For an urgent care facility, Skagit Regional Health was amazing. Granted, I did come in expecting a…read morewait - even with a child's sprained wrist. Check-in was fast, easy and private. The lobby area had ample seating and an additional area for overflow. Staff seemed to cycle through the charts efficiently and quickly. Our visit required x-rays, and the x-ray techs were very friendly and awesome with my child. From Medical Assistant, Rianna, to Dr. Rae on duty.... front desk staff, and nurses assisting other patients, everyone was professional and so personable I was incredibly appreciative and impressed!

Went in for a tetanus shot at the urgent care clinic and I was pleasantly surprised by less than an…read morehour wait time and very professional and caring staff. The RN Melissa Rumple that gave me the shot was amazing, she took the time to relax my arm and it doesn't hurt! I guess there's a right way to do it, who knew?!

Quick service, knowledgeable, quick to answer questions in depth and an overall great experience. I…read morewill be referring to all my CDL holder friends to this clinic, and I will be back to renew my medical card again!

Absolutely fantastic. Fast, effective, inexpensive (10% of what I was quoted at another urgent…read morecare). The PA was incredibly knowledgable and efficient. The best urgent care I've ever been to.

OK, I LOVE this place. They treated me right away for my blocked ear and everyone was so nice and…read moreknowledgeable and friendly and it felt like such a positive experience. I have to tell somebody.

I don't normally write bad reviews but I have to with this one... I'm still like mindblown this…read moreeven happened. Had the most bizarre experience at Indigo Urgent Care - Marysville tonight. Eiisley fell on her arm and can't move it, Everett clinic and Skagit walk where we normally go were already closed, 7:15pm I see Indigo is still open. First time ever going there and was thankful a walk-in was still open so Eiisley didn't have to sit in ER for hours in pain. We walked in...no one in waiting room, one car outside great! I filled the receptionist in on what happened where she cut me off and said you'll need to take her to the ER we just took in another emergency, I verified they were open till 8 (because I didn't think you could turn away patients until closing time) and let her know we're ok with waiting and understanding they're taking care of another patient just really didn't want to go to the emergency room if we didn't have to- at that point she became overly aggressive, cut me off again and screamed at me "I'm not dealing with a attitude tonight, get out now" I was shocked, all I could do was turn around to leave and thought no this isn't right so I said wait what's your name? Now this is where it gets really weird... she yelled out "your worst nightmare!!" I was so caught off guard, most bizarre thing I've ever experienced at a healthcare facility. I walked over to her to see her badge and she pulled it from her chest and said MICHELLE NOW LEAVE, GET OUT and we left... I'd really love this company to pull up the video footage, see the interaction and get a response because wow, it was almost unbelievable.

I was a patient of Eric Shibley for almost a year in West Seattle. He is the most unprofessional…read morenon compassionate "doctor" I have ever seen. He prays on addicts. I paid him $500 a month which he requested in cash. He also tried to bill my insurance company. He took calls from other patients with me in the room. I heard him berate them for not having enough money and say "no money no prescription". He is praying on people so vulnerable and trying hard to turn their lives around. He would laugh about them telling me they will show up later with just their back pack, then they will pay him. I severed my relationship with him when he called me out of the blue asking me for a $3000 loan to help close some real estate scheme he was involved in. When I told him no he asked me how much I could give him. I see he is currently charged federally with cares act fraud to the tune of 3 million dollars. Good. A federal prison cell will probably more comfortable than the dank, unlit hole he called his waiting room. An absolute disgrace.

From the owner: Shibley Medical, formerly known as Westside Medical, is an advanced urgent walk in and primary care…read moreclinic serving Seattle and Arlington Washington, specializing in Addiction Treatment, Medical Weight Loss and Men's Health and more. With Internal Medicine, Hospital Medicine, Nursing Home and emergency Medicine expertise, we are exceptionally qualified to diagnose, treat and follow the full spectrum of medical diseases and ailments.

Thank you for saving my husband's life! He was in really bad shape when I called the EMTs. They…read moreexplained what I had missed, treated us with kindness, and listened to our concerns and needs. Once at the hospital , his nurses in the ED, Mitch and Meredith tended to him like he was the only person that needed them. He was moved to the ICU where Dr. Taher, Brian, and Michael took amazing care of him. They brought him back from the brink and home 6 1/2 days later. The entire team was aware of his status and able to andwer questions and assist when needed, whether they worked with him of not. They were all so kind, welcoming, and accommodating! Thank you all for taking such good care of all of us!!

