This has very seriously been my favourite optometrist experience. I've seen several optometrists in Montreal, and none come close to the pleasantness that is Optique Town. The doctor I worked with was fast, friendly, and down-right helpful when it came to how I can better treat my eyes. Robert, the notorious optician behind the cash, took extensive pains to have me try on every pair of glasses he thought would be flattering on me based on my current style/glasses. I ended up with a really affordable and boss pair of vintage frames. What's particularly awesome about their selection of glasses is that they order never-worn vintage frames (as well as new stock) so you're not dealing with the designer prices other places will impose on you. Because of this place's proximity to Concordia they're extremely mindful of insurance covering for products/services; as such, I walked away with an eye exam, new glasses, and a small batch of contacts, paying (after insurance) $10. These guys are eye superstars. read more

Worst experience. April Wooten might be knowledgeable but she does not have tact and respect towards her patients especially the elderly. No matter how high is your education, if you can't be respectful and patient in what you do, your education has no value. The place was not clean either, there was dust almost everywhere. Will never go back to this place. read more

A cute little place basement. The staff in the front are enthusiastic to help you fitting glasses. There are a good selection to choose from. There are also optometrists that do basic eye exams here. I had an appointment with one of the optometrists with ( Steve) who was capable but seriously lacking doctor-patient skills. He was dismissive of my concerns and made costumers feel like a number. Students have discounts Will return for their glasses selection but definitely not for the eye exams. read more

Amazing experience! The optometrist there is so nice and easy to talk to! The staff are incredibly helpful and prices rock especially if your a student! Highly recommend! read more

If your going anywhere else to get your glasses, your getting ripped off! I used to go to New Look before coming here, a pair of glasses with the treatment costed $549, the same pair here cost $300 and to add insult to injury, for the same $549 you can get a high end prestige brand such as Hugo Boss with the anti-scratch and so on included. The service is friendly and the decor luxurious. The staff is also very helpful and friendly. L. John Dory Twitter: @LJohnDory read more

the owner Robert is a character, he sold me three pairs of glasses 6 months ago, and i have not stopped cleaning and polishing them, and of course at exorbitant prices. I have asked for my file to be transferred, one week and 3 emails later, NOTHING!!! time to make an official complaint with the Optometrists board. p.s. overcharged for contact lenses as well, agreed on one price, paid for another. JUST AWFUL customer service. read more

This place is amazing ! I'll be their client forever !!! I went there last week, had my eye exam with Dr. April (she is awesome btw, very zen, she makes you feel relaxed and gives you a service in almost any language :) Then I picked my frames, Mr. Robert the owner was there to help me, he has such a wonderful energy !! He helped me to find what REALLY looks great on my face, all the process was pure fun ! For the STUDENTS is the BEST PLACE in town, they have everything arranged by price so you know when to stop looking :-P They also have in place the forms to send to the aide financiere to claim the insurance and they provide you even with envelops with the address of the places, so you don't need to worry about that, they also explain you very clearly this part of the process. This week got my glasses, a black square shaped Ray bans that look and feel amazing ! I'm highly satisfied. I'll be returning there for sure ! Thank you Optique Town !!! read more

This was by far the best service and experience at an optometrists. So friendly, so knowledgeable and they really took the time to explain all the details with me. My eye exam was very personalized and I felt like she was really listening to me. Great selection of Frames there too! 100% recommend read more

This store is in absolute chaos. The strange old man behind the counter tries to help 3 customers at once, talking to multiple people in one breath without looking up. Very hard to tell who he's talking to. Waited over 60 minutes for a 4:00 appointment. Never even bothered to apologize. The old man then gave incorrect info about insurance info, recommended applying for an insurance payment we don't qualify for then rambled to someone else for 30 minutes before we could leave. Obnoxious, incompetent and inefficient. Take your business literally anywhere else. They should do the dignified thing and just close shop. read more

Great service. They went over and above to ensure I had a positive experience. Thanks!

