For an urgent care facility, Skagit Regional Health was amazing. Granted, I did come in expecting a…read morewait - even with a child's sprained wrist. Check-in was fast, easy and private. The lobby area had ample seating and an additional area for overflow. Staff seemed to cycle through the charts efficiently and quickly. Our visit required x-rays, and the x-ray techs were very friendly and awesome with my child. From Medical Assistant, Rianna, to Dr. Rae on duty.... front desk staff, and nurses assisting other patients, everyone was professional and so personable I was incredibly appreciative and impressed!

Went in for a tetanus shot at the urgent care clinic and I was pleasantly surprised by less than an…read morehour wait time and very professional and caring staff. The RN Melissa Rumple that gave me the shot was amazing, she took the time to relax my arm and it doesn't hurt! I guess there's a right way to do it, who knew?!

Quick service, knowledgeable, quick to answer questions in depth and an overall great experience. I…read morewill be referring to all my CDL holder friends to this clinic, and I will be back to renew my medical card again!

Absolutely fantastic. Fast, effective, inexpensive (10% of what I was quoted at another urgent…read morecare). The PA was incredibly knowledgable and efficient. The best urgent care I've ever been to.

I don't normally write bad reviews but I have to with this one... I'm still like mindblown this…read moreeven happened. Had the most bizarre experience at Indigo Urgent Care - Marysville tonight. Eiisley fell on her arm and can't move it, Everett clinic and Skagit walk where we normally go were already closed, 7:15pm I see Indigo is still open. First time ever going there and was thankful a walk-in was still open so Eiisley didn't have to sit in ER for hours in pain. We walked in...no one in waiting room, one car outside great! I filled the receptionist in on what happened where she cut me off and said you'll need to take her to the ER we just took in another emergency, I verified they were open till 8 (because I didn't think you could turn away patients until closing time) and let her know we're ok with waiting and understanding they're taking care of another patient just really didn't want to go to the emergency room if we didn't have to- at that point she became overly aggressive, cut me off again and screamed at me "I'm not dealing with a attitude tonight, get out now" I was shocked, all I could do was turn around to leave and thought no this isn't right so I said wait what's your name? Now this is where it gets really weird... she yelled out "your worst nightmare!!" I was so caught off guard, most bizarre thing I've ever experienced at a healthcare facility. I walked over to her to see her badge and she pulled it from her chest and said MICHELLE NOW LEAVE, GET OUT and we left... I'd really love this company to pull up the video footage, see the interaction and get a response because wow, it was almost unbelievable.

Have had a fever for a week now with a pretty severe headache. Thinking it might be an infection so…read moreI took myself to Indigo this evening. I checked the website before hand and it noted there was one in line. I came in at 6:30, closes at 8. Was told there are 6 ahead of me, when I questioned the one online he said he didn't know why they do it that way. He said I could wait or they could make me an appt tomorrow. I said I would wait. Reception said they would call me if they had an appt. Was never asked my name or what I was wanting to be seen for. Message was very clearly leave it's late. If urgent care doesn't care, who does?

I was a patient of Eric Shibley for almost a year in West Seattle. He is the most unprofessional…read morenon compassionate "doctor" I have ever seen. He prays on addicts. I paid him $500 a month which he requested in cash. He also tried to bill my insurance company. He took calls from other patients with me in the room. I heard him berate them for not having enough money and say "no money no prescription". He is praying on people so vulnerable and trying hard to turn their lives around. He would laugh about them telling me they will show up later with just their back pack, then they will pay him. I severed my relationship with him when he called me out of the blue asking me for a $3000 loan to help close some real estate scheme he was involved in. When I told him no he asked me how much I could give him. I see he is currently charged federally with cares act fraud to the tune of 3 million dollars. Good. A federal prison cell will probably more comfortable than the dank, unlit hole he called his waiting room. An absolute disgrace.

From the owner: Shibley Medical, formerly known as Westside Medical, is an advanced urgent walk in and primary care…read moreclinic serving Seattle and Arlington Washington, specializing in Addiction Treatment, Medical Weight Loss and Men's Health and more. With Internal Medicine, Hospital Medicine, Nursing Home and emergency Medicine expertise, we are exceptionally qualified to diagnose, treat and follow the full spectrum of medical diseases and ailments.

