and the help from the entire staff. Mom passed a couple of weeks ago. The nurses and hospice people that took care of Mom were in tears. Genuinely. Love this place and you'll be blessed if a family member has to be there.

if I could give 10 stars I would. Recently I had total knee replacement and I opted for initial…read morehome physical therapy via Ortho One Surgical. They put me in touch with Summit Homecare and I could not be happier I have had two therapy sessions both with Alisa, who is one of the most kind, professional. timely, and knowledgable PT staff members I have ever met. I would highly recommend Summit Health to anyone who might require their services.

Poor communication skills. Mom really liked her aid. The chaplain wouldn't read to her because "she…read morecan't hear me anyways so why bother"

Nurse doesn't show up when she is says she is coming. Bath aide only showed up after two weeks…read moreafter multiple phone calls (So basically, my grandfather did not have a bath for two weeks). My aunt is Chinese and there are some cultural quirks that hospice needs to recognize that they are not. Disappointing because they teach that in Nursing 101. As a palliative care NP, I only recommended them to my family to help my grandfather in the last stage of life because they have a strong presence here in California. But they are making this process very stressful. If my aunt weren't overwhelmed already, I would find a different hospice.

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

Hospice care for my grandmother. They stayed in touch and took time to talk with us. Since the…read morehospital was forcing her to be mored. Megan helped find a place.

Very disappointed in this hospice service. My dad failed his swallow test at the hospital, and when…read moreI questioned continuing to force feed him when he could aspirate, one of their nurses told me "that she wasn't going to starve him, and it's unethical not to feed him and that you shouldn't suggest that" To which I said FORCE feeding him, please ask him if he wants food continuously throughout. Then later, after a different nurse was caring for him after he was actively dying (Kaylin was amazing!!), where she did absolutely everything for him and was kind and compassionate and answered my questions at all hours, the first horrible nurse came back on Monday, declared that he was "okay" because he was "making hand gestures at her" that was "communicating" to her and that they would take him off of daily services because of it. He was going through terminal agitation and had been making "hand gestures" for the past few days. I felt like I was being gaslit because I had been with him all day and night for the past 5 days and he was not "okay" and I didn't want him losing daily visits. I spent the entire day on the phone, insisting on a second diagnosis, and when it was done she agreed with me and told me that he was still actively dying, showing no physical or mental reaction. He died the next morning. I spoke to Director of Nursing on the phone, and was told that this inconsiderate nurse had some "re-education". I know that nurse liked my dad and when he was more cognizant at the beginning, thought he was funny cracking jokes and kept saying he "couldn't be actively dying" - I truly believe she convinced herself of that, tried to convince me of that multiple times, and couldn't admit she was wrong. Lady, that's my dad. I don't want him to be dying, either, but making me second-guess my decisions that I was making BASED ON MEDICAL diagnosis was a terrible weight on me and the way she treated me was deeply inappropriate and demeaning. On top of that, my aunt died two months later, and that hospice service had someone stay over night, in person, while she was actively dying. No one ever offered to stay over, I didn't even know it was something hospice does until I saw it with my aunt. The long term care facility said they tried to make up the difference for the hospice workers so they didn't have to visit as much, but they have multiple, multiple people to attend to and someone should have been there from ECHO just for my dad. I'm not satisfied with the "re-education" of this unprofessional nurse, I would have liked to hear that she was taken off of patient care until she could prove that she's capable of interacting with patients and their families in an empathetic or even with basic human courtesy and compassion. With the exception of Kaylin, ECHO basically took a very traumatic time and made it about 100 times worse, hours before my dad died - and even earlier than that. I was willing to forgo leaving a review if I was satisfied when I called them to leave feedback, but I was not. I felt like the woman I spoke to on the phone was equal parts slightly annoyed that I called, or just figuratively patting me on the head to try to get me to go away. Everyone afterward was saying "wasn't the hospice service so amazing? Didn't they support you and the family in the most compassionate way? Didn't they offer the family help and guidance throughout the whole dying process?" Absolutely, resoundingly, NO. They offered me bereavement services after my dad died, but that's it. Instead, they questioned me and my decisions (again, based off of medical doctors and diagnoses; he had a glioblastoma that left him with tumor-induced dementia and paralyzed on the left side of his body, with several strokes and seizures throughout) and made my life much harder from the hospital through the end of my dad's life. DO NOT use this service.

LifeCare Alliance is a nationally recognized nonprofit human services organization serving nearly…read more30,000 Ohioans each year. Our mission is to provide Nutrition, Health, and Support services that help restore the stability and self-reliance of people facing challenges stemming from medical conditions, disabilities, or aging in place. They provide pet food and vet service for the seniors pets who receive Meals on wheels

So very lucky to have had their services when I was ill. Very professional I must say, and the…read moreaides are top notch.

Our family has had a wealth of experience with senior home care companies over the years. We've…read morecome to expect "adequate" as the best we could hope for. The majority of care was done by family with the caregivers providing little more than babysitting services. Our mother experienced a debilitating fall and later a stroke. It was clear that she needed 7x24 professional care but we wanted to keep her safe in her home. We called TheKey and they showed up in force. Within hours, a representative came to assess our needs. An experienced and absolutely wonderful caregiver arrived only a couple hours later. The office staff is available 24hrs/day. Every staffing or care request we've made has been immediately and professionally fulfilled. The caregivers arrive ON TIME, EVERY TIME. No call-offs, no excuses, no drama. They treat our mom and her home with respect. I can't say enough good about the caregivers that we've had. They are professional, caring, patient and extremely well trained.

Absolutely Inspired by the staff of HCA..truly compassionate company & I'm very blessed at this…read moretime in my life.

I highly recommend Ohio Living for in-home Physical Therapy, Occupational Therapy, and Nursing. I…read morespent 31 days in ICU at The James. With not doing almost any moving in that time, I lost the ability to move my legs and sit up on my own. I spent 14 days at an inpatient facility before I was sent home. Upon getting home, I still could not move my legs and needed assistance rolling over and sitting up. My therapy team and I worked for eight months together, and during that time, I went from a wheelchair to a cane. I went from needing to be dressed to dressing myself. Alley, my primary PT, and Anna, my primary OT, were fabulous. They were encouraging, nurturing, and challenging. I asked for and was given exercises to do between their visits which I religiously did. During my eight-month adventure, I also saw Z and Jerry for PT and Sean for OT. All of my team was fabulous. Gail was my in-home nurse for part of this time and was incredible. If you want to recover and are willing to do your part, this organization is the best. I will never be able to repay all their efforts in aiding me on my road back. I have graduated to outpatient therapy and cannot wait to get started.

The type of care that my 79 year old Mother receives from this agency is not the level of care one…read morewould expect to receive from a wound care nurse. The first nurse decided to discharge yourself. We were told no orders were putting in by the ordering physician which later found out that wasn't true. Wound care nurse shows up and has no supplies and was unable to care My mother's wounds properly. Then was told that the wound care supplies were ordered and then they were never ordered Via her insurance. Why is a nurse coming out and they have no supplies to change bandages?? It's been 3 weeks order was putting in for this particular agency to order supplies and guess what No supplies had been ordered. Mom goes to a different hospital another order was put in via this different hospital but the referring hospital who put in the initial orders for supplies their ledge was canceled. After having one of their wound care nurses go out to my mother's home. My mother still had to go to emergency. Emergency said the wound care nurses should come out with supplies. It's very frustrating!