I still feel so blessed having my optometrist services at optique town. My frame got broken during New Year Holiday by accident, If this is another store, i will probably have to pay for a new frame or with my frame sent to repaire for some days which i really can't wait because my new semester has already started. Surprisingly, they delivered me a very friendly service as usual and exchange me a new frame for free!!! Everyone i encountered at Optique Town is so friendly, patient and professional. Plus the good amount of Asian collections, Optique Town is definitely my No.1 choice. read more

I have nothing but amazing things to say about this place! Robert (the optician/owner) is amazing, their optometrist April was also very good and patient (especially concerning my difficult prescription following an eye surgery that I had a year ago). Just to give you an idea of the experience you're going to get here... when you walk in, Robert might be busy making magic happen for his customers but if not he will patiently spend as much time as you need while you choose your frames (I'm perhaps one of the most indecisive people and he never made me feel awkward or bad about it.. in fact from the beginning he even told me that my old prescription is still okay, and that I don't really need to get new glasses - only a genuinely honest and good business owner would inform his customer that they don't need to spend money in his store! Bonus points for that). He even offered to get me a coffee while I was browsing the first time I went - because he was going to get one for himself, and I think at the moment, I was just reading some notes (I'm a student) waiting in his comfy couch seating area for my friend to come pick me up, he knew I wasn't going to buy anything that day - super nice guy! .. Anyway, when he realized that I wanted new frames for an aesthetic change, he was so passionate about showing me all his great frames, like Gucci and other new ones like Oliver Peoples, and he told me all about the different frames I asked about - there was a pair of other high-end designer brand I wanted that he didn't carry because he said the quality isn't as good as the name, but he was happy to call in a favour from a friend and order them for me at an awesome price, and finally after months (and 5 or more visits) of me being unable to decide what I wanted (while he fully knew that I was visiting other top optical stores in the area because I change my mind so much and wanted to look around and know exactly what all my options were), I was down to 2 beautiful pairs of Gucci glasses that I couldn't choose between, but he helped me make the best choice - and they're the best frames I've ever had. So basically the entire experience was a great one, and the outcome was great, and overtime I go in I am made to feel like I'm part of the family. The only downfall is that sometimes he seems super stressed, or like he's had a bit too much coffee haha, but when you understand why, it'll only make you appreciate him more for it, because he is probably the most connected/know-all-the-best-things-in-the-city people in this city (in fact we were talking about doctors, because I'm a medical student and I mentioned something about my skin and he gave me the name and address of the 2 best dermatologists in the city - because one is too busy and takes a long time to get an appointment so he gave me another one too- he just knows everything, because he's such a people person and talks to everyone and spends time with everyone) and he goes way above and beyond for his customers so I feel he's always reaching out to different resources to get the best possible deal and products for his customers - I've also seen him advocate for patients in a way that would make you think he knew them, like yesterday some girl that had clearly never been there before came in with a broken blood vessel, and even though he's not an optician, he said that he thinks it's a minor broken blood vessel and he doesn't think that she needs to go to the ophthalmologist but he will let his optometrist see her quickly for no charge just to get his opinion, and he too said it's probably just a broken blood vessel but advised her to go to a clinic just to be sure, so Robert sent her off to the fastest, shortest wait-time clinic where she wouldn't have to wait as long... because he somehow knows everythingggg! (at least from what I've observed during my multiple browsing sessions at his boutique) - you'll definitely notice that he'll give a bit more time and effort for his customers than probably any other optician I've seen in the city... in fact a few months ago there was some famous football player in there and he was buddy buddy with him, (and since I know nothing about sports, I just wondered who he was, but Robert introduced me to him) and then was telling me after that he lives in the states but whenever he's back in the city he comes to get his glasses or whatever he needs from here, and just yesterday I went to pick up some contact lenses and I overheard one of the girls saying (poor Robert, he still hasn't eaten lunch... and it was 3:30pm). Basically, you will not regret you decision to come here, just be a little bit patient because there's only so much Robert to go around, and he tends to be super busy in the afternoon, but if you call and ask when he's less busy, he'll tell you and give you "priority" at that time. Just go, he's excellent... and finally, I can confidently say he'll get you the best price in the city - trust me! read more