Nurse Cecilia most incredible nurse cares goes above and beyond for her patience kind understanding…read morecaring actually listens to you is the best nurse I've ever met in 54 years of life and I've been battling cancer for 6 years and heart problems for 8 years so that's saying something if she's the most incredible nurse I've ever met spread the word Cecilia is amazing

I'm not sure what is wrong with your hospital. My father has been there 4 times since November. Two…read moreof the three visits in January 2026 were absolutely terrible. Your quality of care is like a negative one. How can your physician fail to recognize cellulitis? They told my father that the ailment they failed to determine would "resolve in two weeks". Within 24 hours my father was admitted to Providence for four days, put on IV antibiotics and sent home with an additional twelve days of antibiotics. It's hard to believe he was actually seen by a real physician at Cascade. I guess it was a mad rush to treat and street. Dad's February 1st visit involved registration calling me when they figured out dementia patients can't answer questions. She sent me down to the ER. The person who answered the phone told me my father was in ultrasound and I would receive a call from the doctor when the results came back. After three hours of hearing nothing, I finally called the emergency room again only to find out my father had been discharged without one word to me. As I mentioned previously, my father has dementia. He couldn't tell someone where he'd been let alone what was done or a result. When I spoke to memory care the following day, they told me he was returned without any paperwork and they had no idea what was done while he was at the hospital. So, as my review states, you run an awful hospital with terrible physicians and there are now notes in his paperwork at memory care to send him to any other hospital except Cascade in the event of an emergency. You clowns can't even get billing right. Last year rather than run his bill through insurance correctly (apparently you forgot about the Medicare supplement), you sent the bill to collections. And yes, I spoke to the billing department when I received the initial bill. They were just too lazy to correct his insurance and run the bill again and sent it instead to collections for non-payment rather than mail a bill for the adjusted total.

They haven't replaced a Primary Dr who left Feb 2024, his temp replacement is leaving after a year…read moreand still haven't tricked another Provider to work for them. Beverly needs to retire, she can't manage, short staffed, Dr's lie on After Visit Summary and takes 10 days to refill medication. Only good person is Shelly. Manager is incompetent, not present or available, and Providence should be shut down because of the mistakes that have caused an unsafe and toxic environment

If you're coming for anything other than basic checkups and things of that nature, I'd seek care…read morefrom else where. They've made scheduling appointments more than difficult and are not very professional in the way that they speak. I had an issue with a snarky comment (maybe it was suppose to be a joke, either way it was very inappropriate) an assistant made invalidating my genuine concerns for my daughter and when I expressed this uncomfort with her PCP, I was told "oh she's just a boy mom". I don't even know what that's suppose to mean. I do not feel that this is a safe space for people with neurodivergence as it is not taken seriously.

They do okay. However central referral department is a joke! You have to chase down your referralread more

Over all a great bunch of Doc's and Staff .All my nee d's and care have always been greatread more

A female doctor at the dermatology office in Smokey Point. This practitioner possesses a highly…read moreinternal objective response mechanism that was immature and bizarre to say the least. I'm not sure if the absence of vital questions comes from a lack of genuine concern or a lapse in skills being taught to doctors across the board. I have heard of several and met a doctor like her before and they all seem to work for Optum. If you are looking for a predetermined diagnosis before they even speak to you, this is the clinic group to visit. This is also a top notch place to feel unheard and dismissed with prejudice.

Nice facility. Was helped promptly. Dr. Chao was kind and helpful. I drove here from Edmonds due to…read morethe urgency of my visit and I'm glad I did.

Been going here for about 4 years and they seem to take the right steps during your visit but don't…read morefollow up after for test results as they say they will. Another huge issue is they will not prescribe you anything they might feel is addicting due to area this clinic is in or something. I've not been able to sleep due to slit going on in my life and they refuse to prescribe anything for the anxiety or anything other then what she gave me after first visit. I've emailed office through e-care steal times with no response and it seems they just don't "care" as they state they do. You might find a smaller clinic if you want better care because they just don't care!!!!!

I had to change Doctors after my Doc passed away after 25 years of care. I have had great success…read morethere, the Doctors nurses have always called me back in a timely manner and all my questions and test results are always posted on e-care. I would highly recommended them for your health care needs.