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    Optum Primary Care

    2.0 (4 reviews)
    Closed Closed
    Updated over 3 months ago

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    5 months ago

    Never return call rude operator labs tec can't draw blood really ging downhill need good supervision

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    8 months ago

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    4 years ago

    The worst. The front office is horrible. The physicians act as if they have a quota to fill seeing patients. Do not recommend at all

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    5 years ago

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    Sheryl V Okuhara, DO MD

    Sheryl V Okuhara, DO MD

    5.0(2 reviews)
    2.0 mi

    Out of all of the Doctors that I visited during my time living in Bradenton/Sarasota, Dr. Okuhara…read morewas by far the best. If I were to ever move to the area again, she would be my first choice. She believes in preventative care and is extremely professional. Her offices are clean and well run, she truly cares about her patients, and she is easy to talk to. Since money was always an issue for me, she went out of her way to give me samples or discount coupons on my prescription medications, when they were available. She also made sure to discuss every aspect of life with me that would affect my health; such as diet, stress, excercise, family history, and overall well being. She has also given me excellent referrals and worked with my insurance companies to make sure that my preventative care is covered. Sometimes her office staff and nurses can be pushy or rude, since she is in a shared office complex with other doctors.

    This review is long overdue! Having moved down from NY where I had wonderful doctors, I frankly…read moredidn't expect in my urban snobbery to find anyone who could compete with the type of medical care to which I was accustomed. Hands down, I discovered that Dr. Okuhara excels beyond my several decades of experience in going to doctors. If the criteria include: 1) Professional competence; 2) Time with patient; 3) Diagnostic ability (especially outstanding); 4) Availability; 5) Excellent referrals to top-notch specialists (best experiences with her referrals every time); and 6)) Compassionate billing practices and office procedures, Dr. Okuhara gets 6 stars. cb

    Cooper Family Medical

    Cooper Family Medical

    2.4(34 reviews)
    3.9 mi

    I came in for a normal blood test today. Not a good experience! Now I am not normally a complainer…read morebut I felt I need to tell someone. The girl that tried to take my blood took 5 tries before hitting a good vein. Of course it hurt and now my wrist ( where she finally got blood ) is swelled and hurting. I don't know if she was in experienced or just had a bad day but I think more training might be a good idea. P.S. I have been a patient here for more than 5 years and have never had this happen before. Thank you.

    I am writing to share a concerning experience regarding the pre-authorization process handled by a…read morestaff member named Tiffany. Over the course of several weeks, I made multiple phone calls in an effort to obtain a time-sensitive pre-authorization for an upcoming MRI appointment. Despite clearly communicating that my appointment was scheduled within four days, I was repeatedly told that the process would take "weeks," without any apparent urgency or attempt to explore alternative solutions. During this time, I was asked to obtain information from the hospital that my insurance company had already provided, resulting in unnecessary back-and-forth communication and added stress. I personally contacted both the hospital and my insurance company multiple times to try to facilitate the process, yet there was little evidence of follow-through or proactive assistance from Tiffany. Additionally, I left messages with my primary care provider's office and did not receive timely responses, which further compounded the issue. Unfortunately, this experience affected not only my time but also my trust in the coordination of care. My husband had taken time off work for an appointment that ultimately could not proceed due to the lack of pre-authorization. This issue was resolved with a 20 minute conversation call to Dr. John Shelton's ENT office. While I value my primary care provider Ms. Megan Hughes and would prefer to remain under her care, this experience has caused me to reconsider due to the administrative challenges and lack of support. I hope this feedback is taken seriously and used as an opportunity to improve communication, responsiveness, and patient support within the pre-authorization process. The star rating Attis zero for administrative help. And 5+ for Dr. Hughes

    Optum Primary Care - familydr - Updated May 2026

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