I went to this hospital at about 12:20a on 8/14/26 because I was in severe pain on my right side. I…read morecame here because I live right across the street from it so it was close. There were 2 people in front of me that had already been there. We all got triaged and sent back to the waiting room. No one got called back for over an hour and a half. By 2:20a I got called back they had already had my blood taken during triage and a catheter placed. After running test I was diagnosed and sent home on pain meds around 5:30a. 12:30p that same day I had to call 911 the pain I was experiencing was debilitating I couldnt walk or move, I was so nauseous I couldn't talk, and I was having hot flashes with chills. I was rushed back to this hospital just to have the parmedics sit with me while im in agonizing pain in a hallway for over an hour. Not 1 Dr or nurse came to check on me while im screaming in pain. The parmedics kept trying to get them to get me in a room and seen however no one at this hospital cared enough. Finally after an hour I was brought into a massive area with several empty beds where I laid there in unimaginable pain for 30 more minutes before getting anything. After again running tests they realized they were not equipped for what was happening to me and did not have the proper specialists there and they had to transfer me to another hospital. There i required surgery and actually got the care that I needed. This place is a sad excuse for a hospital, the way they treat people is disgusting, and not taking illnesses seriously could've easily ended badly for me. This place needs to do better!

They haven't replaced a Primary Dr who left Feb 2024, his temp replacement is leaving after a year…read moreand still haven't tricked another Provider to work for them. Beverly needs to retire, she can't manage, short staffed, Dr's lie on After Visit Summary and takes 10 days to refill medication. Only good person is Shelly. Manager is incompetent, not present or available, and Providence should be shut down because of the mistakes that have caused an unsafe and toxic environment

If you're coming for anything other than basic checkups and things of that nature, I'd seek care…read morefrom else where. They've made scheduling appointments more than difficult and are not very professional in the way that they speak. I had an issue with a snarky comment (maybe it was suppose to be a joke, either way it was very inappropriate) an assistant made invalidating my genuine concerns for my daughter and when I expressed this uncomfort with her PCP, I was told "oh she's just a boy mom". I don't even know what that's suppose to mean. I do not feel that this is a safe space for people with neurodivergence as it is not taken seriously.

They do okay. However central referral department is a joke! You have to chase down your referralread more

Whoever is answering the phones at Skagit Regional Health Gastroenterology could use serious…read moretraining in basic customer service. Our first conversation started with the staff member asking if I had a referral. When I asked if I needed one, she responded, "That's not what I asked you," immediately setting a hostile tone. She then repeatedly talked over me, cut me off mid-sentence, and responded in a condescending manner. Although I became frustrated and told her she needed to be nice because I am the customer, her response was to hang up on me. That kind of behavior is unprofessional and unacceptable in any business, but especially in a medical setting where patients are often already anxious or frustrated when calling in. I was simply trying to schedule an appointment in the Smokey Point office, and instead I was treated with complete disrespect. Patients deserve to be heard and treated with courtesy, not hostility. To management: Please address this issue. Front desk and phone staff represent your entire organization, and if this type of behavior is allowed to continue, it will drive patients away. A medical facility should be a place where compassion and professionalism are the standard at every level of care.

A female doctor at the dermatology office in Smokey Point. This practitioner possesses a highly…read moreinternal objective response mechanism that was immature and bizarre to say the least. I'm not sure if the absence of vital questions comes from a lack of genuine concern or a lapse in skills being taught to doctors across the board. I have heard of several and met a doctor like her before and they all seem to work for Optum. If you are looking for a predetermined diagnosis before they even speak to you, this is the clinic group to visit. This is also a top notch place to feel unheard and dismissed with prejudice.

I am extremely disappointed with the level of care and follow through I received from Dr. Andrews…read more I was experiencing severe anemia and needed timely medical attention and a referral. Despite the seriousness of my condition, the referral process was not handled promptly, and my condition worsened to the point that I ultimately had to seek care at the hospital. The hospital team at Providence expressed serious concern about the delay and lack of appropriate follow up in my case. I felt that my symptoms and the severity of my condition were not taken seriously, and I did not feel adequately supported or monitored as a patient. Patients rely on their providers to recognize urgent situations and help coordinate appropriate care. Unfortunately, my experience left me feeling overlooked and without the level of attention and urgency I needed. Based on my experience, I would not recommend Dr. Andrews to others seeking attentive and responsive medical care.

Been going here for about 4 years and they seem to take the right steps during your visit but don't…read morefollow up after for test results as they say they will. Another huge issue is they will not prescribe you anything they might feel is addicting due to area this clinic is in or something. I've not been able to sleep due to slit going on in my life and they refuse to prescribe anything for the anxiety or anything other then what she gave me after first visit. I've emailed office through e-care steal times with no response and it seems they just don't "care" as they state they do. You might find a smaller clinic if you want better care because they just don't care!!!!!

I had to change Doctors after my Doc passed away after 25 years of care. I have had great success…read morethere, the Doctors nurses have always called me back in a timely manner and all my questions and test results are always posted on e-care. I would highly recommended them for your health care needs.

Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.