Best ever. Would definitely recommend. Worked with me so I didn't feel pressured in any way. Highly…read morerecommend...

I was disappointed by my visit with a new, to me, Dermatologist. He was polite but could not have…read moreappeared less interested in helping me. He basically shrugged and said "not much you can do" regarding a chronic condition. I told him about an adverse reaction to an ointment I was prescribed previously and he prescribed another ointment in the same class that caused further pain. It is easy to tell the difference between a provider who cares and is interested and one who really couldn't care less. On a positive note, the front receptionist was wonderful.

Dr. Thordarson is the best pediatrician we have ever had. We have been seeing her since moving to…read morethe area 2 years ago, and I am so grateful for her. She really listens to my kids, their needs and my concerns as well. She is professional and reliable and doesn't just leap to medication as an answer. She. Is. Great!

I've been going to North Sound for 3 years now. The staff is great and my doctor, Dr. Jeyamohan…read moreRavi, can just LOOK at something and know what it is. (The older you get, the more weird things seem to pop up on your skin...but everything seems to have a name. LOL) She is very patient, friendly, skilled and everything one would want in a doctor. I have also been to Dr. Valentine who is equally adept and knowledgeable in the practice of dermatology. I can personally recommend them both.

I rarely leave negative reviews, but our experience with Dr. James Song at Frontier Dermatology was…read moreserious enough that I feel obligated to share it so other patients can make informed decisions. My husband underwent an outpatient cyst removal procedure with Dr. Song on May 19, 2026. We were told the procedure went as planned and were given standard aftercare instructions, including avoiding showers and exercise for 24 hours and applying Vaseline afterward. The following day, less than 24 hours after the procedure, my husband began bleeding heavily through layers of gauze, bandages, and eventually his clothing. We contacted Frontier Dermatology and were instructed to have him lie down and apply pressure. We followed those instructions exactly, but the bleeding continued and worsened. When we called the after-hours physician, we repeatedly sought guidance about whether we should go to the ER. Despite explaining the situation in detail, we were unable to get a clear answer. We were told we would "probably end up at the ER" but were also told that no one could definitively recommend that course of action without seeing him. We first went to urgent care, where the physician was uncomfortable treating the wounds because of their depth and complexity. After attempts to stop the bleeding failed, we were sent directly to the emergency room. At the ER, the physician treated the wounds with silver nitrate to stop the bleeding after hours of unsuccessful attempts elsewhere. We did not return home until approximately 1:00 a.m. The next day, I filed a formal complaint with Frontier Dermatology regarding both the procedure and the lack of adequate after-hours support. During that conversation, I learned my husband had no follow-up appointment scheduled for two months. Shortly afterward, Dr. Song personally called my husband and defended the treatment decisions that had been made. Because we were concerned by everything that had happened, my husband sought a second opinion from another dermatologist. That dermatologist informed him that the wounds were infected and required antibiotics and additional treatment. We were also told that corrective care would now be necessary to reduce the likelihood of significant scarring. During follow-up communication, we learned that no pathology report had been performed on the tissue removed during the procedure. What should have been a routine outpatient procedure resulted in severe bleeding, an urgent care visit, an ER visit, an infection, additional medical treatment, missed time, stress, and ongoing concerns about long-term scarring. We understand that complications can happen in medicine. What troubled us most was the combination of the outcome itself, the difficulty obtaining clear guidance when things went wrong, and the need to seek care elsewhere to address the resulting complications. I hope sharing our experience helps other patients ask questions, seek second opinions when necessary, and make informed decisions about their care.

The team really took care of me! Told me the best hair removal for my skin and hair type, did it…read moreand it worked! Plus set me up with awesome products. Thank you!

I was looking for a clean, professional, but relaxing environment to address some skin issues, and…read morethis is it! I've had several appointments with different Estheticians, and they've all been wonderful. They keep excellent records and only use high-quality products that my skin loves. They don't push the products on you, but they're there if you want them...it's been a great experience. Also, and this may be weird, but the hot towels don't smell! If you get facials often, then you may know what I mean. When they put a hot towel on your face, and it smells musty or weird....so gross. Total turn off. I've not had that happen here, and it's bliss. I would (and have) recommend to all. :)

Been seeing Dr. Escobar for almost 30 years. She's the most kind, considerate, thorough Dr I have…read moreever been to. In fact, I moved out out of state and I still fly here just to keep her as my primary doctor. She's hard to get into and it's a long wait but there's a reason for that because she's an excellent doctor.

Got my TB test done for nursing school at the Marysville location in 2023 and was seen by Dr…read more Mohammed, not sure if he's still there or not but besides the point. I went to schedule my second TB test for my nursing clinicals and the woman I spoke to said they have no record of me being there and I wasn't a patient there because they "don't take walk-ins". I said that I've definitely been there before and she started spouting off other locations I could have been at instead, even though I literally have the proof with my TB results that I was there. Not dealing with this place again as I've literally always had problems with scheduling. Seeing a provider should never be this difficult. Would rather go to Labcorp and just get it done there at this point.

Dr. Chen is incredibly thorough. I went to her for a baseline exam and she combed every inch of my…read morebody, taking copious notes. She came recommended by my doctor, and I also highly recommend her.

They do okay. However central referral department is a joke! You have to chase down your referralread more

Whoever is answering the phones at Skagit Regional Health Gastroenterology could use serious…read moretraining in basic customer service. Our first conversation started with the staff member asking if I had a referral. When I asked if I needed one, she responded, "That's not what I asked you," immediately setting a hostile tone. She then repeatedly talked over me, cut me off mid-sentence, and responded in a condescending manner. Although I became frustrated and told her she needed to be nice because I am the customer, her response was to hang up on me. That kind of behavior is unprofessional and unacceptable in any business, but especially in a medical setting where patients are often already anxious or frustrated when calling in. I was simply trying to schedule an appointment in the Smokey Point office, and instead I was treated with complete disrespect. Patients deserve to be heard and treated with courtesy, not hostility. To management: Please address this issue. Front desk and phone staff represent your entire organization, and if this type of behavior is allowed to continue, it will drive patients away. A medical facility should be a place where compassion and professionalism are the standard at every level of care.

Alice Zhao is the sweetest Dr I feel she takes extra good care of me! Everyone is super sweet in…read morethis office!

My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

A doctor without any knowledge of the benefits of plants for healing is like a carpenter who only…read morehas a hammer. Every once in a while there is a nail and the hammer will work perfectly but for everything else a hammer will not work so well no matter how hard they swing it. This was the first time I have been to a doctor in which I felt like they actually knew what they were talking about. Having a full tool belt makes quit a difference.